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Salesforce Administrator - Miami, FL

About the Role
We are seeking a skilled Salesforce Administrator to lead the implementation, adoption, and ongoing management of a Salesforce constituent relationship management system across multiple departments. This individual will ensure the platform aligns with organizational objectives, adheres to best practices, and enables data-driven decision-making across the organization.

The Administrator will collaborate with stakeholders to gather requirements, design solutions, implement system changes, and provide training to end-users. They will also manage reporting, dashboards, and integrations to enhance operational efficiency and data integrity.

Key Responsibilities

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  Serve as the primary Salesforce Administrator and main point of contact for the organization's CRM system.
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  Manage all aspects of Salesforce database administration, including constituent data, program tracking, and application configuration.
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  Oversee user and license management, including setup, deactivation, roles, profiles, permission sets, and public groups.
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  Configure Salesforce features such as custom objects and fields, flows, approval processes, dynamic actions, page layouts, record types, custom settings, and reports/dashboards.
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  Gather and translate business requirements into scalable Salesforce solutions and best-practice workflows.
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  Perform proactive system maintenance, including security audits, release updates, and health checks.
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  Maintain and improve data quality through routine management, automation, and mass updates using tools such as Data Loader.
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  Install, configure, and maintain third-party Salesforce applications, including document management, events, and fundraising tools.
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  Conduct user training and create documentation to strengthen Salesforce expertise across the organization.
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  Enable teams to make data-driven decisions by providing insights via dashboards, KPIs, and reporting.
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  Continuously evaluate processes, recommend improvements, and implement strategies for better data governance and operational efficiency.
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  Manage Salesforce Marketing Cloud (Account Engagement), including list building, automation rules, engagement programs, and data tracking.
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  Collaborate with department leaders to optimize marketing and operational processes using Salesforce data and tools.

Qualifications & Skills

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  Proven experience as a Salesforce Administrator, ideally with experience in nonprofit or multi-departmental organizations.
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  Strong understanding of Salesforce configuration, automation, reporting, and integrations.
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  Experience managing Marketing Cloud or similar Salesforce marketing platforms.
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  Excellent problem-solving, communication, and stakeholder management skills.
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  Ability to train and mentor staff on Salesforce best practices and data management.

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.



In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.



Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Join a dynamic team that values innovation and collaboration. We are seeking a skilled Salesforce Technical Architect to enhance our client's Salesforce.com initiatives. This remote position is an exciting opportunity for professionals eager to make a meaningful impact within a forward-thinking environment. Your expertise will directly contribute to the success of the Salesforce Sales Cloud solutions.

**Key Responsibilities:**
- Design and implement scalable Salesforce Sales Cloud solutions tailored to business needs.
- Collaborate with cross-functional teams to ensure seamless integration and user adoption.
- Provide technical leadership and guidance to stakeholders and team members.
- Troubleshoot and resolve Salesforce-related technical issues efficiently.

**Required Skills:**
- Strong experience with Salesforce Sales Cloud functionalities and best practices.
- Proficiency in Salesforce architecture, including custom objects, workflows, and integrations.
- Excellent problem-solving skills and a customer-oriented mindset.
- Ability to communicate complex technical concepts clearly to non-technical audiences.

This contract role is set to begin on November 30, 2025, and while there are no core benefits associated, the opportunity to work in a supportive and growth-focused environment is paramount. If you possess the right blend of technical skill and teamwork, we encourage you to apply for this exciting role.

Salesforce Developer, Remote, £550/day Outside IR35

A well-established client in the media industry is looking to bring on a Salesforce Developer to support and enhance their Salesforce platform, with a focus on Sales Cloud and Service Cloud. The system is heavily relied upon in daily operations and plays a central role in the business, so ensuring its smooth performance and strategic utilisation is essential.

This role involves working closely with internal teams and senior stakeholders to deliver scalable, high-quality solutions that align with business goals.

Key Responsibilities and Requirements:

• Extensive experience integrating Apex, Lightning Web Components, and Aura Components
• Minimum of 6 years of hands-on Salesforce development experience
• Strong background in redesigning trigger frameworks and optimising trigger usage
• Solid understanding of Process Builders and Workflows
• Ability to take complex business requirements and translate them into clear, deliverable solutions
• Deep expertise in Sales Cloud and Service Cloud
• Strong communication skills and confidence in collaborating with C-level stakeholders

Additional Preferred Experience:

• At least 6 years of hands-on development experience is preferred
• Experience with API integrations and external system connectivity
• Proven ability to lead development teams
• Exposure to Marketing Cloud is a plus

Senior Salesforce Administrator / Business Analyst

Location: Randstad, Netherlands
Type: Full-time, Permanent

About the Company

A well-established international organization is looking for an experienced Salesforce professional to take ownership of its CRM environment and lead ongoing improvement projects. The business operates across multiple regions, uses Salesforce as a central system for operations and stakeholder management, and is investing heavily in digital transformation and data-driven processes.

You'll work closely with internal teams across departments to ensure Salesforce is efficient, scalable, and aligned with business goals.

The Role

This is a senior, hands-on position combining Salesforce administration, business analysis, and system improvement. You'll be responsible for maintaining the platform, managing integrations, supporting users, and turning business requirements into well-designed Salesforce solutions.

Key Responsibilities

Salesforce Management & Optimization

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  Own day-to-day Salesforce administration, configuration, and support
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  Create and manage flows, validation rules, approval processes, and page layouts
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  Ensure data integrity through regular audits, deduplication, and quality checks
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  Manage user access, roles, and permissions
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  Prepare reports and dashboards to support operational and strategic decisions

Business Analysis & Process Design

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  Gather requirements from stakeholders across departments
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  Map business processes and translate them into Salesforce solutions
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  Identify areas for system improvement and automation
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  Communicate technical ideas clearly to non-technical users

Integration & System Development

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  Oversee integrations between Salesforce and other internal platforms
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  Work with third-party vendors or developers on enhancements and new features
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  Evaluate and implement suitable AppExchange solutions

Governance & Continuous Improvement

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  Maintain best practices for configuration, testing, and release management
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  Keep up to date with new Salesforce releases and recommend relevant updates
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  Document processes and ensure consistent user adoption

What You'll Need

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  5+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or similar)
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  Strong configuration skills using Flows, Process Builder, and advanced admin tools
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  Experience gathering business requirements and translating them into Salesforce solutions
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  Solid understanding of data models, permissions, and platform architecture
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  Exposure to integrations and API-based tools
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  Excellent communication skills and stakeholder management experience
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  Salesforce certifications (Admin / Advanced Admin / App Builder) are an advantage

Nice to Have

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  Experience with global or multi-department organizations
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  Familiarity with project management or agile methodologies
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  Ability to work independently across time zones and functions

What's on Offer

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  Hybrid, flexible working setup
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  International, collaborative environment
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  Chance to take real ownership of the Salesforce platform
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  Competitive compensation upto €75000/year including holiday pay and professional development opportunities.

Interested to learn more, apply and lets discuss further!

Pre-Sales Consultant (Salesforce)
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Pre-Sales Consultant (Salesforce) zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Unterstützung des Unternehmens bei der Identifikation und Analyse von Kundenbedürfnissen
• Erstellung von technischen Lösungskonzepten und Machbarkeitsstudien
• Durchführung von technischen Präsentationen für potenzielle Kunden
• Beratung bei der Evaluierung von Salesforce-Lösungen (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
• Erstellung von RFP-Responses und technischen Dokumentationen
• Unterstützung bei der Angebotsgestaltung und Preisgestaltung
• Aufbau und Pflege von Kundenbeziehungen während der Pre-Sales Phase

Dein Profil

• Fundierte Kenntnisse der Salesforce-Plattform und deren Lösungen
• Mehrjährige Erfahrung in Salesforce-Projekten und Pre-Sales
• Salesforce-Zertifizierungen (z.B. Administrator, Developer, Sales Cloud Consultant, etc.)

• Erfahrung in der Beratungsbranche

• Starke technische und kommunikative Fähigkeiten
• Verständnis für CRM-Prozesse und Best Practices
• Präsentationsfähigkeiten und Kundenkommunikation
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Salesforce Administrator - 6 Month Contract - £300/Day (Outside IR35) - London/Hybrid

A fast-growing Saas business is looking to expand its internal Salesforce function and is seeking a Salesforce Administrator to support the day-to-day build, maintenance, and optimisation of the platform.

You'll be responsible for managing data within Salesforce, including data analytics, and migrations. You'll also lead daily configuration and customisation tasks, such as creating Workflows and Flows. A key part of the role involves working closely with c-level stakeholders to understand and deliver on their Salesforce requirements, as well as building custom reports and dashboards. You'll collaborate with the internal Revenue Operations team to generate leads and produce sales reports.

Key Skills:

• Hands-on experience with Salesforce (Classic and Lightning)
• Strong knowledge of Sales Cloud and Service Cloud
• Proven experience in configuration and customisation
• Building reports and dashboards
• Data management, migration, and analytics
• Understanding of Revenue/Sales Operations

Salesforce Developer - £500/Day (Outside IR35) - Home Based

A fast-growing SaaS company is embarking on a brand-new Salesforce implementation and requires a Salesforce Developer to lead the technical delivery of this exciting transformation. This is a fantastic opportunity to work in a dynamic, product-driven environment and gain exposure to a wide range of Salesforce Clouds and tools across the ecosystem.

As a Salesforce Developer, you'll play a key role in designing and building custom solutions using Apex, Visualforce, and Lightning Web Components. You'll be hands-on with Salesforce Lightning, developing intuitive user interfaces and reusable components. A major part of your role will also involve leading complex integrations between Salesforce and various third-party platforms.

Key Skills & Experience:

• Proven hands-on experience with Salesforce (Classic and Lightning)
• Strong understanding of Salesforce APIs and integration patterns
• Experience working across multiple Salesforce Clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud)
• Proficiency in Apex, Visualforce, and Lightning Web Components
• Solid background in system integrations and third-party technologies
• Ability to customise and configure Salesforce to meet business needs

Mason Frank are currently partnered exclusively with a Global charity who are beginning their new Salesforce implementation. They are looking to bring in a SME to work alongside their Salesforce Partner.



This role offers the perfect opportunity to remain hands on whilst managing a implementation & System!



Salesforce Systems Manager £55-60K - 2 Days a week in Central London



Role & Responsibilties

- Maintain and build new Salesforce system alongside SF Partner

-Support onboarding & Training of Salesforce Users

-Act as internal & external SME for Salesforce

-Manage data quality & assurance

-Manage third party software such as Form Assembly



Skills & Qualifications

- Hands on Salesforce Admin experience working hands on with configuration & flows

-Salesforce Certified (Nice to have)

-Non profit industry experience ( Grant management nice to have)

-Data management experience



If this role sounds of interest please do reach out to discuss in more detail:

H.Crane@masonfrank.com