Ref: MP1017

Senior Salesforce Developer

USA, New York

Job description

Senior Salesforce Developer

MP1017



The Senior Salesforce Administrator is responsible for the Salesforce roadmap, supporting integrations across our technology stack and the day-to-day configuration, support, maintenance and improvement of our tools. Working closely with sales leadership, sales representatives, product, and other cross-functional departments, the Senior Salesforce Administrator will identify, develop and deploy new business processes. This role is key in identifying and accurately tracking key performance indicators for the sales organization.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency or GreenCard at the time of application

What you'll do:
  • Support our sales and operations teams by enabling & supporting business processes using Salesforce and other third-party tools
  • Seek to understand business use case, challenges/roadblocks and problems to be solved before recommending final solution
  • Make recommendations for Salesforce best practices in terms of initial configuration and upkeep over time
  • Responsible for the management and timely execution of the Salesforce roadmap
  • Handle all administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
  • Focus data within Salesforce to accurately report sales forecasts, sales trends, opportunities, wins/losses, competitive activities in the market
  • Develop and enhance dashboards and reports to serve operational and analytical data needs
  • Receive, validate, and respond to requests for improvements and implement these changes as appropriate (includes following change management protocols by collaborating with stakeholders to effectively communicate changes made)
  • Enable and support cross-functional synergies through automation and flow optimizations
  • Assist with training efforts including system onboarding for new employees and training on new functionality and features
  • Develop a documentation strategy to create, publish, and maintain technical architecture documentation
  • Break out and manage pieces of work for other administrators and developers