Non-Profit Salesforce Consultant | Remote | $120,000
Lead Non-Profit Salesforce Consultant Technology:
$120K BaseDate Posted:
November 1, 2023 Responsibilities:
- Lead client-focused discovery sessions with a focus on technical communication, strategy, and data architecture.
- Serve as the main engineer on intricate projects and define the technical approach.
- Create, revise, and manage comprehensive task lists with well-defined requirements for up to 5 clients concurrently.
- Work closely with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment and comprehension of the tasks, issues, or features being addressed.
- Offer strategic guidance on client support requests and assist in resolving underlying root causes.
- Integrate Salesforce with external tools from third-party providers, such as email marketing platforms, web forms, and payment processors.
- Handle data-related tasks, including data migration, data mapping, and data cleansing/adjustment, in collaboration with your colleagues.
- Diagnose and resolve intricate problems in client Salesforce instances.
- Offer in-depth technical expertise and configuration support for Nonprofit Cloud and NPSP, in addition to commonly used email marketing tools, online forms, and data import tools.
- 5+ years of experience in a role related to Salesforce and nonprofit organizations, working with various clients.
- 2+ years of experience in a supervisory or leadership position.
- Relevant Salesforce Admin certification and Nonprofit Cloud certification (other Salesforce certifications are a bonus).
- Willingness and enthusiasm for occasional travel to client sites or team meetings (typically 1-2 times annually).
- Willingness and enthusiasm for working at our office locations in Denver or Brooklyn, or remotely via frequent video conferencing.
- Any Scrum certifications such as Certified Scrum Master or Certified Product Owner are advantageous but not mandatory.