Ref: IX1000

Salesforce Admin/ Business Analyst


  • Upto 50000 GBP
  • System Administrators Role
  • Skills: salesforce, administrator, Developer, Salesforce Developer, Apex, Visualforce, Lightning
  • Level: Mid-level

Job description

Salesforce Admin/ Business Analyst


My client is the amongst the largest specialist IT security consultancy in the country. They secure the networks, infrastructures, and information of many of the leading companies in both Ireland and the UK.

This new job opportunity is very exciting as my client places a lot of emphasis on progression and development within the company.

The role will be responsible for:
  • Day-to-day case management and system break fix
  • Supporting system users in adoption and maximising benefits of the system
  • Development works for multiple ongoing upgrade projects (Scrum)
  • Managing and developing business intelligence using a BI tool (Einstein / PowerBI / Tableau)
  • Reporting on and developing the reporting capabilities for the following tools on the Salesforce platform:
    • Salesforce CRM
    • (ideal)Financial Force Supply Chain Management (SCM)
    • (Ideal)Financial Force Professional Service Management (PSA)
    • (Ideal)Financial Force Accounting (FFA)
    • (Ideal)Financial Force Billing
    • BMC Remedyforce (Ticketing tool)
  • The role will be the subject matter expert for reporting on all tools both on and off system

What experience will you require?
  • Experience with Salesforce is required
  • Einstein Analytics experience or similar Business Intelligence tool experience is desired
  • Ideally, experience using FinancialForce ERP or other cloud-based ERP systems
  • Reporting experience in the following areas
    • Sales processes and data
    • Supply chain management
    • Professional services automation
    • Finance
    • Operational management
    • Ticketing
    • Revenue recognition
  • Experience with reporting & presentation skills
  • Excellent interpersonal and communication skills, both verbal and written
  • Experience with collating and analyzing data, and extracting insights from data