newRef: MFI14092021

SFDC Administrator New Team

Germany, Nordrhein-Westfalen

  • 60000 to 70000 EUR
  • Consultants Role
  • Skills: SFDC, Salesforce.com, Consulting, Sales Cloud, Service Cloud, Marketing Cloud, CC, Center of Excellence, Rollout, Projectmanagement, Processmanagement, Full Life Cycle
  • Level: Senior

Job description

SFDC Administrator New Team

MFI14092021



Salesforce Administrator/Consultant in house permanent position

salary - up to 70k

location - Essen/Dortmund



What you can expect:

- In this position, the job holder will be responsible for the creation and implementation of a central CRM concept for the areas of sales, leasing and services.

- Segmentation and clustering of customer data and sales leads for long-term customer optimisation and value enhancement.

- Process and performance optimisation

- The planning and creative conception of automated, target group-specific campaigns for new and existing customers

- Analysing customer data and identifying target groups and segments in close cooperation with the Business Intelligence department.

- Permanent success control of segment-specific targets.

- Definition and implementation of interfaces to existing and further future IT solutions (e.g. pump configurator).

- Standardisation of the IT landscape

- Definition and implementation of IT guidelines at the head office and in the branch offices (Germany-wide)

- Establishment of an internal IT support department





What you should bring with you:

- Knowledge in describing business processes in the area of sales, pre-sales and after-sales services (e.g. with tools such as JIRA and CONFLUENCE).

- 5 years of professional experience and demonstrable practical previous knowledge in the area of CRM with Salesforce

- Very good understanding of technical and complex contexts

- Independent and structured way of working, solution orientation and organisational skills

- A high degree of customer and service orientation

- Hands-on mentality with a healthy dose of pragmatism

- Strong communication skills, both written and spoken

- Fluent English

- Class B driving licence.



What is offered:

- A permanent position

- Flat hierarchies, short decision-making processes

- Performance-related remuneration

- Room for your own ideas



I look forward to receiving your application or recommendation:



Timo Tonndorf
Recruitment Consultant
Mason Frank International

Phone: +49 221 6508 9516
Email: t.tonndorf@masonfrank.com

Please click the following link to visit our Impressum - https://www.frankgroup.com/de/impressum/