Ref: 20220617125

Product owner/manager (Salesforce)

Switzerland

Job description

Product owner/manager (Salesforce)

20220617125



For one of our clients in Switzerland, we are currently looking for a CRM Product Owner(Salesforce). You will be fully responsible for SalesForce further development, new feautures implementation, working with employers and external providers.

Your tasks:
  • Further development of the technical vision of the CRM application(Salesforce) landscape for the best possible support of corporate goals
  • Recording, documentation and evaluation of requirements
  • Management of the CRM backlog - prioritization of requirements in cooperation with process owners and other stakeholders.
  • Implementation, possibly in cooperation with external service providers
  • Creation of user and technical documentation
  • Test planning, execution, and documentation
  • Supporting employees in using the CRM systems


Your profile:
  • Completed IT or business informatics degree, or business with a focus on IT
  • Comprehensive understanding of sales and marketing processes, the individual process steps, and the resulting technical requirements
  • In-depth knowledge of the use, operation and administration of CRM applications (e.g. Salesforce.com, Marketing Automation, MS Dynamics CRM) and their integration with other applications
  • Solid knowledge of methods (agile, change management, test planning and execution)
  • Helpful and communicative personality with a winning, confident demeanor
  • High written ability in German to create user and technical documentation and concepts
  • Analysis and problem-solving skills
  • High learning ability and willingness to learn for independent development of new topics, technologies, applications


The position offer:
  • Exciting and varied area of ​​responsibility where your know-how is in demand
  • Family company culture and pleasant working atmosphere with dedicated teammates
  • Direct communication channels
  • Personal responsibility and design options
  • Structured introduction to your field of work
  • Modern office space
  • training opportunities
  • Numerous events for employees


If you would like to apply for this position, please send me an email with your application to h.son@masonfrank.com

Hyejin Son
Recruitment Consultant

Mason Frank International