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    Salesforce Administrator

    USA, Texas, Dallas

    • $120,000 to $150,000 USD
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Administrator



    Location: Dallas, TX (Onsite 2-3 days per week)
    Employment Type: Full‑Time

    Role Overview



    We are looking for a Salesforce Administrator who can manage day‑to‑day platform operations, support business users, and ensure a secure, scalable environment. The ideal candidate is comfortable handling a diverse workload and maintaining high standards of quality and documentation. Additional responsibilities may be assigned based on evolving business needs, and reasonable accommodations will be provided when required.

    Key Responsibilities

    User & Security Management

    • Administer user accounts, permissions, roles, access settings, SSO, and licensing.
    • Apply industry‑aligned security principles, including least‑privilege access and structured governance.

    Configuration & Automation

    • Build and maintain declarative solutions using Flow, validation rules, approval processes, layouts, Lightning configuration, and foundational Experience Cloud setup.
    • Favor low‑code and no‑code solutions to support scalable system design.

    Data Quality & Maintenance

    • Ensure high‑quality, accurate data across all Salesforce objects.
    • Execute data imports/exports, cleanup efforts, and deduplication.
    • Prepare data sets using Excel functions (e.g., VLOOKUP/XLOOKUP) and load them via Data Loader or similar tools.

    Business Support & Analysis

    • Review and clarify incoming requests and serve as the initial point of troubleshooting for functional issues.
    • Reproduce and categorize potential defects, escalate as needed, and keep stakeholders informed.
    • Write simple user stories and acceptance criteria, manage ticket queues, support UAT, and maintain clear documentation.

    Release & Change Enablement

    • Bundle and validate admin updates, assist in testing cycles, and run smoke checks.
    • Produce succinct release notes.
    • Experience with deployment tools like Copado, Git, or Azure DevOps is advantageous.

    Training, Reporting & Adoption

    • Create brief user guides and in‑app prompts that support system adoption.
    • Build core dashboards and reports, and help drive consistent KPI usage across teams.

    Required Qualifications

    • 5+ years of Salesforce administration experience (Sales Cloud, Service Cloud, Experience Cloud) in an active, mid‑size production environment.
    • Strong expertise in Flow and the Salesforce security model, including Experience Cloud management.
    • Skilled in data loading, cleanup, and transformation, with solid Excel proficiency.
    • Strong communication abilities and comfort working with both business and technical partners.
    • Ability to manage competing priorities and maintain organized documentation.
    • Salesforce Administrator (ADM‑201) certification.

    Preferred Qualifications

    • Advanced certifications such as Advanced Administrator (ADM‑211), Platform App Builder, or relevant Consultant certifications.
    • Agile team experience, including participation in sprint ceremonies and work tracking (Azure DevOps preferred).
    • Exposure to CI/CD practices, automated testing, and tools like Copado or Git.
    • Familiarity with additional Salesforce technologies such as Data Cloud, Marketing Cloud, B2B Commerce, or telephony/CTI integrations.
    • Basic understanding of SOQL and high‑level Apex troubleshooting concepts.

    Education

    • Bachelor's degree in Information Systems, Computer Science, Business, or equivalent professional experience.


    Salesforce Administrator / Inhouse Consultant (m/w/d)

    Germany, Hessen, Gießen (35396)

    • €75,000 to €90,000 EUR
    • System Administrators Role
    • Skills: Salesforce, CRM, Salesforce Cloud, Service Cloud, Salesforce Administrator, Inhouse Salesforce Consultant
    • Seniority: Mid-level

    Job description



    Standort: Gießen
    Beschäftigungsart: Vollzeit

    Sie möchten die Weiterentwicklung einer modernen CRM-Landschaft aktiv mitgestalten und Ihre Erfahrung im Salesforce-Umfeld in einem dynamischen Arbeitsumfeld einbringen? Dann bietet Ihnen diese Position als Salesforce Administrator / Inhouse Consultant (m/w/d) die ideale Möglichkeit dazu.

    In dieser Rolle übernehmen Sie die Verantwortung für die Administration und Optimierung der Salesforce-Plattform und arbeiten eng mit verschiedenen Fachbereichen zusammen, um Geschäftsprozesse effizient abzubilden und kontinuierlich zu verbessern.

    Ihre Aufgaben
    • Administration und Weiterentwicklung der Salesforce-Plattform (z. B. Sales Cloud, Service Cloud)
    • Anpassung von Workflows, Flows, Reports und Dashboards
    • Analyse von Anforderungen aus den Fachbereichen und Umsetzung in Salesforce-Lösungen
    • Sicherstellung der Datenqualität sowie Pflege und Strukturierung von Datenmodellen
    • Unterstützung der Anwender sowie Durchführung von Schulungen und Trainings
    • Zusammenarbeit mit internen Teams und externen Partnern zur Umsetzung von Projekten und Erweiterungen
    • Mitwirkung bei Integrationen und der kontinuierlichen Optimierung der Systemlandschaft


    Ihr Profil
    • Erfahrung in der Administration von Salesforce
    • Gute Kenntnisse in Salesforce-Konfiguration (Flows, Reports, Dashboards, Benutzerverwaltung)
    • Verständnis für CRM-Prozesse, idealerweise in den Bereichen Vertrieb oder Kundenservice
    • Analytische Denkweise und strukturierte Arbeitsweise
    • Kommunikationsstärke sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
    • Sehr gute Deutsch- und gute Englischkenntnisse


    Das erwartet Sie
    • Spannende Aufgaben in einer modernen Salesforce-Umgebung
    • Home-Office-Anteil und flexible Arbeitszeiten
    • Möglichkeit, eigene Ideen einzubringen und Prozesse aktiv zu gestalten
    • Individuelle Weiterbildungs- und Zertifizierungsmöglichkeiten (z. B. Salesforce Zertifizierungen)
    • Attraktives Gehaltspaket und langfristige Perspektiven


    Wenn diese Position Ihr Interesse geweckt hat und Sie Ihre Erfahrung einbringen möchten, freuen wir uns darauf, von Ihnen zu hören.

    Senden Sie uns gerne Ihre aussagekräftigen Bewerbungsunterlagen oder nehmen Sie unverbindlich Kontakt mit uns auf, um weitere Informationen zu dieser Position zu erhalten.

    Wir freuen uns auf Ihre Bewerbung und darauf, Sie kennenzulernen.

    Salesforce Delivery Manager

    England, London

    • £70,000 to £80,000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    Salesforce Delivery Manager

    Location- London/Remote Uk wide (London Office)

    Contract Type- Permanent, Hours- Full Time, Salary - £70,000-£85,000

    This is an excellent opportunity for a Salesforce Delivery Manager with the necessary experience to join a fantastic consultancy in London

    Key responsibilities
    • Lead the end-to-end delivery of Salesforce projects, including project planning, execution, monitoring, and control
    • Project scope, goals, and deliverables in collaboration with multiple different stakeholders
    • Maintain & enhance project plans, ensuring they are aligned with project goals and objectives




    Requirements
    • Minimum of 4 years of experience in delivery management, with a proven track record of delivering Salesforce projects on time and within budget
    • Budgetary preparation experience
    • Certified Salesforce Administrator and/or Salesforce Project Manager
    • Strong understanding of Salesforce Sales Cloud & Service Cloud




    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com



    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    Salesforce & Sales Operations Specialist

    USA, Texas, Houston

    • $110,000 to $130,000 USD
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Job Summary:
    The Salesforce CRM & Sales Operations Specialist is responsible for administering and optimizing Salesforce and related sales technologies to support a disciplined, data-driven, and scalable sales process. This role collaborates with cross-functional teams-including Sales, Estimating, Operations, and Finance-to ensure systems, workflows, and data support accurate forecasting, efficient quote-to-order execution, and clear visibility across the project pipeline. Operating in a project-based environment, the administrator ensures strong pipeline discipline, data quality, and process consistency, leveraging CRM, ERP, and analytics to streamline workflows, improve reporting, and enable a predictable order process for both internal teams and clients.

    Key Responsibilities:

    Salesforce Administration & System Management
    • Administer users, roles, permissions, and security settings in Salesforce.
    • Configure and maintain objects, fields, page layouts, automation (Flows), validation rules, and approval processes.
    • Manage opportunity stages, lead conversion, and quoting workflows aligned with project-based sales cycles.
    • Develop and maintain dashboards and reports for pipeline visibility, forecasting, and operational KPIs.
    • Support integrations between Salesforce, ERP systems, and analytics tools in collaboration with IT.


    Sales Operations & Process Improvement
    • Design and maintain scalable sales workflows that support a clean order process from quote through order entry.
    • Partner with cross-functional teams to translate business requirements into system configurations and process improvements.
    • Monitor pipeline performance, forecasting accuracy, and operational KPIs using Salesforce, Power BI, and Excel.
    • Identify process bottlenecks in the lead-to-order lifecycle and implement improvements to increase speed, accuracy, and consistency.


    Data Governance & Reporting
    • Maintain data standards including field definitions, naming conventions, and picklists.
    • Ensure data accuracy and completeness through ongoing monitoring, cleanup, and duplicate management.
    • Document system configurations, data models, and governance practices.
    • Ensure reporting and dashboards provide reliable insights for leadership and operational planning.


    User Support & Change Management
    • Serve as the primary support resource for Salesforce users.
    • Provide training and guidance to ensure strong system adoption.
    • Manage enhancement requests and coordinate system improvements using structured testing and release practices.


    Pipeline & Project Coordination
    • Maintain disciplined opportunity and project pipeline tracking across the sales lifecycle.
    • Ensure opportunity records accurately reflect stage, probability, value, and timing.
    • Coordinate with cross-functional teams to remove roadblocks and maintain project momentum.
    • Support forecasting and production planning by aligning pipeline data with ERP schedules and capacity constraints.


    Required Qualifications:
    • 5+ years of experience in Sales Operations, CRM administration, or related operational roles.
    • Hands-on experience administering Salesforce, including configuration, automation, and reporting.
    • Salesforce Administrator Certification (ADM-201) or equivalent experience.
    • Experience with analytics tools such as Power BI or Excel for forecasting and pipeline analysis.
    • Strong organizational and communication skills with the ability to work across multiple departments.


    Preferred Qualifications:
    • Experience in manufacturing, utilities, construction, or engineered-to-order environments.
    • Experience with Salesforce CPQ, Revenue Cloud, or CRM-ERP integrations.
    • Experience integrating Salesforce with ERP systems.
    • Additional Salesforce certifications or advanced reporting experience.


    Success Metrics:
    • High Salesforce user adoption across sales and operations teams.
    • Accurate, reliable pipeline reporting and forecasting.
    • Reduced friction in lead-to-order workflows.
    • Improved data quality and operational visibility across the project pipeline.
    • Exceptional task tracking and organizational skills with the ability to prioritize, monitor progress, and follow up effectively.
    • Ability to manage detailed documentation, version control, and process compliance with high accuracy.

    Salesforce Consultant

    Belgium, Brussels

    • €50,000 to €65,000 EUR
    • Consultants Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description





    I am currently partnering with a highly respected organisation that is looking to hire a top‑tier Salesforce Consultant. This is an exceptional opportunity for someone with strong functional or techno‑functional Salesforce Core experience who is committed to delivering outstanding quality and wants to accelerate their career within a high‑standards environment.

    My client places a strong emphasis on potential, precision, and excellence. They value consultants who take ownership, think critically, and consistently deliver work that reflects the mindset of a top 3% performer. For this reason, they are open to profiles with fewer years of experience, provided the talent and trajectory are exceptional.

    About the Role



    The successful candidate will join a dynamic project team and play a central role in driving Salesforce Core initiatives. This includes end‑to‑end functional responsibilities, from analysis and solution design through configuration and declarative automation, while supporting project management activities as needed.

    This is a non‑coding role focused entirely on delivering high‑quality functional solutions, with the support of a strong internal team.

    Key Responsibilities

    Functional & Techno-Functional Consulting

    • Lead or support discovery sessions, requirements gathering, and business analysis.
    • Translate business needs into clear, scalable Salesforce Core solutions.
    • Configure Salesforce using:
      • Flows and automation tools
      • Object model configuration
      • Security & sharing settings
      • Record types, page layouts, validation rules
    • Ensure solutions follow best practices and are built with long-term maintainability in mind.

    Quality-Driven Delivery

    • Produce well-structured documentation, user stories, and acceptance criteria.
    • Participate in functional testing, UAT support, and release readiness.
    • Uphold the highest level of quality on every deliverable-no shortcuts.

    Project & Stakeholder Support

    • Assist project managers with coordination, tracking, and risk management.
    • Facilitate workshops, demos, and training when required.
    • Collaborate effectively with cross-functional teams and senior stakeholders.

    Candidate Profile

    Essential

    • 2-5 years of hands-on Salesforce Core experience (Sales Cloud, Service Cloud, or Platform).
    • Strong functional or techno-functional skillset; fully comfortable configuring the platform without code.
    • Advanced understanding of Salesforce Flows and declarative automation.
    • Structured thinker with excellent problem‑solving skills.
    • Dutch & English Fluent
    • Proven ability to deliver polished, high-quality work.

    Preferred Qualities

    • A high‑potential consultant with ambition to become best‑in‑class.
    • Detail‑oriented and intellectually curious.
    • Self-driven, proactive, and comfortable operating in a high-performance culture.
    • Strong communication and stakeholder engagement abilities.

    Nice to Have

    • Salesforce Administrator or Consultant certifications.
    • Experience with Agile methodologies.
    • Exposure to multi-cloud environments or large-scale implementations.

    What My Client Offers

    • A culture that values excellence and growth above tenure.
    • Access to challenging and meaningful Salesforce projects.
    • Strong mentorship, career acceleration and certification opportunities.
    • A supportive environment that rewards ownership, quality, and curiosity.




    Salesforce Technical Architect

    England, Tyne and Wear, Sunderland

    • £600 to £750 GBP
    • Architects Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Mid-level

    Job description



    Contract Length: 8 Months
    Location: London, UK (Hybrid) 1- 2 Days a week in the office
    Industry: Real Estate / Property
    Start Date: ASAP

    About the Client



    My client is a leading real estate organisation undertaking a major digital transformation programme, migrating from a legacy CRM platform to Salesforce as the core system for client engagement, sales operations, and service delivery.

    The new platform will leverage Sales Cloud, Service Cloud, and Marketing Cloud to deliver a unified client experience across the property lifecycle.

    Role Overview



    We are seeking an experienced Salesforce Technical Architect to lead the architecture and technical design of the new Salesforce platform. You will define the end-to-end architecture, ensuring the solution is scalable, secure, and aligned with the organisation's long-term technology strategy.

    Working closely with stakeholders and delivery teams, you will guide the implementation and ensure best practices across development, integration, and data architecture.

    Key Responsibilities



    • Lead architecture and technical design for the Salesforce implementation


    • Define platform architecture across Sales Cloud, Service Cloud, and Marketing Cloud


    • Design scalable data models and integration frameworks


    • Provide technical leadership to developers and administrators


    • Define integration patterns with external systems


    • Establish best practices for development, security, and governance


    • Oversee data migration from legacy CRM systems


    • Conduct architecture reviews and ensure performance and security standards

    Required Experience



    • Extensive experience delivering enterprise Salesforce implementations


    • Proven experience as a Salesforce Technical Architect or Solution Architect


    • Strong experience with Sales Cloud, Service Cloud, and Marketing Cloud


    • Expertise in Salesforce data modelling, integrations, and security architecture


    • Experience with APIs, middleware, and event-driven integrations


    • Strong understanding of Apex, Lightning Web Components, and platform automation


    • Experience leading technical teams in complex CRM transformation programmes

    Desirable



    • Experience in the real estate / property sector


    • Experience migrating legacy CRM platforms to Salesforce

    Salesforce Admin

    England, West Yorkshire, Leeds

    • £30,000 to £45,000 GBP
    • System Administrators Role
    • Skills: Salesforce.com
    • Seniority: Junior

    Job description



    Salesforce Administrator | Leeds (Hybrid)

    We are an exciting technology business based in Leeds currently hiring for a Salesforce Administrator to join our internal team. Salesforce sits at the centre of our operations, and this role will play an important part in supporting and developing the platform as the company continues to scale.

    What you'll be doing:
    • Supporting and developing the internal Salesforce platform used across the business.
    • Building and improving automation using Salesforce Flow as the organisation continues to modernise processes and move away from legacy ways of working.
    • Assisting with more complex technical requirements across the platform. While the environment follows a clicks before code approach, some exposure to Apex would be beneficial when supporting advanced automation and troubleshooting.
    • Helping ensure systems remain well integrated as the organisation continues to grow, maintaining strong data quality and a reliable single source of truth across platforms.
    • Working with specialist tools including Certinia to support the professional services function. Previous experience with Certinia or similar PSA tools would be advantageous.


    What we're looking for
    • Experience working as a Salesforce Administrator, ideally with the Salesforce Administrator certification.
    • Strong experience building and managing automation using Flow Builder. You should be confident creating, troubleshooting and improving flows within a live environment.
    • Some exposure to Apex is desirable, whether through reading existing code, supporting developers or making small updates.
    • Experience working with PSA tools such as Certinia or FinancialForce would be beneficial but is not essential.
    • A proactive approach to improving systems and processes, with the confidence to suggest enhancements that help the wider business get more value from Salesforce.


    The Setup & Package
    • Salary: £30,000 - £45,000 (dependent on your level of experience).
    • Location: Our office is in Leeds
    • Hybrid Working: Hybrid working with 3 days per week in the Leeds office.
    • Culture: We're a tech-led business that values internal progression.


    If this sounds like the next step in your Salesforce career, please apply with an up to date CV to learn more about the opportunity.

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