We are looking for a Senior Engineer to join our Salesforce Service team. The team's focus is to provide world class customer support experiences for both internal and external customers.
* Collaborate with product owners, software engineers, and operations engineers to deliver new business value through software
* Extend our Salesforce products to our Business Partners using various technologies and integration patterns.
* Deliver an exceptional user experience to our customers, through the delivery of products and services with strong and extendable architectural design
* Maintain and support our products and services, with accountability for production reliability and usage, and the delivery of new functionality
* Influence and lead discussions with Product Owners and Analysts advance our platforms and deliver value sooner
How will you create impact?
You will work with our business and technical teams to create support experiences that delight our customers and make our contact centres more efficient.
What motivates you?
* You obsess about customers, listen, engage and act for their benefit.
* You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
* You thrive in teams and enjoy getting things done together.
* You take ownership and build solutions, focusing on what matters.
* You do what is right, work with integrity and speak up.
* You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
* Salesforce Service Could and Lightning Experience with focus on development across all aspects of the platform
* Azure(AKS, Functions, Data Factory) and other components supporting a highly-automated global engineering platform
* A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
* Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion
* Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes across all levels in the organization
What can we offer you?
* A competitive salary and benefits packages.
* A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
* A focus on growing your career path with us.
* Flexible work policies and strong work-life balance.
* Professional development and leadership opportunities.