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Salesforce Administrator

USA, Tennessee

Job description

Salesforce Administrator

a0M1i00000HlLC2EAN



No 3rd parties, must be authorized to work in the US, without sponsorship now or in the future

Permanent/Direct-Hire/Full-time - No C2C or W2

Remote, with ability to come onsite up to 3x per month - Nashville, TN

Job Description
Role & Responsibilities
    • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
    • Work directly with users to solve problems, enhancements, etc.
    • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
    • Sandbox environment management
    • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
    • Identify unused or underutilised platform features
    • Create a platform roadmap and define priorities, liaising with stakeholders
    • Own the communication of any platform changes to end users and stakeholders
    • Data management to improve Salesforce data quality, implementing rules and automation as needed
    • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
    • Monitor and improve user adoption
    • New user and ongoing user training
    • Technical documentation



Skills & Qualifications
    • A proactive attitude to platform enhancements
    • Designing scalable, best practice solutions
    • Excellent relationship-building skills
    • Ability to liaise with stakeholders at all levels
    • Translating requirements into technical solutions
    • Experience in change management and governance
    • Training end users and key stakeholders
    • Technical documentation
    • Available and responsive to questions
    • Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
  • What we offer:
    • A dynamic work environment where you can make a difference in the lives of our clients
    • Competitive salary commensurate with experience
    • Annual profitability/performance bonus
    • 401(k) plan with discretionary profit sharing
    • Medical, Short-Term/Long-Term Disability, and Group Life insurance
    • Paid vacation
    • Opportunities for professional growth and continuing education

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