Salesforce Administrator

Job Description

A well-known non-profit End User is on the look for their next Salesforce Administrator to join their Tech Team.

This is a fantastic opportunity for a Salesforce enthusiast to expand their knowledge of Salesforce environments by working on different aspects of its administration.


Role & Responsibilities

• Providing day-to-day Salesforce support to internal staff
• Create and compile Salesforce reports as requested by internal teams for bespoke projects
• Assist internal teams in identifying user journeys using Salesforce
• Evaluate new version releases of Salesforce-related tools and their compatibility with our current systems
• Work with internal teams to collect information on any current technical issues and troubleshoot them as appropriate
• Regularly report to the Head of Data and Senior Management Team on baseline performance metrics
• Liaise with third party software providers to ensure data transfers are seamless and accurate

Skills & Qualifications

• Minimum of 2 years' experience working with Salesforce products
• Salesforce ADM 201 Certification is essential
• Proven experience of Salesforce CRM configuration, including the use of workflows, process builder, validation rules, profiles and permissions
• Proven experience of providing technical administration with Salesforce.com
• Proven experience in manipulation of raw data and presenting it in a structured and visual format
• Excellent spoken and written communications

Benefits

• Competitive salary with great benefits supporting professional development
• Hybrid working environment