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Ref: 03282022LS

Salesforce Business Analyst - Remote - $110k

USA, California

  • 110000 to 111000 USD
  • Business Analysts Role
  • Skills: SFDC, Salesorce, admin, administrator, business analyst, systems administrator, sales cloud, service cloud,
  • Level: Mid-level

Job description

Salesforce Business Analyst - Remote - $110k

03282022LS

We are hiring for a fully remote Salesforce Business Analyst for a leading end-user in the the Salesforce space.

  • Act as a business liaison between IT and the Business Community to understand business requirements for system updates and translate requests into functional design specifications
  • Perform as the subject matter expert (SME) for the business domain and conduct knowledge transfer with the testing and development teams
  • Support application integrations and build roadmaps for future integrations across the application portfolio and workflows.
  • Serve as the primary point of contact for regular production support activities including issue analysis, documentation & prioritization, defect management and testing
  • Independently conduct and drive business requirements and design related discussions and workshops based on business needs and objectives
  • Responsible for understanding, reviewing, analyzing and evaluating business partner needs
  • Partner with other business units to identify, document and implement integrations to other sources of company data in order to expand visibility of the business across the organization
  • Create design specifications using use case format, workflows, wireframes, modeling and related methods as needed
  • Collaborate with technical teams to provide input on technical solutions and support end to end solution delivery


If you are looking for a role with substantial opportunities to learn, grow, and take on more, this is for you.

Qualifications:

2+ years of CRM experience and proven understanding of a full software development lifecycle
2+ years of hands-on experience with packaged applications, preferably Salesforce, implementing full project lifecycles.
Understanding of the Salesforce product suite including Sales Cloud and Service Cloud
Bonus Skills:
Service Cloud, Field Service or Sales Cloud certification.


Compensation: Up to $110k. BONUS
Must be a US Citizen or GreenCard holder.
California residents preferred.


If you are interested in the above, please email l.silverman@masonfrank.com. I can also be reached quickly by telephone: 949-688-2207.

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