Salesforce Business Analyst

Job Description

My client is a global leader and proving very innovative in their space, working with international retail organisations to address challenges within their industry.

They're looking for a Salesforce Business Analyst with experience across Sales Cloud, Service Cloud and Experience Cloud.


Role & Responsibilities

• Support global solution mainly made up of Sales Cloud, Service Cloud and related technologies
• Optimise business functions and digitise business processes
• Testing, deployment, documentation and building across Salesforce platform
• Analytics, data mining and AI
• Build flourishing relationships with customers
• Evaluate solutions and technologies which may become relevant

Skills & Qualifications

• Degree in an ICT
• Prior experience in a similar role
• Experience with different delivery methodologies and project management
• Salesforce Certified
• Salesforce Lightning exposure

Benefits

• 25 days annual leave
• Hybrid
• Healthcare
• Pension
• Discounts from leading retailers