We are hiring for:

As our Salesforce lead, you'll be the in‑house specialist, the person people turn to for insight, innovation, and solutions. You'll refine how we work, build intelligent automations, and use Salesforce technologies to make our teams more connected and efficient. It's an excellent opportunity for someone proactive and technically confident.

This role reports directly to the Chief Operating Officer and will operate with a high degree of independence and accountability. The Salesforce Administrator will have no direct reports but will work collaboratively across departments to support and influence how Salesforce is used throughout the business.

This is a hybrid role and will typically be based in Greater Manchester. However, it may occasionally require travel to other locations as necessary to fulfil the duties and responsibilities of the position.

Key responsibilities

• Take ownership of the Salesforce Sales Cloud platform, ensuring it runs efficiently and continues to evolve in line with business needs.
• Design, refine, and enhance automations, flows, and process functionality to improve efficiency and user experience.
• Shape and deliver the Salesforce roadmap, driving ongoing improvements and innovation across the system.
• Oversee integrations with external tools and third‑party applications to ensure seamless connectivity and data flow.
• Safeguard the quality, accuracy, and security of business data within Salesforce.
• Act as the Salesforce advocate, supporting users, gathering feedback, and delivering training to help teams get the most from the platform.
• Introduce and implement new capabilities and solutions that contribute to better business performance.
• Research, test, and guide the rollout of emerging Salesforce technologies, including Agentforce, Data Cloud and Shield.
• Partner closely with teams across Sales, Operations, Technical and Leadership to ensure Salesforce aligns with company goals and supports strategic growth.
• To always dress and act in a professional manner.
• Represent the company professionally in all interactions, leading by example and adhering to safe working practices.
• Participate constructively in the Annual Staff Review process and undertake any other reasonable tasks as required.

Experience and Knowledge Requirements

• Need to be eligible for security clearance in the UK.
• Confident working independently to manage and develop a Salesforce environment, from everyday admin tasks to more advanced configuration.
• Proactive and self‑motivated, with the ability to take ownership of Salesforce strategy, innovation and continuous improvement.
• Strong technical knowledge of Salesforce Sales Cloud and related tools, with proven experience delivering system enhancements, process improvement and automation.
• Skilled in building and optimising Flows, automations, dashboards and reports to drive efficiency, insight and productivity.
• Clear and confident communicator, capable of translating complex business requirements into practical Salesforce solutions.
• Solid background as a Salesforce Administrator, ideally gained over three or more years in a similar role.
• Salesforce Administrator or Advanced Administrator certification preferable.
• Awareness or experience of AI‑powered Salesforce technologies, including Agentforce and Data Cloud.
• Strong attention to detail, data accuracy and document standards.

Looking to join a dynamic team at an end-user dedicated to making a difference? We are seeking an experienced Salesforce Administrator to join our client's team, focusing on optimizing their Salesforce environment and support impactful initiatives. This is a permanent position that will working on a hybrid schedule in Miami Florida.

**Key Responsibilities and Skills Required:**
- Experience in data management and report generation within Salesforce.
- Ability to train and support end-users, fostering a collaborative environment.
- Strong problem-solving skills to address user needs and system enhancements.

- Proficiency in Salesforce NPSP would be a plus, ensuring effective configuration and management
- Excellent communication skills to liaise with diverse stakeholders.

We welcome candidates who are passionate about leveraging technology and can work as an in-house Salesforce expert. If you are ready to contribute to a supportive team and make an impact, please apply for this exciting opportunity.

Salesforce Platform Manager

Location: London (4 days per week in office)
Salary: £85,000-£100,000 + 20% Bonus + Benefits
Type: Permanent

Overview

Seeking a highly skilled Salesforce Platform Manager to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business.

Key Responsibilities

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  Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives.
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  Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts).
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  Gather, refine and prioritise requirements from cross-functional senior stakeholders.
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  Translate business needs into scalable technical solutions using Salesforce best practices.
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  Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations.
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  Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms.
• 
  
  Ensure platform governance, data quality, user adoption and release management processes are maintained.
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  Act as the primary liaison between business stakeholders, technical teams and external partners.
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  Guide solution architecture discussions and validate technical designs.
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  Provide expert-level knowledge to support complex troubleshooting and platform optimisation.

Skills & Experience Required

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  Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role.
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  Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns.
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  Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement).
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  Demonstrable experience managing and developing high-performing technical teams.
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  Ability to communicate effectively with senior stakeholders and translate technical detail into business value.
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  Experience working in agile environments with structured sprint planning and backlog management.
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  Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous.

What is on Offer

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  Competitive salary of £85,000-£100,000
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  Annual bonus and a comprehensive benefits package
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  High-impact role with ownership of a mission-critical Salesforce platform
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  Collaborative environment with strong support from senior leadership
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  London-based office with 4 days per week onsite
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  Opportunities for ongoing professional development and Salesforce certifications

Functional Salesforce Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Functional Salesforce Consultant zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du führst strukturierte Workshops mit Kund:innen durch, in denen ihr gemeinsam Anforderungen und Prozesse erarbeitet
• Du analysierst Geschäftsprozesse und Datenflüsse und setzt diese in konkrete Salesforce-Lösungen um
• In enger Zusammenarbeit mit dem Architects- und Developer-Team, entwickelst Du User Stories, Lösungsdesign und Prototypen
• Du konfigurierst Salesforce selbständig - von Objekten und Flows über Berechtigungen bis hin zu Automatisierungen und Reports
• Du begleitest den gesamten Implementierungsprozess von Tests über Schulungen bis zum Roll-out und stellst sicher, dass die Lösung reibungslos in Betrieb geht oder in die nächste Projektphase überführt wird
• Du unterstützt das Pre-Sales-Team bei Scoping-Aktivitäten und bringst deine Expertise zu Prozessverständnis, Use-Cases und Aufwandschätzungen ein
• Du hältst dich fachlich auf dem aktuellen Stand - mit Augenmerk auf Best Practices, neue Features und systemübergreifende Zusammenhänge.

Dein Profil

• Du bringst mehrjährige Salesforce-Projekterfahrung mit (sei es als Consultant, Business Analyst oder Administrator)
• Du beherrschst Prozessanalyse und Konzeption sicher und kannst dich branchenübergreifend in verschiedenen Funktionsbereichen zurechtfinden
• Du hast Erfahrung in codefreien Konfiguration (Flows, Approval-Prozesse, Reports und Security-Einstellungen sind dir vertraut)
• Du verstehst Datenmodelle, Integrationsprinzipien und Benutzererlebnisse (Erfahrung mit Experience Cloud von Vorteil)
• Relevante Salesforce Zertifizierungen im Bereich Administrator, Business Analyst oder Consultant runden dein Profil ab
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Salesforce Administrator

Edinburgh | Hybrid (minimum 2 days per week in the office) | Up to £55,000

Make your mark by joining our client as a Salesforce Administrator within their Revenue Operations team. Our client is a well-established, global organisation operating within a regulated environment, where Salesforce plays a central role in supporting commercial decision-making and sales effectiveness.

The role sits within the Revenue Operations function, reporting into Sales / Revenue Operations leadership, and works closely with Sales, Finance and Marketing stakeholders across the business.

Key Responsibilities

• Own the day-to-day administration of Salesforce, ensuring data quality, usability and strong adoption across Sales teams.
• Build and maintain reports and dashboards that provide clear visibility of pipeline, performance and forecasting.
• Support sales process optimisation by improving workflows, fields, automation and overall CRM efficiency.
• Act as a trusted partner to Sales stakeholders, translating operational needs into practical Salesforce solutions.
• Contribute to wider sales operations initiatives, including forecasting support, territory changes and system improvements.
• Support onboarding and offboarding processes within Salesforce, ensuring smooth transitions for starters, movers and leavers.

The ideal candidate will possess:

• Hands-on Salesforce administration experience, with strong reporting and dashboard capability.
• A solid understanding of sales operations, CRM best practice and data-driven decision making.
• Excellent communication skills, with the ability to work confidently with non-technical stakeholders.
• Strong attention to detail, with a proactive and problem-solving mindset.
• Experience working in a fast-paced, commercial or scaling environment.

This is a hybrid role, with a minimum of two days per week in the Edinburgh office, offering flexibility alongside the opportunity to be part of a collaborative, forward-thinking team.

Job Title: Salesforce Administrator

Location: Manchester (Hybrid - 3 days per week in the office)
Salary: £50,000 - £55,000 per annum + Benefits
Employment Type: Permanent

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Overview

An established end customer based in Manchester is looking for an experienced Salesforce Administrator to take ownership of their Salesforce platform and support a user base of approximately 70 users. The organisation uses Sales Cloud as its core CRM alongside other Salesforce products and is continuing to invest in the platform to support business growth.

This role is ideal for a hands-on administrator who enjoys working closely with stakeholders, improving system adoption, and driving continuous improvement across Salesforce.

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Key Responsibilities

• 
  
  Act as the primary Salesforce Administrator for a 70-user environment
• 
  
  Manage and maintain Salesforce Sales Cloud and other Salesforce products
• 
  
  Configure and support:
  • 
    
    Users, profiles, roles, permission sets, and security settings
  • 
    
    Custom objects, fields, page layouts, record types, validation rules, and flows
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  Provide day-to-day user support, including troubleshooting issues and managing requests
• 
  
  Work closely with sales and wider business teams to gather requirements and translate them into Salesforce solutions
• 
  
  Support system enhancements, releases, and ongoing platform improvements
• 
  
  Maintain data quality, including data imports, cleansing, and reporting
• 
  
  Create and maintain reports and dashboards to support business insight
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  Manage integrations with third-party systems where required
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  Ensure best practices are followed around documentation, change management, and platform governance

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Required Skills & Experience

• 
  
  Proven experience as a Salesforce Administrator in a commercial environment
• 
  
  Strong hands-on experience with Sales Cloud
• 
  
  Experience supporting a multi-user Salesforce org (circa 50+ users preferred)
• 
  
  Good understanding of Salesforce configuration (no/low-code)
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  Experience with automation tools such as Flow
• 
  
  Strong stakeholder management and communication skills
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  Ability to work independently and take ownership of the Salesforce platform

Benefits

• 
  
  Salary of £50,000 - £55,000 depending on experience
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  Hybrid working model (3 days per week in the Manchester office)
• 
  
  Competitive benefits package
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  Opportunity to own and shape the Salesforce platform within an end-customer environment

Role Summary
Lead the technical design and delivery of enhancements to the commercial lending platform (nCino), partnering with business and IT teams to execute scalable, secure solutions in a regulated banking environment.

Key Responsibilities

• Lead end‑to‑end technical delivery for nCino enhancements, including configuration, custom development, integrations, security, vendor coordination, and production migration.
• Serve as technical authority during discovery and refinement, advising on feasibility, risks, and solution design.
• Mentor and support junior developers through task breakdown, code reviews, training, and escalation support.
• Own complex, business‑critical development work and establish standards for code quality, architecture, and best practices.
• Provide level‑of‑effort estimates and make final technical decisions when implementation tradeoffs arise.
• Partner with product owners to manage backlog health, address technical debt, and participate in Agile ceremonies.
• Troubleshoot and resolve advanced platform issues; track vendor releases and evolving platform capabilities.
• Ensure compliance with internal policies, regulatory requirements, and security standards.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
• 8+ years of software development and/or business application administration experience.
• 3+ years administering nCino
• 1+ year in a lead or supervisory role.
• Experience owning product roadmaps, releases, risk management, and full SDLC delivery.
• Strong ability to communicate technical concepts to business and executive stakeholders.

Preferred Experience

• Cloud‑based commercial lending platforms, workflow/BPM tools, and regulated environments.
• Agile / Scrum / SDLC methodologies and tools (Azure DevOps, Jira, etc.).
• Apex, Java, or similar web development languages.
• Commercial lending operations and vendor‑led development teams.

Certifications

• nCino and/or Salesforce Administrator (required or within 6 months of hire).
• Advanced Salesforce Administrator, nCino Platform Developer, or nCino Commercial Banking certifications (preferred).