Ref: BO029

Salesforce Business Analyst

England, Berkshire

Job description

Salesforce Business Analyst


Job Description

A highly respected End User is looking for a Salesforce Business Analyst to join their rapidly growing and dynamic team in the insurance world.

With 'Better' being at the core of everything the organisation has turned that idea into an exciting business proposition. You'll have the chance to work with the best technology and people to create a business that challenges conventional thinking and approaches things differently.

Role & Responsibilities
  • Gather, recommend and document business requirements from Salesforce users across the organisation and from other change initiatives
  • Work with key stakeholders to agree target benefits and establish priority requirements for further analysis
  • Design and document process and data flows
  • Translate requirements into functional and non-functional user stories
  • Propose solution designs to deliver priority user stories as either configuration or development
  • Work with the Salesforce build team to size and schedule changes
  • Build configurable user stories yourself; work with Salesforce developers to build those requiring development
  • Work with other build teams where integration is required

Skills & Qualifications
  • At least 5 years business analysis experience, working with business users up to senior management level
  • Experience of working with Salesforce build teams (preferably of various sizes) and with external delivery partners
  • Experience of working Agile, knowledge of Jira and Confluence would be helpful
  • Experience of working in Life and Pensions, with an understanding of the long-term insurance market would be helpful, but not essential
  • Experience working with Sales and/or Service Cloud
  • Salesforce certification is a bonus

  • Competitive salary with amazing benefits supporting professional development
  • Study Support
  • Hybrid to remote working environment with office in Reading
  • Private Medical Insurance
  • Cycle to work scheme
  • Wellbeing Tracker