Salesforce Manager focus on Sales and Marketing processes supporting Business Stakeholders to define, drive and execute key operational drivers.
We are looking for a Salesforce Manager to join the Salesforce.com team to support our company to improve customer adoption, engagement, and growth, partnering in our digital transformations.
In collaboration with other teams like Sales and Marketing, Customer Success Lead will help to achieve business value faster and work more effectively.
Key Responsibilities:
Act as a trusted advisor to help the business to define the 3-5 years vision in the area of responsibility
Serve as Salesforce business partner with the business stakeholders to drive Salesforce pipeline
Optimization of business processes in Salesforce.com system
Translate the needs of business and articulate the functional requirements and design to meet requirements
Validate functional business requirements against business needs
Test the new features, integrations, and reporting in Salesforce
Identify root causes and provide guidance to IT including perform complex root cause analysis and troubleshoot business processes including researching data integrity/accuracy in Salesforce
Serve as liaison between IT team and stakeholders in the area of responsibility.
Knowledge and Experience:
5 years experience in similar position
Minimum Bachelor´s degree
SFDC expertise
Advanced English
Technical/IT knowledge
Project management skills
SFDC certification nice to have
Marketo experience nice to have
Knowledge or exposure to Omnichannel strategies and Account Based Marketing nice to have
Additional Skills:
Great communication skills
Drive & Energy
Analytical mindset
Independency
Stakeholder management
What do we offer?
Competitive Gross Salary according to the experience