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Careers Spotlights

Salesforce Business Analyst

How much do Business Analysts make?

Junior pay band Senior pay band Contract rate
United States ($) 97,000-135,000 135,000-154,500+ 93-144 (p/h)
United Kingdom (£) 53,750-73,750 73,750-85,750+ 606-855 (p/d)
Germany (€) 52,250-61,000 61,000-93,000+ 518-777 (p/d)
United States ($) 97,000 - 135,000
United Kingdom (£) 53,750 - 73,750
Germany (€) 52,250 - 61,000
United States ($) 135,000 - 154,500 +
United Kingdom (£) 73,750 - 85,750 +
Germany (€) 61,000 - 93,000 +
United States ($) 93 - 144 (p/h)
United Kingdom (£) 606 - 855 (p/d)
Germany (€) 518 - 777 (p/d)
80%
of Business Analysts are satisfied with their job, this matches the same percentage as in our previous study
56%

of Business Analysts are satisfied with their salary, down from 66% in our last survey

40 hours

Permanent Business Analysts work an average of 40 hours per week

39 hours

Freelance Business Analysts work an average of 39 hours per week

What factors impact your earning potential as a Business Analyst?

We asked current Salesforce professionals what factors were most important in upping your earning potential in that role.
Important Neutral Unimportant
Years of technical experience with Salesforce 92% 7% 2%
Exposure to large projects 92% 5% 3%
Years of experience in IT 85% 10% 5%
Becoming a Salesforce product specialist (e.g. working with Salesforce Industries [Vlocity], CPQ, FSL, Sales and Service Cloud) 81% 15% 3%
Salesforce certifications 79% 19% 2%
Specific vertical industry experience 78% 17% 5%
Colleg/University degree(s) 63% 17% 20%
Years of experience working for a partner organization 62% 24% 14%
Years of experience working for an end user 54% 35% 11%
Important Neutral Unimportant
92% 7% 2%
Important Neutral Unimportant
92% 5% 3%
Important Neutral Unimportant
85% 10% 5%
Satisfied Neutral Dissatisfied
81% 15% 3%
Important Neutral Unimportant
79% 19% 2%
Important Neutral Unimportant
78% 17% 5%
Important Neutral Unimportant
63% 17% 20%
Important Neutral Unimportant
62% 24% 14%
Important Neutral Unimportant
54% 35% 11%

What steps should you take to become a Business Analyst?

Education

In terms of what you might need, 83% of Salesforce Business Analysts hold at least a Bachelor's degree. However, only 42% consider a degree is needed to work with Salesforce, while 63% consider a degree to be an important factor in increasing earning potential.

Certification

Salesforce certifications are a great way to learn about other areas of the platform, as well as helping to verify your existing skill set to potential employers. When it comes to Business Analysts, 92% are certified, while 83% believe that having a certification makes you a more valuable candidate.

What Salesforce certifications do Business Analysts hold?

Salesforce Certified Administrator​

89%
Salesforce Certified Business Analyst​

35%
Salesforce Certified Platform App Builder​

31%
Salesforce Certified Sales Cloud Consultant​

28%
Salesforce Certified Advanced Administrator​

20%

Roles that can lead on to becoming a Business Analyst

Some of the more common roles people have before pursuing a career as a Business Analyst include:

What skills and experience should a Business Analyst have?

What is the difference between an Administrator and a Business Analyst?

While there’s often some crossover between Salesforce Administrator and Business Analyst roles, they’re actually two very distinct jobs with unique goals and responsibilities. If you’re wondering which role might be right for you, or what kind of Salesforce professional you need on your team, here’s the key difference.

A Salesforce Administrator’s role is to manage, optimize and customize the platform to ensure top performance and alignment with business needs. It’s an ongoing, operational role that aims to help users get the most out of the platform.

A Business Analyst helps organizations decide what kind of optimizations and customizations to implement to achieve the results they want. Business Analysts usually work on a project-based basis, helping clients to overcome business challenges using Salesforce technology.

Essentially, Business Analysts act as a bridge between the Salesforce customer and the partner that’s implementing or upgrading their Salesforce instance. The BA finds out what the business wants to accomplish with Salesforce and translates those requirements into functionality using their knowledge of Salesforce capabilities.

What are the opportunities for progression as a Business Analyst?

Are you looking to hire Salesforce professionals?

Are you looking to hire Salesforce professionals?

Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.

Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.

Download the key findings report