I am working with a client who is looking to add a Salesforce Administrator to their team. In this role you will lead the ongoing development of the Salesforce deployment. You will also be responsible for executing on a day-to-day configuration, support, maintenance and improvement of the CRM platform.
Role & Responsibilities
Serve as primary system administrator for the Salesforce environment across all teams - Sales, Marketing, Finance, Partnerships, Onboarding, and Customer Success.
Create and support declarative "clicks, not code" solutions to drive business processes in Salesforce. This includes: Workflow Rules and Process Builder, Validation Rules, custom fields, page layouts, custom objects, etc.
Manage Salesforce data feeds and other integrations.
Assist in the creation and management of informative and compelling Reports & Dashboards that help drive insights for our teams all the way to the Executives.
Complete regular internal system audits and prepare for upgrades.
Assist in training of new users, and grow the Salesforce.com skill set across the organisation.
Establish suitable processes to support administrative, development, and change management activities for Salesforce.
Coordinate the evaluation, scope and completion of new business process requests.
Effectively act as the liaison between our users, vendors and the internal development teams.
Skills & Qualifications
2+ years actively working in a Salesforce.com administrator role.
Salesforce Admin certified - ADM/X 201 and ADM 211/ADX-211E at a minimum.
Sales Cloud, Service Cloud and Developer certifications preferred.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.
Ability to juggle requests of varying urgency with tasks related to long term projects and the flexibility to adapt to changing priorities.
Excellent project management skills and unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
Creative and analytical thinker with strong problem-solving skills.
Must demonstrate ability to communicate effectively at all levels of the organisation.
Work in a fun and supportive environment with regular team events.
Excellent career progression.
Structured learning environment.
Competitive salary and company ESOP.
Private health insurance and Pension contributions.