As a FinancialForce (Certinia) Solution Architect, you will work directly with the project team to assist with client advisory, scoping of implementations, and overall engagement advisory for projects. You have an expert-level understanding of Certinia products with a deep focus on PSA Cloud and a solid functional and industry knowledge of Salesforce.
Responsibilities:
* Lead the implementation of solutions in Certinia, providing both oversight and hands-on contributions to the design, development, and integration.
* Provide pre-sales client scoping and develop a statement of work estimations.
* Serve as a trusted advisor to the customer, driving conversations to understand their business processes, prioritize information needs, and translate business requirements into systems solutions.
* Work collaboratively with internal team members to design a solution that will meet the customer's business requirements.
* Map business functional requirements to system/technical requirements.
* Act as liaison between customer and technical team to communicate requirements for solution design, development, testing, and implementation.
* Assist with project management, planning, and coordination of project activities.
* Ensure that the project does not duplicate functionality or diverge from client strategies.
* Create and deliver all solution-related documentation, providing input and solution guidance to the technical lead for custom solutions.
* Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design.
Qualifications
* 5+ years' experience with FinancialForce (Certinia)
* Expert level understanding of Certinia products
* PSA Cloud certified (and/or other Certinia clouds)
* Hands-on experience working on
Salesforce.com implementations.
* Exceptionally collaborative, flexible, and adaptable when working with customers and various teams.
* Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical customers and coworkers.
* Strong organization and interpersonal skills
* Strong analytical skills with the ability to troubleshoot complex systems issues.
* Excellent attention to detail
* Experience working with enterprise clients.