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Salesforce Project Manager Position - Remote

Modernizing human services through technology and trust.

Our client is a public‑sector technology consulting firm that delivers strategy, implementation, and support via their Salesforce‑native platform, enabling human‑services agencies to modernize case management, fiscal workflows, vendor engagement, and compliance.

At the organization you will be leading Salesforce implementation projects that help human-services agencies streamline case management, funding, and compliance processes. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is a remote role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in project management within pubic sector or consulting environments.
• Coordinate cross-functional teams to ensure timely, high-quality implementations.
• Gather requirements, manage timelines, budgets, and stakeholder communication.
• Oversee solution design, testing, and user adoption.
• Strong understanding of project management methodologies (Agile or Waterfall).

If you meet the necessary qualifications and want the opportunity to further expand your Salesforce career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

Salesforce Business Analyst Position - Hybrid

Driving Growth Through Data and Cloud Excellence

Our client is an IT consulting firm specializing in delivering Salesforce-based solutions and data consulting for sectors like financial services, real estate, travel & hospitality

At the organization you will be playing a pivotal role in enhancing the financial services landscape, within Financial Service Cloud. This is an a remote role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in business analysis within technology or consulting environments.
• Proven experience in Salesforce project management, specifically within Financial Services Cloud.
• Strong understanding of Salesforce functionalities and features.
• Provide strategic insights to enhance project workflows and client satisfaction.
• Facilitate training and support to stakeholders for successful tool adoption.

If you meet the necessary qualifications and want the opportunity to further expand your Salesforce career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

Salesforce Product Owner
Main-Tauber-Kreis, DE

Mason Frank International ist ein auf Salesforce spezialisiertes Personalberatungsunternehmen. Für unseren Kunden suchen wir derzeit eine/n Salesforce Product Owner in der Region Main-Tauber-Kreis zur Verstärkung der internen Salesforce-Teams.

Ihre Aufgaben

• Sie sind zentrale Ansprechperson für Geschäftsprozesse und beraten die Fachbereiche in enger Zusammenarbeit.
• Sie erfassen Anforderungen, bewerten und priorisieren diese im Team.
• Sie erstellen und pflegen ein transparentes Backlog, inklusive der Formulierung von User Stories und Akzeptanzkriterien.
• Als Squad Lead koordinieren und planen Sie Anforderungen gemeinsam mit dem Entwicklungsteam und den Key Usern.
• Sie führen Reviews und Retrospektiven durch, um eine kontinuierliche Verbesserung der Prozesse sicherzustellen.

Ihr Profil

• Abgeschlossenes Studium der Wirtschaftsinformatik oder eine vergleichbare Qualifikation.
• Nachgewiesene Erfahrung als Product Owner oder Projektleiter im agilen Umfeld.
• Fundierte Kenntnisse in Salesforce Sales Cloud, Service Cloud und/oder Field Service Cloud.
• Erfahrung in der Salesforce-Konfiguration und im Customizing von Vorteil.
• Ausgeprägtes Prozess- und Plattformverständnis sowie exzellente Kommunikations- und Moderationsfähigkeiten.
• Verhandlungssichere Deutschkenntnisse und gute Englischkenntnisse in Wort und Schrift

Job Title: Salesforce Business Analyst (Contract)
Location: Hybrid (Remote with occasional on-site meetings, London)
Contract Duration: 8 Months
Industry: Retail
Day Rate: 500 - 550 (Outside IR35)

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About the Role
I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud, Service Cloud, and Commerce Cloud.

They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform.

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Key Responsibilities

• 
  
  Act as the Lead Business Analyst across Salesforce implementation projects
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  Serve as the primary liaison between the Salesforce delivery teams and Project Manager
• 
  
  Gather, analyse, and document business requirements across Sales Cloud, Service Cloud, and Commerce Cloud
• 
  
  Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria
• 
  
  Translate business needs into clear, actionable requirements for developers and solution architects
• 
  
  Support UAT planning, execution, and feedback cycles
• 
  
  Ensure alignment between business goals and technical solutions throughout the implementation lifecycle
• 
  
  Work closely with cross-functional teams including developers, architects, testers, and third-party vendors
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  Report progress and escalate issues to the Project Manager in a timely manner

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Required Skills & Experience

• 
  
  Strong knowledge of Sales Cloud and Service Cloud
• 
  
  Familiarity or previous exposure to Salesforce Commerce Cloud is a nice to have, but not essential
• 
  
  Experience working in retail or B2C environments preferred
• 
  
  Excellent stakeholder management and communication skills
• 
  
  Experience working in Agile and hybrid delivery environments
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  Ability to work independently and drive outcomes in a fast-paced setting
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  Comfortable acting as the bridge between business teams and technical delivery

Senior Implementation Manager / Salesforce Solutions Architect

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customization, integration, and administration of the organization's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and third-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with third-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integration between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with third-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organizational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years' Salesforce Solutions Architect experience.
• 1+ year of people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce and Practifi to drive successful implementation projects across a dynamic environment.

Senior Implementation Manager

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customisation, integration, and administration of the organisation's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and 3rd-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with 3rd-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances with a Practifi overlay.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integrations between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with 3rd-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organisational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years of Salesforce Solutions Architect experience.
• 1+ year people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce to drive successful implementation projects across a dynamic environment.

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specialising solely in connecting Salesforce professionals with opportunities.

Salesforce Marketing Cloud Consultant - 6m Contract - Remote - Outside IR35



The Day To Day



In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities.



The Key Skills

• Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects
• Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud
• Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics).
• Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript).

If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the contact information below:



Email - a.adesanya1@masonfrank.com

Phone - +44 20 3148 4636

Salesforce Administrator - Newcastle (Hybrid)

I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business.

You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs.

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Key Responsibilities

• 
  
  Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability.
• 
  
  Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components.
• 
  
  Manage integrations and complex configurations across multiple systems and tools.
• 
  
  Improve user experience through UI enhancements and Lightning component optimisation.
• 
  
  Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality.
• 
  
  Strengthen Service Cloud capability across case management, knowledge, and support workflows.
• 
  
  Support Marketing Cloud Engagement with journey management, audiences, and integrations.
• 
  
  Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions.
• 
  
  Provide day-to-day support, troubleshooting, and platform guidance to internal users.
• 
  
  Deliver training sessions to improve adoption and user capability.
• 
  
  Build and refine dashboards and reports, and support users in self-service reporting.
• 
  
  Work with cross-functional teams to gather requirements, shape deliverables, and support project execution.
• 
  
  Keep documentation, training materials, and technical notes accurate and up to date.
• 
  
  Actively contribute to knowledge sharing within the IT/Salesforce function.

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Skills & Experience

• 
  
  Proven background as a Salesforce Administrator within a customised Salesforce setup.
• 
  
  Experience working across multi-cloud environments.
• 
  
  Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus.
• 
  
  Salesforce Administrator certification required; further certs desirable.
• 
  
  Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved).
• 
  
  Confident using automation tools, especially Flow.
• 
  
  Sound knowledge of Salesforce governance and best-practice configuration.
• 
  
  Understanding of replacing legacy coded solutions with declarative or standard features.
• 
  
  Good grasp of data processes such as migration, deduplication, and quality management.
• 
  
  Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems.
• 
  
  Strong analytical, problem-solving, and organisational skills.
• 
  
  Able to work both autonomously and collaboratively in a fast-paced environment.
• 
  
  Excellent communication and interpersonal skills.