Salesforce Vlocity Business Analyst

Do you want to work for an exciting client servicing the global leaders in telecom?

Business Analysts with experience in Salesforce, we are looking for you!

For more details on this role, please apply directly.

Job Requirements:

· 7+ years as a Business Analyst with significant experience in delivering Telecom BSS/OSS software solutions for Communications Service Providers.

· Extensive experience in Business Analysis, Business Process Modelling, Information Modelling, Use Cases, User Stories, E2E solutioning and Component design.

· Demonstrated ability to understand business strategies and application objectives and translate those requirements into effective process and component designs.

· Excellent design skills including the ability to critique visual elements and optimize user flows.

· Prior experience working with Salesforce CRM is preferable.

· Experience in UI/UX design is desirable.

· Strong written, oral and visual communication skills with the ability to clearly document requirements, design and process assets using text, diagrams and videos.

· Clear verbal communicator, with the ability to effectively interact within the team as well as with Customers/Partners in English.

· Familiarity with TM Forum Framework standards (e.g. eTOM, SID)

· Experience on designing and modelling tools (e.g. Lucid Charts, Visio, UML, etc.).

· Self-directed and pro-active, with the ability to break down complex problems, assign actions and manage progress toward a deadline.