Salesforce Business Analyst - Oslo (Inhouse)

My client, a major player in the financial sector, is committed to their digital transformation journey. As part of their continued growth, they are seeking a talented and experienced Functional Analyst with Salesforce expertise to join their dynamic team. This is an exciting opportunity to work in a cutting-edge industry, collaborating with industry leaders and shaping the future of their company.

The Role:

As a Functional Analyst, you will play a vital role in the successful implementation and optimisation of Salesforce solutions within our organisation. You will work closely with cross-functional teams, stakeholders, and end-users to gather business requirements, translate them into technical specifications, and ensure the Salesforce platform meets our business needs. The ideal candidate will have a strong background in business analysis, functional analysis and technical analysis.

Responsibilities:

• Collaborate with business stakeholders to gather and analyse requirements for Salesforce solutions, ensuring alignment with business objectives.
• Translate business requirements into technical specifications and configure Salesforce to meet these specifications.
• Customise Salesforce using declarative features, such as workflows, process builders, and validation rules.
• Collaborate with development teams to deliver custom solutions when necessary.
• Conduct comprehensive testing, ensuring quality and accuracy of Salesforce implementations.
• Develop and maintain documentation, including process flows, data models, and user guides.
• Provide ongoing support and training to end-users.
• Identify areas for improvement and recommend enhancements to optimise Salesforce functionality.

Requirements:

• Proven experience as a Functional Analyst or Business Analyst
• Extensive experience with Salesforce administration and configuration, including knowledge of declarative features (e.g., workflows, process builders, validation rules).
• Strong understanding of business processes and the ability to translate business requirements into technical specifications.
• Technical expertise in Salesforce integrations, data migrations, and third-party applications is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to work in a fast-paced environment.
• Strong communication skills and the ability to collaborate effectively with stakeholders at all levels.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus.
• Norwegian language skills are required for this role

Reasons to join us:

• Why should you be interested?
• Working for one of the biggest Salesforce teams in Norway, within one of the largest financial institutions.
• A team of super experienced and knowledgeable Salesforce colleagues to learn from and teach.
• Work on projects across Financial Services Cloud, all Marketing Cloud products, CRM Analytics and a big push on AI solutions being pushed throughout the company.
• Work within a challenging and complex series of orgs
• Dynamic and fun working environment with a social team who try to make work as enjoyable as possible.

j.bright@frankgroup.com