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For Permanent and Contract in Canada

    Ref: AF32320

    Salesforce Marketing Cloud Consultant - US/Canada

    Canada, Ontario, Toronto

    • 120000 to 121000 USD
    • Consultants Role
    • Seniority: Mid-level

    Job description



    We are seeking experienced technology professionals to lead Salesforce.com and Marketing Cloud implementation projects with nonprofit organizations and higher education institutions. Successful candidates will be highly experienced in deploying Salesforce solutions, marketing solutions, and ideally have nonprofit or higher ed industry experience.

    To be successful on client projects, Marketing Cloud Consultants will have strong Salesforce and Marketing Cloud configuration knowledge, as well as strong consulting skills, such as project and time management and collaboration. Because most of the work of the Marketing Cloud Consultant is client-facing, communication skills and a genuine interest in helping people is very important. The ability to collaborate with peers and clients while building consensus is also critical for success.

    Location: Virtual: Home-based office in the US or Canada

    Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

    Travel: Maximum 10%

    Qualifications and Education Requirements
    • Salesforce Marketing CloudAdministrator certification or Marketing Cloud Developer certification (Marketing Cloud
    • Consultant certification preferred)
    • Strong Salesforce configuration knowledge and Marketing Cloud configuration knowledge​
    • Experience working with nonprofits and/or higher education institutions​
    • Strong consulting skills, including project and time management, communication, and collaboration​​
    • Experience consulting on Salesforce implementations (1-2 years of experience preferred; agile methodology experience preferred)
    • Demonstrated ability to configure Salesforce and Marketing Cloud according to best practices​
    • Proven track record of continuously improving organizations
    • Bachelor's degree in a related field or equivalent education/experience required


    Key Skills
    • Strong project management skills
    • Strong time management skills
    • Strong written and verbal communication skills
    • Intellectual curiosity
    • Passion for continuous learning​
    • Presentation skills
    • Teamwork/collaboration


    Main Responsibilities
    • Lead and participate in Marketing Cloud implementation projects
    • Maintain up-to-date, accurate knowledge of Marketing Cloud (with Pardot as a plus)
    • Familiarity with NPSP and EDA​
    • Assesses client business requirements to design architecturally-sound solutions​
    • Builds, tests, and deploys marketing solutions to meet client requirements
    • Deliver on project assignments on time and within budget
    • Shows a commitment to customer satisfaction


    Benefits
    • PTO + sick days!
    • Clear career progression
    • Work life balance

    Ref: AF32320

    Salesforce HealthConnect Manager - Remote - Anywhere in Canada

    Canada, Ontario, Toronto

    • 14000 to 15000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    As part of the Health Connect team, you will work with our clients, the Health Connect product team, and our leadership team. Through your client-facing efforts, you will have the opportunity to work directly with client and implementation team leadership to identify opportunities for digital health solutions, define project roadmaps, and provide your product and industry insights. You will work closely with the Health Connect product team to liaise potential product enhancements based on your implementation observations and client feedback.

    As a Manager, Health Connect you'll work within an engagement team and be responsible for leading a team and working with clients to identify business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.
    • Lead proposal development and work with our sales strategy teams to win in the market
    • Coach junior members of the team on best practices and how to grow their career at Deloitte
    • Serve as a subject matter expert to our client's business needs and propose/implement technology solutions
    • Identify efficiencies and innovative approaches
    • Maintain responsibility for completion and accuracy of work products
    • Develop your skills through training courses, mentoring, and daily interaction with clients

    About the team



    As a Health Connect Implementation Consultant, you will be aligned with our product. You will work with the Health Connect solution, a Digital Health solution built on Salesforce and AWS. The Health Connect solution has sub-offering for Cancer Screening, Telehealth, Homecare and COVID-19 Recovery, and is designed to enable rapid deployment and scaling for our customers. You will support the visioning, design, and implementation of Digital Health products built on the Health Connect platform in collaboration with clients and Deloitte Consulting teams bringing industry and implementation expertise. Internally, you will work with our product teams to identify high priority use cases and features to help shape the product requirements and roadmap.

    Enough about us, let's talk about you



    As a Manager focusing on Health Connect, you have:
    • 6 plus years of experience implementing Salesforce.com functionality and act as a knowledgeable liaison with business stakeholders.
    • Experience in selling Salesforce.com implementations
    • Strong technical knowledge and Integration experience
    • Experience leading / managing a team on full life cycle enterprise implementations
    • Experience working with customers to understand Business Requirements and Business Processes Analysis. Document detailed business, functional & technical requirements.
    • Worked closely with business stakeholders, business analysts, implementation partners and integration/development, and quality assurance teams.
    • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
    • Bachelor's degree in computer science, information systems, business or other technology-related field or equivalent number of years of experience.


    Additional Qualifications Considered an Asset
    • Previous Consulting and/or Healthcare experience
    • Bilingual in French and English
    • Experience with AWS
    • Salesforce certifications
    • Experience with the following Salesforce modules or Apps: Salesforce Service Cloud, Communities, Health Cloud.
    • 6+ full life cycle Salesforce implementations
    • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
    • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

    Ref: AF32320

    Sr Salesforce Project Manager - Canada - 160,000 CAD

    Canada, Ontario, Toronto

    • 159000 to 1591000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    This is company is a leading global information technology, consulting, and business process services company. Our Salesforce experts combine experience design, industry solutions, multi-cloud cross-platform engagements, legacy modernization, and digital integration to help our clients simplify their transformation roadmap, accelerate their transition to the new, and enable them to create what matters.

    *****Must be able to travel up to 40%


    Brief Summary of Role:

    Senior Project Managers will manage one or more projects for our customers providing day-to-day leadership to analyze their requirements, develop designs, and implement cloud-based solutions based on Salesforce and Force.com platform.

    Responsibilities
    • Be enthusiastic, professional, and confident while maintaining a focus on customer success
    • Owns the entire project lifecycle from initiation through closure
    • Proactively monitors and manages project financials, scope, and schedule to ensure project stays on track for all assigned client projects.
    • Demonstrates leadership during the implementation of high-quality cloud solutions at a detailed level.
    • Acts as the primary day-to-day point of contact for the client as well as for all operational aspects of the project. Objectively focused on building strong customer relationships.
    • Communicates effectively with clients, including c-level, to identify needs and evaluate alternative business solutions.
    • Facilitates or co-leads with the customer project manager regular status meetings ensuring alignment with the project team, sponsors, and all stakeholders.
    • Provides mentoring, guidance and general care and feeding to project team members, including offshore team members and other Project Managers.
    • Achieves published company utilization targets.
    • Contributes domain expertise (in addition to project management) in multiple areas such as business analysis, vertical or horizontal domain expertise, Agile development practices, Salesforce cloud offerings, Google apps, Workday or PSE.
    • Facilitates client strategy workshops and requirements sessions and helps lead the development / refinement of client business and IT strategies. Assesses architectural approaches and develops high level designs for the implementation of those strategies.


    Education and Required Experience (Requirements):
    • B.S. degree in Computer Science, Software Engineering, MIS or equivalent, or equivalent combination of education and experience.
    • Brings 8+ years project and 5+ years project management experience with packaged software or custom development implementations
    • Experience leading Salesforce.com projects or other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, RightNow, etc.)
    • Salesforce CPQ experience is required.
    • Experience in professional services/consulting organization
    • Experience working with global development teams preferred

    Ref: mjbmfi102121

    Salesforce Platform Manager

    Canada, Ontario, Toronto

    • 145000 to 160000 GBP
    • Other Positions Role
    • Skills: Salesforce, saesforce.com, sfdc, platform manager, technical manager, IT manager
    • Seniority: Mid-level

    Job description



    Job Description

    Within RevOps, as a Manager, Salesforce Platform, you will be leading the Workflow & Tools team to devise and implement Salesforce solutions that promote workflow efficiency, revenue growth and a first-class customer-centric experience. Through its ownership of the Salesforce platform and other integrated tools, the Workflow & Tools team enables scalability for our commercial organization and allows our internal teams to be effective and productive. Through successful Salesforce implementation, the team improves visibility of performance and operational KPIs to ultimately enhance our customer-first culture.


    Role & Responsibilities
    • Lead a team of Salesforce Administrators and Salesforce Developers to build and implement Salesforce solutions in an Agile sprint-based manner
    • Develop and execute strategic recommendations in lock step with commercial leadership to empower success of users in Salesforce.
    • Assist the Salesforce team, where necessary, to build and implement Salesforce solutions including creation and management of fields, objects, validation rules, Lightning page layouts and process automation tools like Process Builder & Flow.



    Skills & Qualifications
    • 3-5 years of Salesforce implementation and administration experience including 1-2 years of experience leading a team of developers and administrators.
    • Project management skills that enable you to gather requirements, prioritize, execute, and manage stakeholders
    • Strong aptitude in Excel and data visualization/BI software (such as DOMO, Looker)




    Benefits
    • We have flexible hours, and we don't have a dress code
    • Paid vacation, 12 incidental sick days per year, and 5% RRSP matching
    • 100% company paid comprehensive medical, dental and paramedical plan
    • Flexible health spending account
    • Generous and flexible annual wellness subsidy for gym memberships and classes

    Ref: AF32320

    Sr. Salesforce Project Manager - US/Canada - 175,000 USD

    Canada, Ontario, Toronto

    • 175000 to 176000 USD
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    We are seeking an experienced technology professional who will be a hands-on Salesforce configuration and declarative development specialist to work specifically on projects for our Nonprofit or Higher Education clients. This person should be an expert with Salesforce configurations and/or declarative development and have some experience in consulting or with working directly with Nonprofit or Higher Education organizations. They should have a demonstrated ability to configure Salesforce according to best practices.

    Location: Virtual: Home-based office in the US or Canada

    Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

    Travel: Maximum 20%

    Qualifications and Education Requirements
    • A minimum of 3 Salesforce certifications including the Salesforce.com administrator certification and at least one consulting certification (certifications in multiple Clouds preferred)
    • Strong Salesforce configuration knowledge​
    • Experience implementing Salesforce
    • Understanding of common business processes for nonprofits (major gift processing, moves management, and volunteer hour tracking) or higher education institutions (executive education program management, student retention, recruitment and admissions, and advancement)
    • Experience consulting on Salesforce implementations (3+ years of experience preferred; agile methodology experience preferred)
    • Strong consulting skills, including project and time management, communication, and teamwork/collaboration
    • Demonstrated success in designing and configuring complex solutions
    • Proven track record of continuously improving organizations
    • Bachelor's degree in a related field or equivalent education/experience required


    Key Skills
    • Strong time management skills
    • Strong written and verbal communication skills
    • Intellectual curiosity
    • Passion for continuous learning​
    • Presentation skills


    Main Responsibilities
    • Maintain up-to-date, accurate knowledge of NPSP and/or EDA
    • Build, test, and deploy declarative and/or technical solutions to meet client requirements
    • Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants
    • Implement solutions in multiple Clouds and conduct proactive QA on team's solutions
    • Serve as an expert in methodology and business process
    • Provide feedback to leadership on how the company can improve
    • Show a commitment to customer satisfaction
    • Deliver on project assignments on time and within budget


    Benefits
    • PTO + sick days!
    • Clear career progression
    • Work life balance




    Ref: PM93021

    Salesforce Project Manager - 120k - Remote - Full Benefits

    Canada, Alberta, Calgary

    • 120000 to 121000 USD
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Project Manager - 120k - Fully Remote - Full Benefits

    Mason Frank is looking for an experienced Salesforce Project Manager to manage teams of developers and consultants while providing support in Salesforce implementations for one of our fastest-growing clients! If you want to be a go-getter at an international company while working in a fully remote environment in a team of like-minded individuals, this could be a great fit for you!

    What you'll do:
    • Oversee Salesforce implementation projects
    • Guide a variety of end-to-end Salesforce clouds at different levels of complexity
    • Ensure project success, on-time delivery, and on-target budget
    • Support the delivery team with your Salesforce background


    What you'll bring:
    • 3+ years of Salesforce experience at a Salesforce Partner, Consultancy or ISV (recommended)
    • A background in project management in the Salesforce ecosystem (recommended)
    • PMP and Salesforce certification (preferred)
    • Client facing and team management skills


    What you'll get:
    • Fully remote work lifestyle
    • Full benefits package
    • A team dedicated to client success
    • Stock options and equity opportunity


    If you want to join a team of Salesforce professionals and work on a variety of projects with a wide array of clients, this could be the job for you! If you're interested in the opportunity, reach out to me directly via my email: g.serrani@masonfrank.com



    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency.

    We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.



    Ref: a0M1i00000JVfaOEAT

    Client Success Specialist - Salesforce - Remote - $60k

    Canada, Alberta, Calgary

    • 60000 to 80000 USD
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Hi All, I'm currently recruiting for a go-getter Client Success Specialist! If you're newer to the Salesforce ecosystem and looking to get into a client-facing role, this could be a great opportunity for you to expand your skills!

    One of the fastest-growing Salesforce Consultancies in North America is looking to bring on a talented salesperson with entry-level Salesforce experience to take charge of client success and retention. If you enjoy building long-term relationships with business partners and ensuring the growth and success of your team, this is a great opportunity to pursue your goals.

    The Client Success Specialist is responsible for:
    • Building long term relationships with clients to understand their needs
    • Manage the client relationship and their expectations to ensure continued growth with the customer
    • Engage clients to make sure they understand the Salesforce platform and products provided by your company
    • Provide ongoing support for your client through your understanding of the products


    Recommended Skills:
    • 1 year of experience in Salesforce Administration and/or Certification
    • Experience in a sales or client/customer success role
    • Experience in customer retention and engagement


    Perks of the role:
    • Fully-Remote work
    • Incentive bonus structure based on performance
    • Work alongside a growing team of dedicated Salesforce professionals
    • Long term growth opportunities in the Salesforce ecosystem


    If you want to join a team of Salesforce professionals and work on a variety of projects with a wide array of clients, this could be the job for you! If you're interested in the opportunity, reach out to me directly via my email: g.serrani@masonfrank.com



    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency.

    We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    Ref: a0M1i00000JVtPIEA1

    Salesforce Platform Manager - REMOTE - $90-110K CAD

    Canada, Ontario, Toronto

    • 90000 to 110000 GBP
    • System Administrators Role
    • Skills: Salesforce Administrator
    • Seniority: Senior

    Job description





    Responsibilities:
    * Salesforce Administrator
    * Collaborate with various departments such as marketing, sales, finance, support and legal to admin their Salesforce ecosystem
    * Establish, maintain, and manage a network of Salesforce consultants, independent contractors, developers, or interns
    * Develop and define project roadmaps and produce technical documentation
    * Subject matter expert for debugging, trouble shooting and applying best practice methodology
    * Maintain user maintenance, to set up new users, role hierarchy, and permissions
    * Oversee workflow rules
    * Manage organization wide defaults
    * General database system administration including day-to-day data entry guidelines, configuration, data loads, training, and support
    * Manage and execute platform customizations (page layouts, fields, objects, etc)
    * Create reports and dashboards
    * Maintain high standards of security and data management
    * Train new users on using our Salesforce tools
    * Collate requirements for new processes with stakeholders



    Qualifications, Knowledge, Skills, and Abilities:
    * Salesforce Administrator Certificate
    * Minimum of 5 years experience in a Salesforce Admin, Analyst, or CRM Project Manager role
    * Exemplified experience in change management and governance
    * Exemplified experience in the administration and maintenance of Salesforce systems
    * Additional Salesforce certifications (i.e., Advanced Administrator, Platform App Builder, CPQ, etc) is a bonus
    * Exceptional ability to create and maintain Salesforce databases
    * Exemplified experience project managing or developing Salesforce solutions to address large company-wide issues that made processes more efficient
    * A proactive attitude to platform enhancements
    * Excellent relationship-building skills
    * Translating requirements into technical solutions
    * Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. CPQ, Tableau CRM, Pardot, and Social Studio are a plus
    * Strong analytical skills and data-driven thinking
    * Self-motivated, detail-oriented, able to manage multiple projects and meet assigned deadlines and targets - in a fast-paced environment
    * Autonomous and ability to work independently
    * Super energetic, happy, and not afraid of a challenge
    * Be ready to join an exciting international team and support our continued growth