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Associate Director - Primary Care Technology

USA, Kentucky

Job description

Associate Director - Primary Care Technology


The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).


The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates and contractors of Primary Care Salesforce technology teams. Accountable leader for end to end projects delivery of technology roadmap, working in partnership with product managers and business partners.

Required Qualifications

Bachelor's Degree
6 or more years of technical experience leading complex projects
2 or more years of management experience
Solid understanding of operations, technology, communications, and processes
Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems, and implementing process improvements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Must have experience in Cloud, DevOps, Monitoring, UI/UX, and/or Salesforce technologies
Excellent verbal and written communication skills
Ability to lead, mentor, and coach to develop team members encouraging to speak up
Ability to lead the team with excitement in ambiguity and fast pace changes aligning with organizational strategy and goals
Eager to learn and passionate about solving customer problems to enable world-class Digital experience using agile methodologies
Successful record of delivering complex programs and technology
Ability to influence, negotiate, speak up at all levels.
Preferred Qualifications

Master's degree
Salesforce certifications or experience working in Salesforce implementation
Champion of Agile Methodologies with working experience
DevOps and Cloud
Leadership trainings/certifications