Salesforce Project Lead
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Project Lead zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du übernimmst die End-to-End-Verantwortung für Salesforce-Projekte - von der Analyse bis zum Go-Live und Hypercare.
• Du kombinierst Business-Analyse und Delivery, priorisierst Anforderungen und übersetzt sie in umsetzbare Roadmaps.
• Du steuerst Scope, Budget, Zeitplan und Risiken und stellst eine qualitativ hochwertige Delivery sicher.
• Du führst interdisziplinäre Projektteams und arbeitest eng mit internen wie externen Stakeholdern zusammen.
• Du agierst als Trusted Advisor, leitest Workshops und Steering Committees und präsentierst Ergebnisse.
• Du verantwortest SOWs, Change Requests und Forecast, gemeinsam mit Management und Architektur-Teams.
• Du bringst dich im Pre-Sales und in Angebotsprozesse ein und achtest dabei auf Machbarkeit und Business Value.
• Du etablierst klare Delivery-Routinen und sorgst für Qualität und Transparenz entlang des gesamten Projektverlaufs.

Dein Profil

• Du verfügst über mehrjährige Erfahrung in Salesforce-Projekten oder grösseren CRM-Transformationen, idealerweise über mehrere Clouds hinweg.
• Du bringst ausgeprägte Projektleitungs-, Business-Analyse- und Delivery-Skills mit und kommunizierst sicher und partnerschaftlich mit allen Stakeholdern.
• Du bist vertraut mit Integrationen, Datenflüssen und Deployment-Prozessen - beispielsweise rund um SAP, Middleware oder Data Lakes.
• Du bist erfahren in Ausschreibungen, Aufwandsschätzungen, Governance und der Erstellung von SOWs.
• Zertifizierungen wie PMI-PMP, Scrum Master oder Salesforce Consultant/Admin sind von Vorteil.
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Project Manager (Certinia PSA) - Home-Based - 6 Month Contract (Outside IR35)

You will be joining a well-known end user undergoing a large-scale digital transformation programme, focused on enhancing their Certinia PSA capabilities.

As a Project Manager, you will drive projects end-to-end, acting as the main point of contact for all Certinia-related activity. You will work closely with Certinia Professional Services, admin teams, and project coordination teams, while managing Jira prioritisation and ensuring smooth delivery. Alongside supporting C-level stakeholders to achieve their objectives in line with budget.

Key Skills:

• Proven experience leading projects aligned to Certinia PSA.
• End-to-end project management and delivery.
• Jira prioritisation and backlog management.
• Experience working with Pro Services and admin teams.
• Gathering and translating requirements with c-level stakeholders.

If you are interested in the vacancy, please do not hesitate to send over your CV. Email it to; j.taylor3@masonfrank.com

Wir unterstützen derzeit einen unserer Kunden in der Region Bern bei der Suche nach eine/m erfahrene/n Salesforce Solution Architect. Für diese Stelle sind sehr gute Deutschkenntnisse erforderlich.

Deine Verantwortungsbereich:

- Du begeisterst Kunden bei Transformationsprojekten, indem du moderne Technologien einsetzt, um effiziente und kundenzentrierte Prozesse zu gestalten, und entwirfst sowie leitest die Entwicklung von End-to-End-Salesforce-Lösungen.
- Du berätst Kunden umfassend - von der Business Analyse und dem Requirements Engineering bis hin zur Umsetzung in Salesforce, der Systemintegration sowie der Entwicklung von Datenintegrationslösungen.
- Du unterstützt aktiv die Akquise und wirkst an der Erarbeitung von Angeboten und Präsentationen mit.

Dein Profil:

- Du verfügst über mindestens 3 Jahre Erfahrung im Design und in der Umsetzung von kundenzentrierten Salesforce-Lösungen und hast ein abgeschlossenes Studium in Informatik oder einem verwandten Fachbereich.
- Du bist neugierig und motiviert, neue Digitalisierungsansätze umzusetzen, verfügst über Expertise in der Analyse von Prozess- und Datenflüssen und kannst komplexe technische Sachverhalte adressatengerecht gegenüber dem Business vertreten.
- Du hast eine ausgeprägte Abstraktionsfähigkeit, lernst schnell, teilst dein Wissen aktiv und bringst deine Expertise nachhaltig zur Weiterentwicklung der Geschäftsfähigkeiten ein.

Salesforce Solution Architect
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Solution Architect zur Erweiterung des Salesforce-Teams.

Deine Rolle

• Du entwickelst skalierbare, sichere und Cloud übergreifende Systemarchitekturen auf der Salesforce-Plattform
• Du bringst dich aktiv in Ausschreibungen, Kundentermine und Angebotsprozesse ein und zeigst, wie Technologie echten Mehrwert liefert.
• Du übersetzt fachliche Anforderungen in verständliche, umsetzbare technische Konzepte.
• Du begleitest Projekte ganzheitlich - von der Konzeption bis zur Umsetzung - als technische Leitung und Ansprechpartner:in für Kund:innen, Fachbereiche und Entwicklungsteams.
• Du denkst Datenmodelle, Integrationen, Sicherheits- und Deploymentstrategien von Beginn an mit.

Dein Profil

• Mehrjährige Projekterfahrung auf der Salesforce-Plattform, idealerweise mit mehreren Clouds (Sales, Service, Marketing, Experience, Data Cloud, Nonprofit)
• Fundierte Erfahrung in der Konzeption technischer Lösungen sowie deren verständlicher Darstellung - intern wie extern.
• Erfahrung im Pre-Sales-Umfeld, z. B. bei der Erstellung von Lösungskonzepten, Angeboten und Workshops.
• Kenntnisse in Datenarchitektur, Systemintegration (z. B. mit ERP-Systemen, Middleware oder Data Lakes) sowie technischer Skalierung.
• Fliessende Deutschkenntnisse sowie sichere Englischkenntnisse - in Kommunikation, Dokumentation und Präsentation

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We are looking for an experienced Salesforce Product Manager to lead the transition of their professional services function from manual coordination to a self-service scheduling. This person will own the strategy, rollout, and continual refinement of their tools for scheduling Professional Services work. Experience building roadmaps and familiarity with Salesforce Field Service is important for this role.

* Proven experience as a Product Manager with a focus on Salesforce.com
* Strong experience with Salesforce Field Services, scheduling systems
* Ability to gather and prioritise requirements from various business units
* Experience partnering with Sales, Marketing, Supply Chain, Customer Experience, and leadership to define and prioritize product vision, strategy, and roadmap
* Familiarity with agile methodologies and project management tools

This is a remote role that offers flexibility and the chance to make a significant difference in product delivery. If you are dedicated to using your expertise in Salesforce.com to enhance user experience and drive adoption, we encourage you to apply.

We are seeking a remote Product Manager with a focus on Salesforce.com to enhance business processes and drive system implementation. This role is vital for understanding and translating business needs into effective solutions, ultimately ensuring our platforms support strategic objectives. You will collaborate with various stakeholders, enabling clear communication and aligned goals.

* Proven experience with Salesforce.com and its features
* Strong ability to analyze data and provide actionable insights
* Experience in gathering and defining business requirements
* Knowledge of Agile methodologies and project management principles
* Excellent communication skills for stakeholder engagement

This remote position offers a collaborative work environment that prioritizes flexibility and continuous improvement. If you are ready to make an impact through effective analysis and solutions in Salesforce.com, we would love to hear from you.

Salesforce Solution Architect

Location: London (Hybrid - 2 days per week in office) Salary: £80,000 - £100,000 + Benefits Employment Type: Full-time, Permanent Company: Leading UK-Based Salesforce Partner

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About the Company

Our client is a well-regarded Salesforce Partner based in the UK, known for delivering high-quality, complex Salesforce implementations across a range of industries. With a strong reputation for technical excellence and client satisfaction, they are experiencing continued growth and are looking to expand their delivery team with an experienced Solution Architect.

This is an excellent opportunity to join a business that invests heavily in its people, offers genuine career progression, and works on varied, challenging projects across the Salesforce ecosystem.

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The Role

As a Salesforce Solution Architect, you will play a critical role in designing and overseeing the delivery of complex, multi-cloud Salesforce solutions for a diverse client base. You'll work closely with clients, business analysts, and delivery teams to translate business requirements into scalable, best-practice technical solutions - while providing hands-on architectural leadership throughout the project lifecycle.

This role suits someone who enjoys client-facing work, has deep technical expertise across the Salesforce platform, and is comfortable mentoring and guiding development teams.

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Key Responsibilities

• Lead the design of end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other relevant clouds
• Translate complex business requirements into robust, scalable technical architecture
• Own technical governance throughout the project lifecycle, ensuring solutions align with Salesforce best practice and architectural principles
• Produce and present solution design documents, data models, integration architecture, and technical roadmaps to both technical and non-technical stakeholders
• Work closely with Business Analysts, Project Managers, and Developers to ensure solutions are delivered on time and to specification
• Identify risks, dependencies, and technical debt early, and provide pragmatic solutions
• Support pre-sales activities, including solution design input, scoping, and estimation for new business opportunities

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Essential Skills & Experience

• Proven experience working as a Solution Architect within a Salesforce Partner, consultancy, or complex in-house environment
• Strong hands-on experience across core Salesforce clouds (Sales Cloud and/or Service Cloud essential; Experience Cloud, Marketing Cloud, or Field Service Lightning advantageous)
• Deep understanding of Salesforce data modelling, security architecture, and integration patterns (REST/SOAP APIs, middleware tools such as MuleSoft or similar)
• Strong knowledge of Apex, Lightning Web Components (LWC), and declarative development tools (Flow, Process Builder)
• Experience leading solution design workshops and presenting to senior stakeholders
• Track record of delivering multiple full-lifecycle Salesforce implementations
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
• Strong understanding of Agile/Scrum delivery methodologies

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What's on Offer

• Salary: £80,000 - £100,000 (dependent on experience)
• Hybrid working: 2 days per week in the London office
• Comprehensive benefits package (pension, private healthcare, life assurance)
• Clear career progression pathway towards Technical Architect / Principal Architect / CTA
• Ongoing investment in Salesforce certifications and training

We're working with a Higher Education organization that's looking for a Salesforce Business Analyst with strong CPQ and Sales Cloud experience; familiarity with marketing automation (Pardot or Eloqua) is a plus. In this role you'll support internal Sales and Marketing teams by gathering and documenting business requirements, creating process maps and workflows, and leading UAT. Occasional Salesforce configuration may be required.

Requirements:

* 4+ years of experience as a Salesforce Business Analyst
* Strong skills in gathering and documenting business requirements
* Proven experience with leading UAT efforts, process mapping, and workflow analysis
* 2+ years of CPQ and Sales Cloud experience
* Desired Certifications: Salesforce Business Analyst, Salesforce Platform Administrator, Salesforce Platform App Builder


This is a remote position with flexibility in work hours. If you are details-oriented and passionate about leveraging technology to improve business processes, we encourage you to apply.

Demand Generation Senior Manager

Full-Time | Remote option (US-based, Bay Area preferred)

We are seeking a highly experienced Demand Generation Senior Manager to lead and scale multi-channel marketing programs that drive qualified pipeline growth and support overall revenue objectives.

This role will be responsible for building and executing data-driven demand generation strategies, leveraging modern marketing technologies, automation platforms, and AI-driven workflows to improve targeting, personalization, efficiency, and conversion performance.

You will partner closely with Sales, Content, and Marketing leadership to design integrated campaigns that generate high-quality leads and accelerate opportunities through the funnel.

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Key Responsibilities

Demand Generation Strategy & Execution

• Develop and execute targeted demand generation programs aligned to revenue and growth objectives
• Define target industries, buyer personas, and audience segmentation strategies
• Build scalable marketing workflows incorporating AI/ML and generative AI for lead generation and personalization
• Execute multi-channel campaigns across:
  • Content syndication (whitepapers, case studies, webinars, ebooks)
  • Email marketing, drip campaigns, and nurture streams
  • SEO and SEM initiatives
  • Paid and organic social media
  • Events, webinars, and industry conferences
  • Account-Based Marketing (ABM) programs
• Align closely with Sales on MQL/SQL definitions and lead qualification processes
• Design and optimize lead scoring and nurturing models to improve funnel velocity

Campaign Management & Optimization

• Oversee end-to-end campaign execution, testing, and optimization
• Develop compelling messaging aligned to target audience needs and pain points
• Manage campaign budgets with a focus on ROI and efficient spend allocation
• Implement A/B testing and performance optimization strategies to improve conversion rates
• Ensure compliance with marketing and data privacy best practices

Performance Measurement & Reporting

• Define and track KPIs including lead volume, lead quality, conversion rates, CPL, and ROI
• Use marketing automation and analytics platforms to monitor campaign performance
• Deliver regular reporting and insights to Marketing and Sales leadership
• Translate data insights into actionable improvements for ongoing campaigns

Cross-Functional Collaboration

• Partner with Sales to ensure seamless lead handoff and pipeline alignment
• Work with Content teams to develop high-impact, conversion-focused assets
• Collaborate with Brand and Communications to ensure message consistency
• Communicate campaign strategy, performance, and insights across stakeholders

Technology & Tools

• Manage marketing automation platforms (e.g., HubSpot, Marketo, Pardot)
• Leverage CRM systems (e.g., Salesforce, Dynamics 365) for lead and pipeline management
• Stay current with AI/ML applications in marketing and demand generation
• Evaluate and recommend new tools to improve marketing effectiveness

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Qualifications

• Bachelor's degree in Marketing, Business, or related field preferred
• 8+ years of experience in demand generation or B2B marketing
• Proven success delivering multi-channel demand generation programs that drive measurable pipeline and revenue impact
• Strong understanding of modern marketing automation, CRM systems, and digital marketing best practices
• Highly analytical with ability to translate data into actionable insights
• Experience with campaign management, lead nurturing, and performance reporting tools
• Excellent written and verbal communication skills
• Strong project management and ability to manage multiple initiatives simultaneously
• Comfortable working in fast-paced, cross-functional, and global team environments
• Proactive, results-driven mindset with strong ownership of outcomes

We are seeking a Technical Architect with expertise in Salesforce Data Cloud, Sales Cloud, and Service Cloud to enhance our client's platform architecture and support system initiatives. This role focuses on aligning technology solutions with business goals, driving innovation, and ensuring seamless integration across applications. The environment promotes flexibility and allows for collaboration among teams while maintaining a clear focus on delivering high-quality results.

* Strong experience with Salesforce Data Cloud, Sales Cloud, and Service Cloud
* Expertise in designing and implementing cloud-based solutions
* Proficiency in data modelling and integration best practices
* Ability to translate business requirements into effective technical solutions
* Experience working within agile development methodologies

This role is based in Zurich and a valid work Permit is required to initiate the application process.

If you are ready to make a significant impact in a cooperative setting, we would like to hear from you.