Ref: Abbi004

Salesforce Functional Consultant Role


Job description

Salesforce Functional Consultant Role


Salesforce Functional Consultant Vlocity

Overview of the role

This company works with some of the world's largest brands, in some of the most interesting and complex projects posed in modern IT. Their Salesforce Delivery Unit is one of the fastest growing areas and you will be helping their clients achieve business value through the use of, the world's number one cloud based CRM (Customer Relationship Management) solution.

You'll also be working across a wide spectrum of industry sectors, from Consumer Products, Automotive to Telecommunications. And working with their clients to transform their business using the platform supported by the one of the largest eco system of Salesforce apps. You'll experience variety, one day you could be working with the client to understand their business requirements, the next day you may start building a proof of concept with a development team moving onto developing the final solution that may be used by thousands of end users.


£65,000+ Yearly Salary

Complete remote working

You will receive professional development, accelerated career progression and an environment that encourages entrepreneurial spirit

The Role

Working closely with clients, you'll analyse exactly what they need through a series of client meetings, facilitated workshops and stakeholder interviews. You'll play back the requirements and prepare functional documentation to exceed client expectations using your deep functional Salesforce product knowledge and understanding of Vlocity configuration and software features. But whatever the project, you'll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges.

The Work

You'll be working very closely with some of the world's largest clients to understand their complex business processes and requirements, you'll help them develop Vlocity and wider Salesforce solutions whilst adding business value and innovation through your extensive functional knowledge of the Salesforce platform.

Confident with workshop facilitation, an excellent communicator, and the interface between the client and our Salesforce consultants ensuring the requirements are translated into solutions

You'll add significant value to our projects through recommending and suggesting features that meet our client's needs and being able to configure Vlocity features. You will be supported through a Salesforce certification plan, investing in your development so you're always at the top of your game

Our clients will look to you as the Salesforce Vlocity functional expert expecting you to exceed their expectations and maximise investment from the Salesforce platform, you'll have an enquiring mind to solve our clients most complex business challenges

Our functional consultants spend significant time face to face with our clients so we'll help to develop your professional communication. presentation and design thinking capabilities

What you need
  • Good experience of Salesforce Vlocity functional consultancy and/or business analysis experience covering one or more of the core Salesforce clouds, Sales, Service or Marketing clouds
  • Experience of working on large complex end user or client projects involving several hundred Salesforce end users
  • Certified to Salesforce Administrator, Sales/Service Cloud Consultant and/or Vlocity Platform Consultant.
  • Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants and testers
  • Proven experience taking highly conceptual business needs and translating these into clear user stories, managing the product backlog and assisting the client with testing and product demonstrations
  • Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders in a jargon free and easy to understand way
  • Experience working with 3rd party delivery partners and AppExchange vendors is a plus e.g. MuleSoft, Apptus, etc.

If you are looking for a NEW Salesforce opportunity and would like to discuss this role in further detail then please send your CV to I look forward to hearing from you!