Equality, Diversity, and Inclusion
Demographics
Respondent, employment, and industry demographics
Who are our respondents, and where are they from?
Nationality
Americas
- United States
- Canada
- Other
Europe
- United Kingdom
- Germany
- France
- Netherlands
- Others
Africa and Asia
- India
- Other
Australasia
- Australia
- Other
Americas
- United States
- Canada
- Other
Europe
- United Kingdom
- Germany
- France
- Netherlands
- Others
Africa and Asia
- India
- Other
Australasia
- Australia
- Other
Gender Identity
- Man
- Women
- Non-binary
- Self-described gender
- Unspecified gender
Age
Ethnicity
| White or Caucasian | 54% |
| Asian | 21% |
| Hispanic or Latino | 6% |
| Black, African, or Caribbean | 3% |
| Mixed race or multiracial | 2% |
| Middle Eastern or North African | 1% |
| Arab | 1% |
| Native American or Native Alaskan | 1% |
| Another ethnic group | 2% |
9% of respondents prefer not to specify their ethnicity.
Do you have a disability, or are you neurodivergent?
- Yes
- No
- I prefer not to say
Education level
| Some high school, no diploma, GCSEs, or equivalent | 0% |
| High school graduate, diploma, A-level, or equivalent | 4% |
| Some college credit, no degree | 5% |
| Trade/technical/vocational training or qualification | 2% |
| Associate degree | 4% |
| Bachelor's degree | 49% |
| Master's degree | 34% |
| Doctorate or professional degree | 2% |
1% of respondents prefer not to specify their educational attainment.
| Information Technology | 35% |
| Business Administration | 25% |
| Computer Science | 21% |
| Management | 16% |
| Software Engineering | 15% |
| Engineering | 10% |
| Mathematics | 7% |
| Economics | 7% |
| English | 5% |
| Languages | 5% |
| Psychology | 5% |
Tenure
Respondents have stayed for an average of four years in each role throughout their career.
Years of experience
On average, respondents have 10 years' experience in the technology industry in total, and 7 years' experience working with Salesforce in a commercial environment.
Overall work experience in the tech industry
On average, respondents have 10 years’ experience in the technology industry in total.
| 0-5 years | 34% |
| 6-10 years | 28% |
| 11-15 years | 15% |
| 16-20 years | 11% |
| 21-25 years | 7% |
| 26-30 years | 3% |
| 31+ years | 2% |
Working experience with Salesforce in a commercial environment
On average, our respondents have 7 years’ experience working with Salesforce in a commercial environment.
| 0-2 years | 19% |
| 3-5 years | 29% |
| 6-8 years | 23% |
| 9-11 years | 14% |
| 12-14 years | 8% |
| 15+ years | 7% |
Continue to read more about the types of organizations our respondents come from
Continue to read more about the types of organizations our respondents come from
Employment status of respondents
What are respondents' professional levels?
| Entry-level/Junior | 8% |
| Intermediate or experienced level | 27% |
| Senior experienced level | 35% |
| Manager/Senior Manager | 22% |
| Director/C-level | 7% |
| Owner | 1% |
Employer type
| End user (i.e., a Salesforce customer) | 51% |
| Salesforce Partner/Solution Provider/Consultancy | 41% |
| Salesforce ISV (Independent Software Vendor) | 2% |
| I work for Salesforce | 5% |
Which industries are represented?
| IT services, Software, and Technology | 27% |
| Consultancy/Agency | 14% |
| Financial Services | 5% |
| Banking | 4% |
| Health and Life Sciences | 4% |
| Not for Profit/Charity | 4% |
| Professional Services | 4% |
| Education | 4% |
| Manufacturing | 3% |
| Other | 31% |
What is the size of the organizations taking part?
Self-employed
1-10 employees
11-50 employees
| 51-200 employees | 17% |
| 201-500 employees | 12% |
| 501-1,000 employees | 9% |
| 1,001-5,000 employees | 12% |
| 5,001-10,000 employees | 7% |
| More than 10,000 employees | 22% |
| Not sure | 4% |
What are the business models of the organizations represented?
- Start-up organization
- Microenterprise
- SMB (Small and Medium-sized Business)
- SME (Small and Medium-sized Enterprise)
- Large enterprise organization
- Other
What are the business models of the organizations represented?
- Start-up organization
- Microenterprise
- SMB (Small and Medium-sized Business)
- SME (Small and Medium-sized Enterprise)
- Large enterprise organizations
- Other
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
