Ref: AM0978

Salesforce Systems Analyst

Australia, New South Wales

  • A$90,000 to A$100,000 AUD
  • System Administrators Role
  • Skills: Salesforce, Business Analyst, Salesforce Administrator, Functional Consultant, IT, Sales Cloud, Service Cloud, Consultant, BA, Salesforce Lightning Business Analyst
  • Level: Mid-level

Job description

Salesforce Systems Analyst


  • Join a Highly Regarded Salesforce End User
  • Strong Opportunities for Career Progression
  • Sydney Based, Hybrid Working

About the Company:

Our client, a highly regarded Salesforce End User has engaged the services of Mason Frank International, to source a Salesforce Systems Analyst. This person would need to be based in Sydney.

About the Role:

You will be responsible for:

  • Running discovery workshops and gathering business requirements
  • Conducting internal Salesforce Training and Communications
  • Creation and Maintenance of Business Documentation including training materials
  • User Acceptance Testing
  • Onboarding users
  • Customisation and Configuration in Salesforce
  • Management and troubleshooting of issues in Salesforce
  • Creation of requirements and user stories through data analysis, group workshops, user cases, scenarios and business process reviews
  • Review business rules to refine requirements
  • Clean and maintain data
  • Provide project, deployment, and change management support to internal users
  • Translation and communication of business solutions with both technical and solution focused individuals

Skills and Technical Qualifications:

  • Salesforce Administrator Certification with Platform App Builder or Developer certification is highly regarded
  • High level of hands on declarative development / configuration experience in Salesforce
  • Ideally have Sales and Service Cloud experience
  • Experience working end to end on salesforce projects
  • Excellent Communication and Problem Solving Skills, Positive Attitude

Company Benefits:

  • Opportunities for Career Progression
  • Great training and development programs
  • Support you Getting Salesforce Certified
  • Great work life balance
  • Diverse and inclusive workplace
  • Supportive and flexible work environment

You must have full working rights in Australia to be considered for this role: Permanent Residency or Australian Citizenship rights are a requirement.

How to apply:

Please submit your application via the "Apply Now" button. Only Resume PDF or Microsoft Word document formats will be accepted.

Need more information:

Please contact Ani Morison on 03 8592 0517, or alternatively send through your resume to: