CRM Manager

My Client is looking for a CRM Manager that will be responsible for the planning, developing and implementing, and maintaining the delivery and optimisation of lifecycle campaigns across 39 countries.



responsibilities:

- Owning and troubleshooting issues, identifying, and recommending solutions to the wider team.

- Communicating effectively with and gaining buy-in from a wide variety of team members ranging from Executive to Director, across product, data, BI, marketing, and operations.

- Work with agencies and stakeholders to approve technical designs and build.

- Managing the scheduling, testing, build, and deployment of the global lifecycle campaigns using Salesforce MC or Pardot.

- Work closely with global content, CRM, Agency, and project management teams to manage the collation of content for each campaign in all required languages.



Skills:

- CRM campaign implementation and management

- Knowledge and hands-on experience using Salesforce Marketing Cloud, Pardot, or similar email marketing tools

- Experience working with databases, data analysis, and segmentation - SQL, HTML, and AMpscript



please contact below to get more information.



Email: t.nichole-thompson@masonfrank.com

Phone: 020 3861 5340