Ref: sc201022

Technical Business Analyst up to £55.000

England, London

Job description

Technical Business Analyst up to £55.000


Job Description

The client I'm working with is looking for an energetic, passionate person, who is ready to work and develop himself and the company. They are looking for a Technical Business Analyst. The role requires 2days in the office. London based.

Role & Responsibilities
  • Analyse and understand customer journeys and business needs, developing an accurate view of user cases and user journeys across all divisions, as well as the differing business contexts
  • Document IT systems Support model and governance model across all user cases highlighting any gaps
  • Translate business requirements into user stories based on clients' and advisers' journeys

Skills & Qualifications
  • 3+ years' experience in Business Analyst client care roles in an omnichannel environment
  • Excellent documentation and written skills to manage user stories, process flows, and architecture diagrams
  • team attitude, approachable and good communication skills with the ability to work collaboratively, influence and generate stakeholder engagement