Service Cloud Consultant

Job Description

The Salesforce Service person will be responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce Service system across EMEA . Working closely with service teams, program management and marketing teams, the person will identify, develop and deploy new business processes to get the best out of Salesforce Service cloud.


Role & Responsibilities

• Excellent SF Service Cloud skills.
• Provide technical expertise and assistance in configuring, testing and deploying applications
• Capture business requirements and transform these into technical specifications and/or test cases

Skills & Qualifications

• Ability to work with cross-functional teams
• Ability to juggle multiple projects simultaneously
• Service cloud consultant certification

Benefits

• Private Medical Insurance
• Seasonal Ticket Loan scheme
• Life Assurance