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    Ref: 050422

    Support Analyst (m/w/d)

    Germany, Niedersachsen, Wolfsburg

    • Negotiable
    • Business Analysts Role
    • Skills: Support Analyst
    • Seniority: Mid-level

    Job description



    +49 (0) 2216 503 3919 | Anna Kesting | a.kesting@frankgroup.com
    5th floor, Friesenplatz 4, Köln, 50672, Germany

    www.frankgroup.com


    Support Analyst in Vollzeit (m/w/d) Standort: Wolfsburg

    In der Rolle des Technology Analyst agierst du primärer als Entwickler von Anwendungen. Du führst schließlich eine Anforderungsanalyse durch, definierst die zu entwickelnden Aktivitäten und Module und leitest die Ausführung, um hervorragende Ergebnisse zu garantieren. Du hast die Möglichkeit, mit einigen der besten Talente der Branche zusammenzuarbeiten, um innovative, qualitativ hochwertige und fehlerfreie Lösungen zu entwickeln, die die Geschäftsanforderungen unserer Kunden erfüllen. Du wirst Teil einer Lernkultur sein, in der Teamarbeit und Zusammenarbeit gefördert werden, Exzellenz belohnt und Vielfalt respektiert und geschätzt wird.

    Du solltest folgende Skills mitbringen:
    • Eine abgeschlossenes Studium im Bereich IT
    • Mehr als 3 Jahre Erfahrung in Anwendungsunterstützung und Wartung
    • 2 Jahre Erfahrung in Anwendungsunterstützung und Wartung für Cloud-basierte Systeme
    • 2 Jahre Entwicklungserfahrung in AWS Cloud
    • Leidenschaft für das Erlernen neuer Cloud-basierter Technologien
    • Fortgeschrittene Erfahrung in der Arbeit mit S3, IAM (Identity and Access Management), ETL Tools -GLUE)
    • Erfahrung mit application support in der L2- und L3
    • Fortgeschrittene Programmiererfahrung in Java (JEE) und SQL
    • Erfahrung in der Arbeit in einer DevOps-Umgebung und sehr gute Kenntnisse der CI/CD-Pipeline
    • Erfahrung im Umgang mit Ticket-Tools nach ITIL-Prozessen, Confluence und Jira
    • Arbeitserfahrung mit OpenShift, Bamboo, Kibana, Kubernetes, Grafana
    • Erfahrung in der Arbeit an agilen Projekten bei der Bereitstellung von SL-basiertem Service und in der DevOps- Umgebung und sehr gute Kenntnisse der CI/CD Pipeline
    • Eigenmotivation und lösungsorientiertes Arbeiten
    • Fließend Englischkenntnisse und Deutschkenntnisse ab B1 oder B2 Level


    Das Erwartet dich:
    • Ausführen praktischer Anwendungswartung durch anschließender geringfügiger Erweiterungsaktivitäten
    • Arbeiten mit Argo Workflows und Fehlerbehebung bei Fehlern in Cloud basierten Anwendungen
    • Lösung von Ereignissen und erfüllen von Serviceanfragen gemäß Service Level Agreements
    • Durchführung von Uraschenanalyse für komplexe und wiederkehrende Ereignisse
    • Enge Zusammenarbeit mit Entwicklungsteams in einem DevOps Bereitstellungsmodell
    • Bereitstellung neuer Softwareversionen
    • Regelmäßige Aktualisierung technischer Dokumente in Confluence
    • Kontinuierliche Serviceverbesserung


    Neben der fachlichen Qualifikation der Kandidaten liegt das Unternehmen einen großen Wert auf dein Persönlichkeitsprofil
    • Hohe analytische Fähigkeiten
    • Ein hohes Maß an Eigeninitiative und Flexibilität
    • Hohe Kundenorientierung und Qualitätsbewusstsein
    • Ausgezeichnete mündliche und schriftliche Kommunikationsfähigkeiten




    Sollten dich diese Punkte ansprechen, freue ich mich auf deine Bewerbung.

    Sende deine Bewerbung gerne an
    a.kesting@frankgroup.com oder wenn du Fragen hast, melde dich gerne unter folgender Telefonnummer 0221-65033919.

    Die Frank Recruitment Group ist einer der globalen Marktführer in der Vermittlung von IT-Spezialisten. Seit 2006 vermitteln wir qualifizierte Fachkräfte für Jobs und Projekte an Unternehmen aller Art und Größe. Vom Start-Up, das einen Entwickler braucht, bis hin zu internationalen Unternehmen, die ein komplettes Team an einem neuen Standort aufbauen - wir sind der passende Ansprechpartner.

    Wir sind Teil der Tenth Revolution Group und verbunden mit dem Unternehmen TPG Growth, zu dem Marken wie Uber, Airbnb, Survey Monkey und Spotify gehören.





    Impressum - https://www.frankgroup.com/de/impressum/

    Ref: a0M1i00000JWCxhEAH89

    Head of Adobe

    Italy

    • 80000 to 90000 GBP
    • Other Positions Role
    • Skills: ADOBE
    • Seniority: Senior

    Job description



    Profilo in grado di guidare e assumere la responsabilità della crescita e dei risultati di una business unit di > 20 FTE che operano su progetti nei mercati della PA, Servizi e Turismo.

    Il candidato ideale:

    Possiede un'esperienza nel settore IT con un focus in ambito canali digitali sulla tecnologia Adobe AEM

    Sa Gestire un team di più di 20 FTE, diretti ed indiretti, curandone la crescita professionale, la formazione e la motivazione

    Gestire la relazione con i clienti, che operano in diversi mercati, in un'ottica sia di sviluppo commerciale che di qualità dell'esecuzione progettuale, attraverso il coordinamento anche di terze parti

    E' in grado di supportare i team commerciali nelle attività di pre sales, vendita e gestione di gare ed offerte complesse

    Competenze richieste

    Comprovata esperienza in attività di consulenza tecnologica e progettazione di servizi specializzati relativi a:

    Soluzioni CMS e customer experience con una visione omnicanale

    Progettazione di modelli architetturali omnicanale

    Progettazione ed implementazione di soluzioni di Portali Web basate su tecnologia Adobe AEM (mandataria)

    Certificazione Adobe Multisolutions (AEM, Target, Campaign, Analytics, Magento, Adobe Sign, Forms, Audience-Manager) (preferibile, ma non mandataria)

    Comprovata esperienza di:

    Capacità di valutazione requisiti di business, identificazione della migliore soluzione e conseguente predisposizione delle offerte economiche

    Gestione pre-vendita e leadership nella difesa della soluzione ed offerta nei confronti del cliente finale

    Realizzazione di piani di staffing e recruiting, interagendo anche con fornitori esterni o sviluppo della leadership e di modelli organizzativi interni alla propria area

    Capacità di coinvolgimento di talenti altamente specializzati

    Capacità gestionali in ambienti complessi, delivery assurance e risk management

    Elevata padronanza dell'inglese. Preferibile, ma non mandatario, conoscenza dello spagnolo

    Si richiedono inoltre:

    Motivazione a lavorare per obiettivi e risultati

    Lavoro di squadra e capacità multitasking

    Empatia, capacità di interlocuzione e relazione, iniziativa, influenza, leadership, autonomia, impulso e creatività commerciale, comunicazione persuasiva

    Intelligenza emotiva e resilienza

    Flessibilità e adattabilità al cambiamento





    Mason Frank International is the leading global provider of high-caliber permanent and freelance Salesforce professionals across all stages of the CRM lifecycle, from discovery to post-implementation. Since 2010 we've established an exceptional reputation for connecting top Salesforce professionals with excellent opportunities in the market.

    Ref: 2022_04_07

    LEAD CONSULTANT SALESFORCE MARKETING CLOUD

    Germany

    • 80000 to 130000 EUR
    • Marketing Automation Role
    • Skills: Salesforce.com, Salesforce, Salesforce Marketing Cloud, Salesforce Sales Cloud, Marketing Automation, Marketing, AMPscript, CRM, SQL, Marketing Manager, html, APEX, Consulting, Consultant, Datorama, DMP, CDP, Pardot, Marketing Cloud, Beratung
    • Seniority: Mid-level

    Job description



    Lead Consultant Salesforce Marketing Cloud (m/w/d) - deutschlandweit

    Als data-driven Full-Service-Agentur mit Fokus auf Customer Experience Transformation arbeitet der Kunde mit den Top-500-Unternehmen aus der gesamten DACH-Region und Osteuropa zusammen.

    Mein Kunde bedient mehr als 66.000 Digital-Fans in 146 Ländern unter einem Dachsucht und sucht einen Lead Consultant Salesforce Marketing Cloud. Dabei werden Sie fachlich und persönlich stets weitergebildet, insbesondere in der Salesforce Marketing Cloud.

    Stellenbeschreibung

    • Du bist verantwortlich für die technische Ausgestaltung unserer Kundenprojekte - dein Fokus liegt dabei in der Beratung für die Salesforce Marketing Produkte. Insbesondere Marketing Cloud und deren verschiedene Studios.
    • Du berätst Kunden, unterstützt bei der Projektakquise in Pitches und stehst dem cross-funktionalen Team aus Kreation, Frontend, Backend etc. mit Rat und Tat zur Seite
    • Du leitest Projektteams und setzt Standards und prägst Best Practices
    • Du hast Spaß daran deine Ideen vor Kunden zu präsentieren - Gegenüber Enterprise Architekten und CIO's, auch auf Englisch
    • Mit deiner Arbeit setzt du Standards und prägst die Salesforce Practice und zusammen mit dem Practice Manager treibst du Themen voran
    • Du freust dich auf Reisen zu unseren Office Locations sowie zu deinen Kunden, um ggf. bei Workshops vor Ort zu unterstützen

    Qualifikationen

    • mind. 5 Jahre Erfahrung in der Beratung und Delivery von Salesforce Marketing Cloud.
    • Erfahrungen mit weiteren Marketing Tools von Salesforce (Datorama, DMP, CDP, ...)
    • Erfahrung in der Entwicklung und Bereitstellung von komplexen multi-cloud Salesforce-Projekten
    • Erprobte Kenntnisse im Auf-, Ausbau und in der Pflege langfristiger Kundenbeziehungen
    • Verhandlungssicheres Deutsch und Englisch in Wort und Schrift

    Benefits

    • Homeoffice, Work Anywhere und flexible (Jahrees-) Arbeitszeiten
    • Hamburg, Frankfurt, München
    • Bis 130.000 € Jahresgehalt
    • Weiterbildung


    Sie sehen sich in dieser Rolle? Sie bringen die notwendige Fokussierung mit und möchten Ihre Karriere entwickeln? Dann freue ich, Martin Hildebrandt, mich auf ihre aussagekräftige Bewerbung: m.hildebrandt@masonfrank.com



    Ihre Vorteile mit Mason Frank zu arbeiten:

    Mason Frank International ist die weltweit führende Personalberatung, welche sich auf die Vermittlung von Fach- und Führungskräften in den Bereichen Salesforce, Salesforce.com, SFDC und weitere Cloud-Technologien spezialisiert hat.


    Wir verfügen über das größte Stellenangebot in unserem Spezialgebiet und haben uns schnell zum Marktführer der Salesforce Personalrekrutierung entwickelt.


    Täglich bieten wir weit über 1000 offene Jobs im Bereich Salesforce und Cloud-Marketing.



    Wir sichern dir Diskretion, Integrität und persönliche Betreuung, Fachwissen, Kundenbeziehungen und Professionalität!

    www.masonfrank.com

    Impressum - https://www.frankgroup.com/de/impressum/

    Ref: 03022022

    Field Service Lightning Consultant-Salesforce-$140k+

    USA, Colorado, Denver

    • Negotiable
    • Consultants Role
    • Seniority: Senior

    Job description



    Salesforce FSL Consultant- Fully Remote- $140k+

    Job Description

    My client seeks a Salesforce Field Service Lightning Consultant to join their team. This rapidly growing business and technology consulting company is a top Salesforce Partner where you get to work on enterprise-level projects (that are never under scoped). They are looking for a professional with strong verbal and written communication to interact with Executives, Sponsors, Managers, TA's, and Developers. As an FSL Consultant, you will work in an Enterprise Software Application environment and deal with C-level clients about solution requirements. This company seeks a disciplined, independent professional who can also be a strong team player. In this role, you will join proactive, talented and curious people that are hungry to find solutions for Salesforce FSL implementations.

    Roles & Responsibilities
    • Gather and translate business requirements to functional design, use cases, and business process flows
    • Work on Agile end-to-end implementations
    • Give demos, facilitate JAD, and assist working sessions with Product Owners and Business teams
    • Test the application and confirm test cases for testing team
    • Capable of handling multiple priorities while working in team environment
    • Create and edit functional design specifications from interpreting user needs
    • Manage/prioritize requirements with clients and internal Solution Architects


    Requirements
    • 3+ years of IT Business Analyst experience
    • Hands on experience with Salesforce Field Service to crease business solutions for clients
    • Previous configuration of Field Service Lightning
    • Experience with Agile/Scrum Methodology
    • Lead UAT preparation and execution
    • Has created mock-ups, wireframes, and prototypes
    • Lead meetings for businesses requirement gathering or design discussions
    • Strong communication skills


    Why apply?
    • Company focuses on employee's work-life balance
    • Competitive compensation packages


    Interested in learning more? … or looking for additional opportunities? To expedite your application, email your resume and contact information to
    l.castle@masonfrank.com



    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & ISVs throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are. I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role of for information on the Salesforce.com market and some of the opportunities that are available I can be contacted on +1 (303)-558-4344 or l.castle@masonfrank.com.

    Ref: 2221

    Lead Salesforce Technical Architect

    Denmark, Copenhagen Municipality, Copenhagen

    • 60000 to 70000 DKK
    • Architects Role
    • Skills: Salesforce Health and Sales Cloud
    • Seniority: Senior

    Job description



    Lead Salesforce Technical Architect



    The company:

    The company is a globally recognised consultancy firm who specialise in providing digital transformation solutions. They're globally recognised for their highly skilled consultancy teams, their internal development programs and their emphasis on a quality work environment. They boast an emphasis on work-life balance, employee inclusivity and a long standing partnership with Salesforce directly. In terms of the practices status, their Salesforce consultants have amassed a variety of Salesforce awards since their partnership began decades ago, which means you will be surrounded by the best in the market.

    Requirements:
    • Full hands on Salesforce technical competencies, including Apex, LWC, Aura
    • Full delcarative knowledge of Salesforce Sales and Health Cloud
    • Proven track record of leading large scale projects as a technical lead or architect
    • Ability to coordinate large, cross functional teams on end-to-end projects
    • Clear and concise written and verbal English communication skills, Danish is a plus


    Daily tasks:
    • Take lead on a large scale, global Salesforce implementation project. The project is a greenfield project taking place across 29 markets to over 3500 users. The team is made up of over 70 highly skilled consultants, on both the client and the consultancy side.
    • Be the key point of contact between the both the client and the end users technical teams.
    • Be the driving force behind this large scale Health and Sales Cloud implementation.
    • Ensure Salesforce best practice is implemented across the project.


    What they will offer you:
    • An inclusive and open work environment where your voice is not only heard but championed.
    • A lucrative salary package, including paid certifications and bonuses awarded per certification you complete.
    • Fully paid overtime is offered, with no requirements if you decide otherwise.
    • A emphasis on work-life balance with all personal situations taken on a case by case basis.
    • Personal and professional growth/support.
    • Opportunity to work on enterprise level end-to-end green field projects.


    Please reach out to Luqman for more information:

    Contact details:
    📞 +45 88 74 11 43
    📧 L.mohammed-brown@masonfrank.com

    🐱‍👤Linkedin: https://www.linkedin.com/in/luqman-mohammed-brown-abb4aa201/

    Ref: SFSC 4/6/22

    Salesforce Sr. Consultant

    USA, Michigan, Detroit

    • 130000 to 150000 USD
    • Consultants Role
    • Seniority: Senior

    Job description



    Salesforce Sr. Consultant

    Salesforce Sr. Consultant - Mid-West/Remote - 130k - 150k

    An impressive consultancy who are going through a period of growth are recruiting for a Salesforce Platform Consultant to work from their offices in Mid-West remotely .



    The Company

    Averaging a growth of 40% per year, this consultancy is actively recruiting for Sr. Salesforce implementation Consultants who can join their impressive team of experts. Overseeing complex and extensive End-to-End implementation projects of Salesforce.com in the USA and with the latest technology, such as Experience Cloud, Omni-Channel, Financial Services, and Managed Packages. You will be given the opportunity to develop your skills and keep up-to-date in cloud technology, Salesforce.com configuration, and Architecture. This company is working with several well-known clients and are growing their market position by acquiring new business as their reputation in the market is growing.

    This role is an opportunity to join a company that offers unrestricted opportunity and financial backing from significant investors.



    The Role

    You will work with a team of Consultants, Architects, and Developers on 3-6 month projects. As a Sr. Consultant, you will help lead projects from requirements gathering to Go-Live. Part of the job includes working directly with clients to ensure implementation of best practices, and mentoring/coaching Jr. Consultants throughout implementation.

    Your responsibilities will include:

    Leading discovery calls with the client, gathering project requirements, and architecting solutions.

    Oversee ongoing communications with clients, review timelines, the scope of the project, budgets, and updates.

    Guiding and mentoring junior talent throughout the project duration.

    Facilitating group cohesion, knowledge sharing, customer success, and accurate project delivery.

    Assisting end-users through testing, enhancement, and further declarative development



    You

    To be a good fit for this role you should have the following experience:

    Client-facing experience, multiple end-to-end Salesforce.com implementations, various Salesforce Certifications, comfortable configuring Salesforce.com building flows and workflows, exposure to various Clouds, and working alongside multiple team members.

    Ref: 2223

    Salesforce Marketing Cloud Consultant

    Denmark, Aarhus Municipality, Aarhus

    • 50000 to 55000 DKK
    • Consultants Role
    • Seniority: Mid-level

    Job description



    Salesforce Marketing Cloud Consultant



    My client is a creative digital agency built on good relationships, who deliver exceptional communication solutions using innovative marketing technologies. They are looking to to hire a CRM Consultant to work closely with their clients. The client are a small, family oriented digital agency that work in a open environment. They have an emphasis on personality and don't restrict employees to specific roles but value input and autonomy. Your role can be very much so defined by yourself. They have a strong focus on development and growth and work in a overall organisation that They work with a variety of high profile clients and well known house hold names in Denmark on marketing projects you will be apart of.

    Role & Responsibilities
    • Participate in requirement gathering sessions with key stakeholders
    • Experience working closely with technical architects in designing innovative solutions
    • Experienced in implementing Salesforce Solutions


    Skills & Qualifications
    • Experience with Salesforce Marketing Cloud, or implementing other core modules
    • Experience in designing salesforce solutions
    • Salesforce Certifications are a bonus
    • English Speaking


    Benefits
    • Competitive salary
    • Work life perks such as phone, computer, health care
    • Strong employee development and focus including socials
    • Work life balance and hybrid working option
    • Fast track development and a autonomous working environment


    If you have any questions about the role, or other roles I have in the Salesforce space please reach out for a confidential chat. Call Luqman at:

    Contact details:
    📞 +45 88 74 11 43
    📧 L.mohammed-brown@masonfrank.com

    Salesforce Jobs

    Looking for your dream Salesforce job? Look no further than Mason Frank! We specialize in finding fantastic jobs for amazing Salesforce professionals. We're dedicated solely to Salesforce and have unrivaled relationships at every level of the ecosystem, which means employers come to us first with the latest Salesforce roles.