About them: My client is a dynamic, innovative company based in the heart of Brussels, dedicated to providing top-notch solutions to their team based in Belgium and their wider European counterparts. They have a strong commitment to excellence and customer satisfaction, therefore they are seeking a skilled and motivated Salesforce Administrator to join their growing team. If you are passionate about Salesforce and want to play a key role in optimizing their CRM system, we want to hear from you!
Your role: As a Salesforce Administrator, you will be responsible for the day-to-day administration, configuration, and maintenance of their Salesforce CRM platform. You will collaborate closely with various departments to ensure that Salesforce is fully utilized to streamline business processes, drive efficiency, and enhance the overall customer experience.
Key Responsibilities: - User Support: Provide support and training to Salesforce users, addressing their queries and issues promptly.
- Customization: Customize Salesforce to meet the unique needs of our organization, including creating and managing custom objects, fields, and page layouts.
- Workflow Automation: Design and implement automation processes using workflows, process builder, and flows.
- Data Management: Maintain data integrity through data cleansing, data validation rules, and regular data imports.
- Reports and Dashboards: Create and maintain reports and dashboards to provide insights into key performance metrics.
- Security and Permissions: Manage user profiles, roles, and permissions to ensure data security and compliance.
- Integration: Collaborate with the IT team to integrate Salesforce with other systems and applications.
- Documentation: Keep documentation up-to-date on system configuration and processes.
- Stay Informed: Stay current on Salesforce updates, best practices, and industry trends to make informed recommendations for system enhancements.
Qualifications: - Bachelor's degree in a relevant field or equivalent work experience
- Salesforce Administrator certification is a strong plus
- Proven experience as a Salesforce Administrator, preferably in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively within a team
- Attention to detail and a commitment to data accuracy
- Knowledge of Salesforce Lightning Experience is a plus
- Fluency in Dutch & or French and English is a hard requirement for this role
The important stuff! - Competitive salary and benefits package
- Opportunity to work in a collaborative and innovative environment
- Professional growth and development opportunities
- Contribute to the success of a dynamic and growing company
- A supportive team committed to your success
If you are a Salesforce enthusiast ready to take on new challenges and make a significant impact, we encourage you to apply. Join them in Brussels and be a part of their journey to excellence!