As a Senior Consultant, you are an expert at contributing to different phases of the consulting life-cycle. Your role will involve defining the problem as well as proposing and refining the solution. You will play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes and also contribute to the proposal, development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Role & Responsibilities
Strong experience in CRM domain and 3+ years of experience in Sales-force and/or Vlocity implementations.
Knowledge of Sales-force Sales Cloud, Service Cloud, Marketing Cloud, and Community/Experience cloud.
Requirement gathering and creation of business requirement documents
Liaising with technical team to convert requirements to Technical specifications
Skills & Qualifications
Admin and Consultant Certifications.
Knowledge of waterfall and agile implementation methodologies.
Opportunity to have an important impact on the development, configuration, and deployment of the overall solution.