newRef: LON-13593

Salesforce Administrator

England, London

Job description

Salesforce Administrator

LON-13593



Salesforce Administrator (up to 50k+benefits, dependent on experience)

Job Description

Our client is one of Europe's leading independent, partner led technology services and business consulting organisation and a highly regarded strategic partner for our clients.

They are undergoing a massive period of growth and are actively seeking a variety of Consultants who will work across projects in both management and technology consulting serving clients in the Commercial, Public and Financial Services sectors.

Skills & Capabilities
  • To support the Salesforce Solutions Manager to maximise efficiency and capitalizes on the features and benefits of Salesforce.
  • You will be the 'go-to person for Salesforce, supporting various users across the Group.
  • Working proactively and collaboratively on the development of Salesforce applications and manage group-wide day-to-day administrative tasks.
  • Provide Salesforce system maintenance, configuration, enhancements, and upgrades, reviewing and releasing performance updates to security, business logic, and usability.
  • Update the product price books in Salesforce and maintain exchange rates.
  • Create scheduled quality checks to ensure data integrity and accuracy of accounts, contacts and monitor neglected or duplicated leads and opportunities.
  • Create an up-to-date list view to support Salesforce users across multiple regions.
  • Produce regional and local dashboard reports to develop powerful and insightful analytics.
  • Respond to user assistance, training, adoption requests and monitor queries coming into the Salesforce support inbox and ticketing system.
  • Implement training plans for end-users and gather feedback or requirements.
  • Manage user licenses, profiles, and update security permissions and system security levels.
  • Design a suite of Salesforce process documents, training material, and data structure lists.
  • Support the development and management of SharePoint BD site and linked Salesforce content, collaborating with Regional Sales managers on monthly pipeline audits.



How will you make a difference as a Senior Salesforce Administrator?
  • Deep commercial knowledge and experience working as a Salesforce Administrator ideally gained within a global Product, Loyalty, or Data Services enterprise.
  • Applicants will have a breadth and depth of experience in creating custom reports and dashboards using Analytics Studio and create powerful insight analytics and sales data, that have been implemented on a global scale.
  • Ideally, you will have worked within a Salesforce Practice or a digitally mature business that has chosen Salesforce to drive its Marketing and CX solution.
  • Proven capability in designing and delivering Salesforce training material for end-users.
  • Deep knowledge of Salesforce systems configuration blended with Sales Cloud experience.
  • Persuasive communication and inspiring presentation skills targeting stakeholders at all levels to understand their Salesforce Project needs on a global business scale.
  • Deep knowledge of SFDC and expanding those capabilities using custom code (Apex, s-controls) and integration with external systems.
  • Self-driven and constantly striving to improve solutions through innovation.
  • A high comfort level with ambiguity, able to navigate challenging opinions with ease
  • Capable of cultivating a strong work ethic both independently, as well as collaborating within a team to solve complex problems through data and CRM systems.
  • You will hold a professional Salesforce Administration Certificate.
  • This role will offer a blend of remote working with occasional travel into the London office.


Benefits
  • Life Assurance Scheme
  • Personal Income Protection
  • Private Medical
  • Discounted gym membership
  • Wellness advice and support
  • Cycle to Work Scheme
  • Priority Pass Membership
  • Travel Insurance


If you are interested please apply here or send me an email at g.jackson@masonfrank.com

THIS ROLE IS OPEN TO RESIDENTS OF THE UK AND IRELAND ONLY.