Careers Spotlights
Salesforce Business Analyst
How much do Business Analysts make?
| Junior pay band | Senior pay band | Contract rate | |
|---|---|---|---|
| United States ($) | 97,000-135,000 | 135,000-154,500+ | 93-144 (p/h) |
| United Kingdom (£) | 53,750-73,750 | 73,750-85,750+ | 606-855 (p/d) |
| Germany (€) | 52,250-61,000 | 61,000-93,000+ | 518-777 (p/d) |
Junior pay band
| United States ($) | 97,000 - 135,000 |
| United Kingdom (£) | 53,750 - 73,750 |
| Germany (€) | 52,250 - 61,000 |
Senior pay band
| United States ($) | 135,000 - 154,500 + |
| United Kingdom (£) | 73,750 - 85,750 + |
| Germany (€) | 61,000 - 93,000 + |
Contract rate
| United States ($) | 93 - 144 (p/h) |
| United Kingdom (£) | 606 - 855 (p/d) |
| Germany (€) | 518 - 777 (p/d) |
of Business Analysts are satisfied with their salary, down from 66% in our last survey
Permanent Business Analysts work an average of 40 hours per week
Freelance Business Analysts work an average of 39 hours per week
What factors impact your earning potential as a Business Analyst?
| Important | Neutral | Unimportant | |
|---|---|---|---|
| Years of technical experience with Salesforce | 92% | 7% | 2% |
| Exposure to large projects | 92% | 5% | 3% |
| Years of experience in IT | 85% | 10% | 5% |
| Becoming a Salesforce product specialist (e.g. working with Salesforce Industries [Vlocity], CPQ, FSL, Sales and Service Cloud) | 81% | 15% | 3% |
| Salesforce certifications | 79% | 19% | 2% |
| Specific vertical industry experience | 78% | 17% | 5% |
| Colleg/University degree(s) | 63% | 17% | 20% |
| Years of experience working for a partner organization | 62% | 24% | 14% |
| Years of experience working for an end user | 54% | 35% | 11% |
Years of technical experience with Salesforce
| Important | Neutral | Unimportant |
|---|---|---|
| 92% | 7% | 2% |
Exposure to large projects
| Important | Neutral | Unimportant |
|---|---|---|
| 92% | 5% | 3% |
Years of experience in IT
| Important | Neutral | Unimportant |
|---|---|---|
| 85% | 10% | 5% |
Becoming a Salesforce product specialist (e.g. working with Salesforce Industries [Vlocity], CPQ, FSL, Sales and Service Cloud)
| Satisfied | Neutral | Dissatisfied |
|---|---|---|
| 81% | 15% | 3% |
Salesforce certifications
| Important | Neutral | Unimportant |
|---|---|---|
| 79% | 19% | 2% |
Specific vertical industry experience
| Important | Neutral | Unimportant |
|---|---|---|
| 78% | 17% | 5% |
College/University degree(s)
| Important | Neutral | Unimportant |
|---|---|---|
| 63% | 17% | 20% |
Years of experience working for a partner organization
| Important | Neutral | Unimportant |
|---|---|---|
| 62% | 24% | 14% |
Years of experience working for an end user
| Important | Neutral | Unimportant |
|---|---|---|
| 54% | 35% | 11% |
What steps should you take to become a Business Analyst?
Education
In terms of what you might need, 83% of Salesforce Business Analysts hold at least a Bachelor's degree. However, only 42% consider a degree is needed to work with Salesforce, while 63% consider a degree to be an important factor in increasing earning potential.
Certification
Salesforce certifications are a great way to learn about other areas of the platform, as well as helping to verify your existing skill set to potential employers. When it comes to Business Analysts, 92% are certified, while 83% believe that having a certification makes you a more valuable candidate.
What Salesforce certifications do Business Analysts hold?
Roles that can lead on to becoming a Business Analyst
- Data Analyst
- Data Scientist
- Business Systems Analyst
What skills and experience should a Business Analyst have?
- In-depth knowledge of Salesforce optimization and customization
- Experience in building and maintaining Salesforce apps
- Ability to design and documentation of architecture, processes and workflows
- Ability to analyze data
- Extensive reporting capabilities
- Ability to communicate with internal and external stakeholders
- Extensive understanding of both business and technical elements of a project
- Deep understanding of Salesforce security
- Knowledge of UAT methods and best practices
- Strong requirement gathering and project management skills
What is the difference between an Administrator and a Business Analyst?
While there’s often some crossover between Salesforce Administrator and Business Analyst roles, they’re actually two very distinct jobs with unique goals and responsibilities. If you’re wondering which role might be right for you, or what kind of Salesforce professional you need on your team, here’s the key difference.
A Salesforce Administrator’s role is to manage, optimize and customize the platform to ensure top performance and alignment with business needs. It’s an ongoing, operational role that aims to help users get the most out of the platform.
A Business Analyst helps organizations decide what kind of optimizations and customizations to implement to achieve the results they want. Business Analysts usually work on a project-based basis, helping clients to overcome business challenges using Salesforce technology.
Essentially, Business Analysts act as a bridge between the Salesforce customer and the partner that’s implementing or upgrading their Salesforce instance. The BA finds out what the business wants to accomplish with Salesforce and translates those requirements into functionality using their knowledge of Salesforce capabilities.
What are the opportunities for progression as a Business Analyst?
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Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
