Careers Spotlights
Salesforce Administrator
How much do Administrators make?
| Junior pay band | Senior pay band | Contract rate | |
|---|---|---|---|
| United States ($) | 90,000-112,500 | 112,500-147,000+ | 71-130 (p/h) |
| United Kingdom (£) | 33,000-54,750 | 54,750-69,000+ | 299-520 (p/d) |
| Germany (€) | 52,000-65,000 | 65,000-83,000+ | 318-539 (p/d) |
Junior pay rate
| United States ($) | 90,000 - 112,500 |
| United Kingdom (£) | 33,000 - 54,750 |
| Germany (€) | 52,000 - 65,000 |
Senior pay rate
| United States ($) | 112,500 - 147,000 + |
| United Kingdom (£) | 54,750 - 69,000 + |
| Germany (€) | 65,000 - 83,000 + |
Contract rate
| United States ($) | 71 - 130 (p/h) |
| United Kingdom (£) | 299 - 520 (p/d) |
| Germany (€) | 318 - 539 (p/d) |
Freelance Administrators work an average of 36 hours per week
of Administrators are satisfied with their salary, up from 66% in our previous survey
of Administrators are satisfied with their job, down from 80% in our last survey
What factors impact your earning potential as an Administrator?
| Important | Neutral | Unimportant | |
|---|---|---|---|
| Years of technical experience with Salesforce | 94% | 5% | 1% |
| Exposure to large projects | 84% | 16% | 0% |
| Salesforce certifications | 82% | 16% | 2% |
| Becoming a Salesforce product specialist (e.g. working with Salesforce Industries [Vlocity], CPQ, FSL, Sales and Service Cloud) | 75% | 19% | 6% |
| Years of experience in IT | 73% | 21% | 5% |
| Years of experience working for an end user | 62% | 27% | 12% |
| Specific vertical industry experience | 56% | 28% | 16% |
| College/University degree(s) | 56% | 28% | 16% |
| Years of experience working for a partner organization | 43% | 42% | 15% |
Years of technical experience with Salesforce
| Important | Neutral | Unimportant |
|---|---|---|
| 94% | 5% | 1% |
Exposure to large projects
| Important | Neutral | Unimportant |
|---|---|---|
| 84% | 16% | 0% |
Salesforce certifications
| Important | Neutral | Unimportant |
|---|---|---|
| 82% | 16% | 2% |
Becoming a Salesforce product specialist (e.g. working with Salesforce Industries [Vlocity], CPQ, FSL, Sales and Service Cloud)
| Satisfied | Neutral | Dissatisfied |
|---|---|---|
| 75% | 19% | 6% |
Years of experience in IT
| Important | Neutral | Unimportant |
|---|---|---|
| 73% | 21% | 5% |
Years of experience working for an end user
| Important | Neutral | Unimportant |
|---|---|---|
| 62% | 27% | 12% |
Specific vertical industry experience
| Important | Neutral | Unimportant |
|---|---|---|
| 56% | 28% | 16% |
College/University degree(s)
| Important | Neutral | Unimportant |
|---|---|---|
| 56% | 28% | 16% |
Years of experience working for a partner organization
| Important | Neutral | Unimportant |
|---|---|---|
| 43% | 42% | 15% |
What steps should you take to become an Administrator?
Education
In terms of what you might need, 80% of Administrators hold at least a Bachelor's degree. While 56% consider a degree to be an important factor when it comes to increasing earning potential, only 20% think that a degree is important to have to work with Salesforce.
Certification
Salesforce certifications are a great way to learn about other areas of the platform, as well as helping to verify your existing skill set to potential employers.
When it comes to Administrators, 83% are certified, yet 90% believe that certifications help candidates stand out in a competitive job market.
There are five certifications for Salesforce Administrators currently working in the role – two that form the backbone of your daily workload, plus three others that are focused more on the management of specific Salesforce apps.
The Certified Administrator credential should be any admin’s starting point in their career within the ecosystem. Designed to equip you with and test your foundational knowledge of Salesforce, it also aims to demonstrate your knowledge of managing, configuring and maintaining the platform.
From there, the Certified Advanced Administrator certification takes a more in-depth look at Salesforce, including how to design advanced reports, automation processes, and dashboards.
If you’re looking to focus on app-specific knowledge, then the Certified CPQ Specialist, Certified Strategy Designer, and Certified Platform App Builder courses will all arm you with more specialist skill sets.
What Salesforce certifications do Administrators hold?
Roles that can lead on to becoming an Administrator
Here are a few of the roles Salesforce Administrators often start their careers in:
- Business Analyst
- Systems Administrator
- CRM Administrator/Analyst
- Data Entry Specialist
- Non-tech professionals who've used Salesforce as an end user/customer
What skills and experience should an Administrator have?
- Extensive knowledge of Salesforce products and functionalities
- In-depth experience in the administration and maintenance of Salesforce systems
- Experience of performing Salesforce patches and upgrades
- Experience managing dashboards, forms, templates, page layouts, workflows (and working with legacy replacements), and approval processes
- Ability to build custom apps and objects, formula fields, workflows, and custom views
- Ability to create and maintain Salesforce databases
- Ability to create Salesforce profiles, allocate roles, and manage access
- Ability to import and analyze data and generate reports using tools like Working SQL, FileMaker, and Tableau
- Some background of integrating Salesforce with other platforms, and the ability to design, build and enhance integrations using middleware or REST APIs
- Able to provide Salesforce training and end-user support
What are the opportunities for progression for an Administrator?
Are you looking to hire Salesforce professionals?
Are you a job seeker?
Are you looking to hire Salesforce professionals?
Are you a job seeker?
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
