Ref: SF28476BA

Salesforce Business Analyst

England, Tyne and Wear

Job description

Salesforce Business Analyst

SF28476BA



Salesforce Business Analyst Opportunity - Up to 65k - Fully Remote!



This is a great opportunity to join a globally recognised End User!



Key Responsibilities:
  • Working closely with key sales leaders to improve process, tools and systems.
  • Gathering and documenting business requirements using User Story or Use Case techniques.
  • Developing implementation support plans.
  • Consultancy support to key stakeholders and business users.
  • End to end test plan creation, scenarios and scripts.
  • Leading end to end and business acceptance testing phases.
  • Creating state solution designs, documenting existing processes and updating them.
  • Leading the design of Salesforce.
  • Maintaining data cleanliness.
  • Researching production issues and resolving end-user problems.
  • Leading and supporting other team members.




Skills and Qualifications:
  • Salesforce Certifications.
  • Excellent communication skills.
  • Experience gathering requirements and writing User Stories.
  • Experience with business process analysis, data modelling and detailed functional design skills.
  • Exposure to Sales Cloud/ Service Cloud/ Communities Cloud/ CPQ/ Pardot.
  • Degree in Business/ Engineering or related field or equivalent experience.
  • Excellent attention to detail and organisational skills.




If you're interested, please contact me at j.kowalczyk@masonfrank.com.

THIS ROLE IS OPEN TO RESIDENTS OF THE UK AND IRELAND ONLY.