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Für Festanstellungen & IT-Projekte in Arizona

    Lead Non-Profit Salesforce Consultant | Remote | $140,000

    USA, Arizona

    • Negotiable
    • Consultants Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    • Salary: $140,000 base

      Technology: Salesforce.com



      SCOPING:
      • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
      • Serve as the primary engineer for complex projects, determining the technical approach.
      • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
      • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
      • Provide thought leadership on client support requests and address underlying root causes.
      • Map complex business processes, design Salesforce architecture, and create automation to support them.
      • Break down ambiguous client problems for easy understanding by clients and junior teammates.
      • Analyze and mitigate risk.


      BUILDING:
      • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
      • Lead teammates in configuring Salesforce to meet and exceed client needs.
      • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
      • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
      • Troubleshoot and resolve complex issues in client instances.
      • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
      • Enhance system and data quality through effective design, maintenance, and security.


      TRAINING:
      • Train client staff on Salesforce features both in person and virtually.
      • Design comprehensive testing and training plans for clients and teammates.
      • Oversee system rollouts for client success and comprehensive user adoption.
      • Coach and mentor junior teammates.
      • Define and refine technical best practices.
      • Guide teammates in adopting new technologies and navigating Salesforce releases.
      • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


      Experience:
        • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
        • 2+ years in a Salesforce Consultant capacity
        • 2+ years of experience in a managerial position.
        • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
        • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
        • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
        • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

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