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Salesforce Analyst - Fully Remote Across Ireland

Republic of Ireland, Dublin

Job description

Salesforce Analyst - Fully Remote Across Ireland


Salesforce Analyst - Fully Remote for Irish-based Candidates

This global food manufacturing company in the Dublin area are seeking a Salesforce Analyst to join their rapidly expanding Service Cloud team. This position is open to anyone across Ireland as the business are happy to operate on a fully remote basis for the right candidate.

If you are an enthusiastic Salesforce Administrator or Business Analyst with a passion for learning and furthering your Salesforce knowledge then this is the best position and team for you to be a part of. The business are keen to invest in their Salesforce employees, ensuring that you can continue to grow your career, and assisting you with any certifications that you are keen to acquire!

Key responsibilities:
  • Manage the CRM platform across the whole business for over 10,000 users across the globe
  • Support and suggest new projects for the continued improvement of the new Salesforce platform as the business continues to utilise new features
  • Gather requirements at board level from stakeholders to convert to a technical roadmap for the platform
  • Maintain data quality and integrity via data analysis and introducing new process improvements to improve data input
  • You will be in charge of the end-to-end configuration and change management of the system when improvements are implemented following an Agile/Scrum methodology
  • Run workshops with users to teach them how to use the system most effectively
  • Day-to-day case management and system break fix

Essential Requirements:
  • Strong hands-on Salesforce experience is required with end to end configuration skills
  • An in-depth declarative knowledge of the platform, particularly surrounding automation processes, validation rules, permissions sets and back end data
  • Business-facing capabilities and ability to engage with and gather requirements from key stakeholders
  • Clear and concise communication skills
  • A desire to learn more and passion for the Salesforce platform
  • Salesforce Administrator Certification

Desired Requirements:
  • Integration exposure between Salesforce and third-party applications, ideally with REST or SOAP APIs
  • Strong process builder and workflow creation expertise
  • Any programmatic experience and exposure to Apex classes or triggers, Visualforce and Lightning Components would be a big plus
  • Experience of managing a multiple location Salesforce org for at least 200 users
  • Bachelors degree in an IT-related discipline

If you are able to work freely within Europe and would like to discuss this and other exciting opportunities in more detail then please send your CV to Tom Atkinson at

Mason Frank International Ltd is an established market leading recruitment business. We solely specialise within the market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Consulting practices and End Users.