Salesforce Administrator - Established Salesforce End User

Salesforce Administrator - West Sussex

This business were my client of 2021, so I couldn't speak highly enough about them. Having hired a full Salesforce team last year they are looking to go from strength to strength to continue to improve upon and implement their new CRM system across a number of their brands. If you are looking for a fast-paced Salesforce environment in a team who really care about you and your progression, as well as the investment to back this up, then this is the perfect position for you!



The company are a luxury car dealership based in West Sussex and they are looking for a Salesforce Administrator to join their support and development function. Within this role you would initially be responsible for training the brands that are on-boarding the new Salesforce platform, providing top quality training provisions and user support. From here you will then have the opportunity to further develop the product, with the potential of taking the software to market to sell to others within the industry.



Key Responsibilities

• Analyse system requirements based on user feedback and gathering of requirements from key stakeholders
• Creation of new reports and dashboards for users
• Expanding and improving user rules and access permissions for specific teams and users
• Handle day-to-day user support and run case management
• Automate processes on the CRM platform to assist users and make processes more streamlined
• Train IT support desk function to ensure that they can support users effectively with expert knowledge of the platform

Essential Requirements

• Strong declarative and functional skills across the Salesforce platform
• Experience of end to end configuration across Salesforce, in particular across Sales, Service and Marketing Cloud
• Ability to create reports and dashboards as well as custom fields and objects
• Process Builder and Validation rule skills
• Experience of training users and running workshops to pass on expertise
• Detailed and concise communication skills and ability to liaise directly with C-Suite level stakeholders

Ideal Requirements

• Salesforce certifications, in particular Salesforce Administrator (ADM201)
• Previous training experience for users and IT teams
• Industry experience or an interest in the automotive industry
• Ability to travel to the office in West Sussex for the first few months especially

If you are able to work freely within Europe and would like to discuss this and other exciting Salesforce.com opportunities in more detail then please send your CV to Tom Atkinson at t.atkinson@masonfrank.com

Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.