We are hiring for:

As our Salesforce lead, you'll be the in‑house specialist, the person people turn to for insight, innovation, and solutions. You'll refine how we work, build intelligent automations, and use Salesforce technologies to make our teams more connected and efficient. It's an excellent opportunity for someone proactive and technically confident.

This role reports directly to the Chief Operating Officer and will operate with a high degree of independence and accountability. The Salesforce Administrator will have no direct reports but will work collaboratively across departments to support and influence how Salesforce is used throughout the business.

This is a hybrid role and will typically be based in Greater Manchester. However, it may occasionally require travel to other locations as necessary to fulfil the duties and responsibilities of the position.

Key responsibilities

• Take ownership of the Salesforce Sales Cloud platform, ensuring it runs efficiently and continues to evolve in line with business needs.
• Design, refine, and enhance automations, flows, and process functionality to improve efficiency and user experience.
• Shape and deliver the Salesforce roadmap, driving ongoing improvements and innovation across the system.
• Oversee integrations with external tools and third‑party applications to ensure seamless connectivity and data flow.
• Safeguard the quality, accuracy, and security of business data within Salesforce.
• Act as the Salesforce advocate, supporting users, gathering feedback, and delivering training to help teams get the most from the platform.
• Introduce and implement new capabilities and solutions that contribute to better business performance.
• Research, test, and guide the rollout of emerging Salesforce technologies, including Agentforce, Data Cloud and Shield.
• Partner closely with teams across Sales, Operations, Technical and Leadership to ensure Salesforce aligns with company goals and supports strategic growth.
• To always dress and act in a professional manner.
• Represent the company professionally in all interactions, leading by example and adhering to safe working practices.
• Participate constructively in the Annual Staff Review process and undertake any other reasonable tasks as required.

Experience and Knowledge Requirements

• Need to be eligible for security clearance in the UK.
• Confident working independently to manage and develop a Salesforce environment, from everyday admin tasks to more advanced configuration.
• Proactive and self‑motivated, with the ability to take ownership of Salesforce strategy, innovation and continuous improvement.
• Strong technical knowledge of Salesforce Sales Cloud and related tools, with proven experience delivering system enhancements, process improvement and automation.
• Skilled in building and optimising Flows, automations, dashboards and reports to drive efficiency, insight and productivity.
• Clear and confident communicator, capable of translating complex business requirements into practical Salesforce solutions.
• Solid background as a Salesforce Administrator, ideally gained over three or more years in a similar role.
• Salesforce Administrator or Advanced Administrator certification preferable.
• Awareness or experience of AI‑powered Salesforce technologies, including Agentforce and Data Cloud.
• Strong attention to detail, data accuracy and document standards.

Looking to join a dynamic team at an end-user dedicated to making a difference? We are seeking an experienced Salesforce Administrator to join our client's team, focusing on optimizing their Salesforce environment and support impactful initiatives. This is a permanent position that will working on a hybrid schedule in Miami Florida.

**Key Responsibilities and Skills Required:**
- Experience in data management and report generation within Salesforce.
- Ability to train and support end-users, fostering a collaborative environment.
- Strong problem-solving skills to address user needs and system enhancements.

- Proficiency in Salesforce NPSP would be a plus, ensuring effective configuration and management
- Excellent communication skills to liaise with diverse stakeholders.

We welcome candidates who are passionate about leveraging technology and can work as an in-house Salesforce expert. If you are ready to contribute to a supportive team and make an impact, please apply for this exciting opportunity.

Salesforce Administrator - Newcastle (Hybrid)

I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business.

You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs.

---

Key Responsibilities

• 
  
  Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability.
• 
  
  Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components.
• 
  
  Manage integrations and complex configurations across multiple systems and tools.
• 
  
  Improve user experience through UI enhancements and Lightning component optimisation.
• 
  
  Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality.
• 
  
  Strengthen Service Cloud capability across case management, knowledge, and support workflows.
• 
  
  Support Marketing Cloud Engagement with journey management, audiences, and integrations.
• 
  
  Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions.
• 
  
  Provide day-to-day support, troubleshooting, and platform guidance to internal users.
• 
  
  Deliver training sessions to improve adoption and user capability.
• 
  
  Build and refine dashboards and reports, and support users in self-service reporting.
• 
  
  Work with cross-functional teams to gather requirements, shape deliverables, and support project execution.
• 
  
  Keep documentation, training materials, and technical notes accurate and up to date.
• 
  
  Actively contribute to knowledge sharing within the IT/Salesforce function.

---

Skills & Experience

• 
  
  Proven background as a Salesforce Administrator within a customised Salesforce setup.
• 
  
  Experience working across multi-cloud environments.
• 
  
  Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus.
• 
  
  Salesforce Administrator certification required; further certs desirable.
• 
  
  Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved).
• 
  
  Confident using automation tools, especially Flow.
• 
  
  Sound knowledge of Salesforce governance and best-practice configuration.
• 
  
  Understanding of replacing legacy coded solutions with declarative or standard features.
• 
  
  Good grasp of data processes such as migration, deduplication, and quality management.
• 
  
  Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems.
• 
  
  Strong analytical, problem-solving, and organisational skills.
• 
  
  Able to work both autonomously and collaboratively in a fast-paced environment.
• 
  
  Excellent communication and interpersonal skills.

Salesforce Platform Manager

Location: London (4 days per week in office)
Salary: £85,000-£100,000 + 20% Bonus + Benefits
Type: Permanent

Overview

Seeking a highly skilled Salesforce Platform Manager to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business.

Key Responsibilities

• 
  
  Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives.
• 
  
  Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts).
• 
  
  Gather, refine and prioritise requirements from cross-functional senior stakeholders.
• 
  
  Translate business needs into scalable technical solutions using Salesforce best practices.
• 
  
  Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations.
• 
  
  Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms.
• 
  
  Ensure platform governance, data quality, user adoption and release management processes are maintained.
• 
  
  Act as the primary liaison between business stakeholders, technical teams and external partners.
• 
  
  Guide solution architecture discussions and validate technical designs.
• 
  
  Provide expert-level knowledge to support complex troubleshooting and platform optimisation.

Skills & Experience Required

• 
  
  Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role.
• 
  
  Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns.
• 
  
  Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement).
• 
  
  Demonstrable experience managing and developing high-performing technical teams.
• 
  
  Ability to communicate effectively with senior stakeholders and translate technical detail into business value.
• 
  
  Experience working in agile environments with structured sprint planning and backlog management.
• 
  
  Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous.

What is on Offer

• 
  
  Competitive salary of £85,000-£100,000
• 
  
  Annual bonus and a comprehensive benefits package
• 
  
  High-impact role with ownership of a mission-critical Salesforce platform
• 
  
  Collaborative environment with strong support from senior leadership
• 
  
  London-based office with 4 days per week onsite
• 
  
  Opportunities for ongoing professional development and Salesforce certifications

Functional Salesforce Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Functional Salesforce Consultant zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du führst strukturierte Workshops mit Kund:innen durch, in denen ihr gemeinsam Anforderungen und Prozesse erarbeitet
• Du analysierst Geschäftsprozesse und Datenflüsse und setzt diese in konkrete Salesforce-Lösungen um
• In enger Zusammenarbeit mit dem Architects- und Developer-Team, entwickelst Du User Stories, Lösungsdesign und Prototypen
• Du konfigurierst Salesforce selbständig - von Objekten und Flows über Berechtigungen bis hin zu Automatisierungen und Reports
• Du begleitest den gesamten Implementierungsprozess von Tests über Schulungen bis zum Roll-out und stellst sicher, dass die Lösung reibungslos in Betrieb geht oder in die nächste Projektphase überführt wird
• Du unterstützt das Pre-Sales-Team bei Scoping-Aktivitäten und bringst deine Expertise zu Prozessverständnis, Use-Cases und Aufwandschätzungen ein
• Du hältst dich fachlich auf dem aktuellen Stand - mit Augenmerk auf Best Practices, neue Features und systemübergreifende Zusammenhänge.

Dein Profil

• Du bringst mehrjährige Salesforce-Projekterfahrung mit (sei es als Consultant, Business Analyst oder Administrator)
• Du beherrschst Prozessanalyse und Konzeption sicher und kannst dich branchenübergreifend in verschiedenen Funktionsbereichen zurechtfinden
• Du hast Erfahrung in codefreien Konfiguration (Flows, Approval-Prozesse, Reports und Security-Einstellungen sind dir vertraut)
• Du verstehst Datenmodelle, Integrationsprinzipien und Benutzererlebnisse (Erfahrung mit Experience Cloud von Vorteil)
• Relevante Salesforce Zertifizierungen im Bereich Administrator, Business Analyst oder Consultant runden dein Profil ab
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.

---

Key Responsibilities:

• 
  
  Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.
• 
  
  Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).
• 
  
  Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.
• 
  
  Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.
• 
  
  Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.
• 
  
  Manage user access, Single Sign-On (SSO), and data privacy settings across systems.
• 
  
  Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.
• 
  
  Oversee integrations, including discovery, recommendations, implementation, and user adoption.
• 
  
  Provide technical support to internal and external system users.
• 
  
  Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.
• 
  
  Document configuration changes, operational procedures, and maintain training materials.
• 
  
  Advise and lead training sessions to improve user adoption and proficiency.
• 
  
  Configure and maintain roles, profiles, permissions, and groups across platforms.
• 
  
  Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.

---

Technical Environment & Preferred Systems:

• 
  
  Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot
• 
  
  Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.

---

Qualifications & Skills:

• 
  
  Bachelor's degree in a related field or equivalent experience.
• 
  
  3+ years in systems administration or a similar technical role.
• 
  
  Proven experience administering complex technical systems.
• 
  
  Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.
• 
  
  Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.
• 
  
  Experience with API-based integrations and data migration tools.
• 
  
  Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.
• 
  
  Strong analytical, troubleshooting, and problem-solving skills.
• 
  
  Experience implementing system security and privacy best practices.
• 
  
  Excellent communication skills, with the ability to train and support end-users effectively.

---

Contract Details:

• 
  
  Remote role
• 
  
  Start date: TBD (Immediate availability preferred)
• 
  
  Focus on Salesforce administration, system optimization, and user support
• 
  
  Opportunity to contribute to impactful projects in a supportive, innovative environment

Salesforce Administrator

New York City (Hybrid)

Summary

We're seeking a hands-on Salesforce Administrator to serve as the primary owner of our Salesforce environment. This business-facing role focuses on supporting sales and revenue teams through expert configuration, insightful reporting, impeccable data quality, and light customization/integration work. You'll collaborate closely with sales leadership, Sales Technology, and IT while driving user adoption and platform maturity.

Responsibilities

Salesforce Administration & Support (~60%)

• Primary point of contact for all Salesforce configuration, security, user management, and enhancements
• Build and maintain fields, page layouts, record types, validation rules, flows, process builder, and approval processes
• Create and optimize reports, dashboards, list views, Account Hierarchy, Territory Management, and assignment rules
• Manage sandboxes, change sets, deployments, and third-party apps (e.g., SalesConnect, CPQ, outreach tools)
• Deliver training, documentation, and ongoing support to sales and revenue teams; lead adoption initiatives
• Partner with Sales Tech/IT on release management and new feature evaluation

Light Development & Integration (~20%)

• Collaborate on solutions requiring Apex triggers, Lightning Web Components, Visualforce, or advanced Flow
• Support integrations with marketing automation, CPQ, ERP, data warehouse, etc., via APIs or middleware
• Ensure all custom work is scalable, documented, and version-controlled

Data Management & Quality (~20%)

• Own end-to-end data integrity, deduplication (Cloudingo, DemandTools, Validity), enrichment, and cleansing
• Execute regular and ad-hoc imports/exports, mass updates, and scheduled maintenance
• Monitor and reconcile data across integrated systems

Requirements

Required

• Salesforce Administrator certification (current ADM-201 or equivalent)
• 3-5+ years of hands-on Salesforce administration in a sales/revenue operations environment
• Expert in Sales Cloud configuration, security model, reporting, dashboards, forecasting, and territory management
• Proven data management skills (Data Loader, deduplication, mass updates)
• Strong stakeholder management, requirements gathering, training, and communication abilities
• Proficiency in Excel (pivot tables, VLOOKUP; macros a plus)

Preferred

• Additional certifications (Advanced Admin, Platform App Builder, Sales Cloud Consultant)
• Light coding experience (Apex, LWC, Visualforce)
• Exposure to middleware/ETL tools (MuleSoft, Boomi, Informatica, etc.) and apps like Marketo, Outreach, Gong, or CPQ
• Background in sales ops, rev ops, enablement, or change management

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.