Salesforce Administrator (up to 50k+benefits, dependent on experience)
Our client is one of Europe's leading independent, partner led technology services and business consulting organisation and a highly regarded strategic partner for our clients.
They are undergoing a massive period of growth and are actively seeking a variety of Consultants who will work across projects in both management and technology consulting serving clients in the Commercial, Public and Financial Services sectors.
Skills & Capabilities
To support the Salesforce Solutions Manager to maximise efficiency and capitalizes on the features and benefits of Salesforce.
You will be the 'go-to person for Salesforce, supporting various users across the Group.
Working proactively and collaboratively on the development of Salesforce applications and manage group-wide day-to-day administrative tasks.
Provide Salesforce system maintenance, configuration, enhancements, and upgrades, reviewing and releasing performance updates to security, business logic, and usability.
Update the product price books in Salesforce and maintain exchange rates.
Create scheduled quality checks to ensure data integrity and accuracy of accounts, contacts and monitor neglected or duplicated leads and opportunities.
Create an up-to-date list view to support Salesforce users across multiple regions.
Produce regional and local dashboard reports to develop powerful and insightful analytics.
Respond to user assistance, training, adoption requests and monitor queries coming into the Salesforce support inbox and ticketing system.
Implement training plans for end-users and gather feedback or requirements.
Manage user licenses, profiles, and update security permissions and system security levels.
Design a suite of Salesforce process documents, training material, and data structure lists.
Support the development and management of SharePoint BD site and linked Salesforce content, collaborating with Regional Sales managers on monthly pipeline audits.
How will you make a difference as a Senior Salesforce Administrator?
Deep commercial knowledge and experience working as a Salesforce Administrator ideally gained within a global Product, Loyalty, or Data Services enterprise.
Applicants will have a breadth and depth of experience in creating custom reports and dashboards using Analytics Studio and create powerful insight analytics and sales data, that have been implemented on a global scale.
Ideally, you will have worked within a Salesforce Practice or a digitally mature business that has chosen Salesforce to drive its Marketing and CX solution.
Proven capability in designing and delivering Salesforce training material for end-users.
Deep knowledge of Salesforce systems configuration blended with Sales Cloud experience.
Persuasive communication and inspiring presentation skills targeting stakeholders at all levels to understand their Salesforce Project needs on a global business scale.
Deep knowledge of SFDC and expanding those capabilities using custom code (Apex, s-controls) and integration with external systems.
Self-driven and constantly striving to improve solutions through innovation.
A high comfort level with ambiguity, able to navigate challenging opinions with ease
Capable of cultivating a strong work ethic both independently, as well as collaborating within a team to solve complex problems through data and CRM systems.
You will hold a professional Salesforce Administration Certificate.
This role will offer a blend of remote working with occasional travel into the London office.