Ref: 0129322

Salesforce Business Analyst - Remote - $110K

USA, Florida

Job description

Salesforce Business Analyst - Remote - $110K


Role & Responsibilities
  • Works with business leaders and acts as a liaison between IT and business units (typically leadership for assigned business units) or vendors.
  • Viewed as integral to the business in any decisions that may be impacted by technology.
  • Acts as a business relationship manager responsible for the collection, analysis, review, documentation and communication of business needs and requirements to the IT organization.
  • Leads the gathering of business needs as well as the design of solutions through direct interaction with business unit leaders.
  • Focuses on always developing and improving business processes, assisting with the development of metrics, both within the technology and business organizations.
  • Has a strong understanding of information systems, business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and technology.
  • Identifies, proposes and influences business solutions, negotiates deliverables and requirements across multiple business customers or organizations.
  • Integrally involved in buy vs. build decisions.
  • Experience developing a requirements trace-ability matrix, use-case based requirements, application/process flows, creating mock-ups, wire-frames and performing gap analysis.
  • Ensures that the design and integration of proposed system, software and hardware solutions leads to the development and growth of the business through effective use of technology.

Skills & Qualifications
  • 3+ years of Salesforce Experience
  • Prior Experience working as a Salesforce Business Analyst
  • Certifications preferred
  • Experience creating a requirement trace-ability matrix, application/process flows and creating mock-ups.