Ref: 11082021-SF1

Functional Consultant - Salesforce Community Cloud - Stockholm


Job description

Functional Consultant - Salesforce Community Cloud - Stockholm


Functional Consultant - Salesforce Community Cloud - Stockholm, Sweden

My client is looking for 2x Functional Consultants for an ongoing Salesforce Community Cloud project in the E-Commerce sector.

Candidates are required to have a minimum of 3 years experience as a Salesforce Functional Consultant, preferably working with Salesforce Community Cloud.


Working closely with the client, you'll analyse exactly what they need through a series of client meetings, facilitated workshops and stakeholder interviews. You'll play back the requirements and prepare functional documentation to exceed client expectations using your deep functional Salesforce product knowledge and understanding of Community Cloud and software features. You'll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the go-to consultant for the client's most complex challenges.

Role & Responsibilities:
  • You'll be working very closely with the client to understand their complex business processes and requirements, you'll help them develop Community Cloud solutions whilst adding business value and innovation through your extensive functional knowledge of the Salesforce platform
  • You'll be confident with workshop facilitation, an excellent communicator, and the interface between the client and our Salesforce consultants ensuring the requirements are translated into solutions
  • You'll add significant value to the project through recommending and suggesting features that meet our client's needs and be able to configure Salesforce features
  • Our client will look to you as the Salesforce functional expert expecting you to exceed their expectations and maximise investment from the Salesforce platform, you'll have an enquiring mind to solve our clients most complex business challenges

About You:
  • Good experience of Salesforce functional consultancy and/or business analysis experience covering ideally Community Cloud and/or Sales, Service or Marketing Cloud
  • Experience of working on large complex end user or client projects involving several hundred Salesforce end users
  • Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants and testers
  • Proven experience taking highly conceptual business needs and translating these into clear user stories, managing the product backlog and assisting the client with testing and product demonstrations
  • Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders in a jargon free and easy to understand way
  • Experience working with 3rd party delivery partners and AppExchange vendors is a plus e.g. Mulesoft, Apptus, etc.

Location: Stockholm, Sweden (remote candidates within Sweden may be considered)

Start Date: ASAP

Rate: Dependent on experience

Number of Roles: 2

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