This position will develop differentiated customer experiences using the business tools in Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Commerce Cloud and CRM
Role & Responsibilities
- Work with Business Analyst to develop, schedule and implement Service Cloud Capability to support Business Campaigns - work flexibly to accomplish this.
- Develop in the Salesforce Lightning Platform
- Utilize interfaces with CRM to assure a seamless tracking of Guest experience; use this information to further customize shopping experience for the Guest
Skills & Qualifications
- A minimum of 3-5 years of experience in Salesforce Service Cloud and the Lightning Platform required; familiarity with Marketing Cloud and Commerce Cloud is a plus
- Minimum of 1-3 years of experience in API's and Web Service