Salesforce Business Analyst

Salesforce Business Analyst Opportunity - Up to 65k - Fully Remote!



This is a great opportunity to join a globally recognised End User!



Key Responsibilities:

• Working closely with key sales leaders to improve process, tools and systems.
• Gathering and documenting business requirements using User Story or Use Case techniques.
• Developing implementation support plans.
• Consultancy support to key stakeholders and business users.
• End to end test plan creation, scenarios and scripts.
• Leading end to end and business acceptance testing phases.
• Creating state solution designs, documenting existing processes and updating them.
• Leading the design of Salesforce.
• Maintaining data cleanliness.
• Researching production issues and resolving end-user problems.
• Leading and supporting other team members.

Skills and Qualifications:

• Salesforce Certifications.
• Excellent communication skills.
• Experience gathering requirements and writing User Stories.
• Experience with business process analysis, data modelling and detailed functional design skills.
• Exposure to Sales Cloud/ Service Cloud/ Communities Cloud/ CPQ/ Pardot.
• Degree in Business/ Engineering or related field or equivalent experience.
• Excellent attention to detail and organisational skills.

If you're interested, please contact me at j.kowalczyk@masonfrank.com.

THIS ROLE IS OPEN TO RESIDENTS OF THE UK AND IRELAND ONLY.