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• Conduct comprehensive business and functional analysis to identify and document client requirements.
• Utilize UML and BPMN for designing and modeling business processes.
• Employ SQL for database querying and data analysis.
• Manage project tasks and progress using JIRA.
• Collaborate with IT teams working with .NET, Java, Angular, and other technologies.
• Provide mentorship and coaching to team members, fostering their professional growth.
• Step up as the Competence Centre Coach, guiding the team and setting best practices.

• A minimum of 7 years of experience in Agile/Scrum environments.
• At least 5 years of experience in Business Analysis and Functional Analysis.
• Proficiency with UML, BPMN, SQL, and JIRA.
• Excellent command of Dutch and English (both oral and written).
• Experience with UX/UI design is a plus.
• Previous experience working in IT teams with technologies such as .NET, Java, Angular, etc., is highly desirable.
• Proven experience in coaching and mentoring other team members.
• Strong analytical skills and exceptional communication abilities.

• Competitive salary up to €5200 per month.
• Comprehensive benefits package including:
  • Company car + fuel
  • Monthly Net allowances
  • Performance bonus
  • Meal Vouchers
  • Group and Health Insurance plans
  • Eco cheques
• A collaborative and dynamic work environment.
• Opportunities for professional development and career advancement

• Conduct comprehensive business and functional analysis to identify and document client requirements.
• Utilize UML and BPMN for designing and modeling business processes.
• Employ SQL for database querying and data analysis.
• Manage project tasks and progress using JIRA.
• Collaborate with IT teams working with .NET, Java, Angular, and other technologies.
• Provide mentorship and coaching to team members, fostering their professional growth.
• Step up as the Competence Centre Coach, guiding the team and setting best practices.

• A minimum of 7 years of experience in Agile/Scrum environments.
• At least 5 years of experience in Business Analysis and Functional Analysis.
• Proficiency with UML, BPMN, SQL, and JIRA.
• Excellent command of Dutch and English (both oral and written).
• Experience with UX/UI design is a plus.
• Previous experience working in IT teams with technologies such as .NET, Java, Angular, etc., is highly desirable.
• Proven experience in coaching and mentoring other team members.
• Strong analytical skills and exceptional communication abilities.

• Competitive salary up to €5200 per month.
• Comprehensive benefits package including:
  • Company car + fuel
  • Monthly Net allowances
  • Performance bonus
  • Meal Vouchers
  • Group and Health Insurance plans
  • Eco cheques
• A collaborative and dynamic work environment.
• Opportunities for professional development and career advancement

• Produce detailed user stories and test case scenarios
• Provide Quality Criteria to assist with definition of test strategy, test planning, system testing and UAT planning, including the provision of test data and expected results.
• SME in the business processes and how IT systems are used in support of them
• Manage stakeholder expectations using a robust communications strategy

• Stakeholder management and engagement skills including Business, IT and 3rd Party Vendors
• Take ownership and responsibility to identify issues and risks and drive stakeholders to resolution and management of these.
• Excellent communication skills. Must be able to communicate at both a technical and non-technical level
• Problem solving and analytical skills to assist the team to identify and remove obstacles

Responsibilities

• Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
• Develop Apex (classes and triggers), to extend Salesforce in order to support business requirements
• Custom User Interface development, including Lightning pages, and Lightning Web Components
• Integrations: Use Salesforce APIs to integrate with other systems used in the organization
• Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Integrating and maintaining business applications to Salesforce, such as Calabrio, Replicant, Qualtrics, Avaya, etc.
• Collaborating with Automotive IT and Operations for other systems to integrate across the business
• Supporting the Salesforce Administrator

• Salesforce [enter your Salesforce products e.g. Sales Cloud product knowledge and at least 5 years of Salesforce development experience,
• 2 days per week required in office (New York City )
• Field Service Lightning experience required****
• Able to work independently,
• Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members,
• Certified Salesforce Platform Developer I,
• Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle.
• Experience implementing and developing in Apex, LWC, Visualforce, and Java,
• General web development experience with HTML, CSS, Javascript,
  
  Cannot offer sponsorship
  Cannot offer c2c or c2h

• Work with Senior Stakeholders to gather and document requirements
• Develop Reports and Dashboards
• Lead user training sessions and provide ongoing support
• Maintain documentation of configurations, customizations, and workflows within the salesforce org
• Collaborate with IT and other relevant teams to integrate Salesforce with other systems

• Ideally 5 years salesforce experience
• Minimum of a salesforce administrator certification
• Proficiency in Salesforce configuration, customization, and data management.
• Analytical skills with the ability to translate complex business requirements into scalable Salesforce solutions

• Collaborate closely with a team of Engineers and a Project Manager (Scrum Master) to ensure readiness for Scrum Events and maintain the context/vision for the value delivered to client users and stakeholders.
• Assist clients in identifying the most crucial work to support their long-term objectives.
• Work alongside the Project Manager and Engineers to help clients define their Quarterly Priorities for Salesforce.
• Facilitate stakeholder alignment discussions as necessary.
• Define Minimum Viable Product (MVP) and determine areas where it's necessary to decline certain features.
• Communicate significant information from these discussions to the internal team and uphold the context/vision for these Priorities during Scrum events.
• Lead client-facing requirements gathering sessions and translate client needs into Salesforce product requirements.
• After defining Quarterly Priorities, gather requirements from users and stakeholders to fully delineate the scope of Projects.
• Lead ongoing Backlog Refinement to ensure projects are well-documented into Epics and broken down into User Stories, prioritized, and prepared for Sprint Planning.
• Manage client expectations regarding the delivery of Quarterly Priorities.
• Translate and communicate the work required to complete client priorities to client users and stakeholders, and keep clients informed about progress.
• Ensure alignment and clarity around MVP as the quarter progresses.
• Lead Sprint Review/Demo meetings with the client and Engineers to ensure proper demonstration and sharing of all work with the client.
• Conduct conversations with clients to listen to concerns, questions, and feedback, and escalate risks internally as needed.
• Provide support for client-facing User Adoption, Change Management, and Training as required.

• Minimum of 2 years of experience as a Salesforce Business Analyst OR 2 years of experience serving as a Product Owner.
• At least 1 year of experience configuring Salesforce (Salesforce certifications, including Salesforce Certified Business Analyst, are advantageous).
• 1 year of experience working with nonprofit organizations.
• 1 year of change management experience.
• Familiarity with Agile/Scrum methodology (CSPO certification preferred).
• Enthusiasm for managing complex and often ambiguous projects.
• Proficient at communicating with high-level stakeholders, including C-suite and above.
• Capable of adapting quickly in a fast-paced environment and managing multiple projects simultaneously.
• Skilled at defining KPIs and leading teams to achieve outcomes, including defining and adhering to MVP in technical work.
• Excellent communication skills, both verbal and written, with the ability to design visual communication.
• Proficient in facilitating meetings, setting goals, addressing challenges, and fostering a collaborative environment.
• Adept at problem-solving and motivated to improve processes and outcomes.