Business Process Analyst

Job Description

My client is a highly successful, global consumer goods organization that is looking to hire a Business Process Analyst (Salesforce Business Analyst) to join their growing team.


Role & Responsibilities

• You will work on various business projects and initiatives as well supporting the management of change requests by business stakeholders.
• Work closely with other Business Analysts and the development team to produce clear and well-documented business requirements, process and data flow diagrams, and user guides.
• Work with the project manager to lead and facilitate discussions with stakeholders to establish the scope, project objectives and acceptance criteria.
• Produce documentation to support key user and end-user training.

Skills & Qualifications

• Strong previous experience working as a Business Analyst
• Ability to communicate clearly and effectively with internal and external stakeholders
• Experience capturing business requirements and creating user stories and acceptance criteria
• Experience with Salesforce Service Cloud is essential

Benefits

• Excellent and highly competitive salary package (Base salary up to £80,000 depending on experience)
• Strong benefits package (pension scheme, medical insurance, holiday, etc)
• Hybrid working flexibility (2-3 days in the Berkshire office and 2-3 days working from home)

If this role interests you then please don't hesitate to reach out and apply!