A Tenth Revolution Group Company

Ref: MFI - 11/12/23 - 001

Senior Salesforce Business Analyst - Oslo

Norway

  • Negotiable
  • Business Analysts Role
  • Skills: Salesforce, Business Analyst, APEX, Lightning, Community Cloud, Technical Architect, Architect, Sales, Marketing, CRM, Lightning, Salescloud, Servicecloud
  • Level: Mid-level

Job description

Senior Salesforce Business Analyst - Oslo

MFI - 11/12/23 - 001



Exciting Opportunity: Senior Salesforce Business Analyst - Finance Industry

Are you an experienced Salesforce Business Analyst seeking a challenging role that combines business acumen with hands-on configuration and workflow expertise? Then read on.

About Us: My client is a respected leader in the finance industry, recognised for our commitment to innovation and excellence. We are expanding our team and seeking a Salesforce Business Analyst to contribute to our continued success.

Role Overview: As a Salesforce Business Analyst, you will be a key player in translating business requirements into effective technical solutions. This role offers a unique opportunity to work within one of Norway's largest and most experienced in-house Salesforce teams.

Key Responsibilities:


  • Requirements Gathering: Collaborate with stakeholders to understand and document business needs.


  • Analysis and Design: Evaluate and enhance existing business processes, ensuring seamless Salesforce integration.


  • Configuration and Customisation: Hands-on configuration of Salesforce platform, utilising standard and custom objects, workflows, and process builder.


  • Testing and Quality Assurance: Develop and execute test plans, ensuring the reliability and effectiveness of Salesforce implementations.


  • Documentation: Create and maintain comprehensive documentation of business processes, requirements, and solutions.


  • Support and Maintenance: Provide ongoing support to Salesforce users, troubleshoot issues, and recommend system improvements.


Qualifications:


  • Proven experience as a Salesforce Business Analyst at an inhouse organisation or a consultancy


  • Strong understanding of Salesforce capabilities, with hands-on experience in configuration and workflows.


  • Excellent analytical and problem-solving skills.


  • Effective communication and collaboration abilities.
  • Experience with Sales, Service or Marketing Cloud (we utilise all 3, plus financial services cloud and are looking to expand our offering next year).


  • Salesforce Administrator or Salesforce Business Analyst certifications are advantageous.
  • Norwegian and English proficiency.


How to Apply: If you are a results-driven Salesforce Business Analyst looking to make a significant impact in the finance industry, we invite you to apply.

j.bright@frankgroup.com