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    Salesforce Administrator

    England, Greater Manchester, Manchester

    • £45,000 to £50,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    We are hiring for:

    As our Salesforce lead, you'll be the in‑house specialist, the person people turn to for insight, innovation, and solutions. You'll refine how we work, build intelligent automations, and use Salesforce technologies to make our teams more connected and efficient. It's an excellent opportunity for someone proactive and technically confident.

    This role reports directly to the Chief Operating Officer and will operate with a high degree of independence and accountability. The Salesforce Administrator will have no direct reports but will work collaboratively across departments to support and influence how Salesforce is used throughout the business.

    This is a hybrid role and will typically be based in Greater Manchester. However, it may occasionally require travel to other locations as necessary to fulfil the duties and responsibilities of the position.

    Key responsibilities
    • Take ownership of the Salesforce Sales Cloud platform, ensuring it runs efficiently and continues to evolve in line with business needs.
    • Design, refine, and enhance automations, flows, and process functionality to improve efficiency and user experience.
    • Shape and deliver the Salesforce roadmap, driving ongoing improvements and innovation across the system.
    • Oversee integrations with external tools and third‑party applications to ensure seamless connectivity and data flow.
    • Safeguard the quality, accuracy, and security of business data within Salesforce.
    • Act as the Salesforce advocate, supporting users, gathering feedback, and delivering training to help teams get the most from the platform.
    • Introduce and implement new capabilities and solutions that contribute to better business performance.
    • Research, test, and guide the rollout of emerging Salesforce technologies, including Agentforce, Data Cloud and Shield.
    • Partner closely with teams across Sales, Operations, Technical and Leadership to ensure Salesforce aligns with company goals and supports strategic growth.
    • To always dress and act in a professional manner.
    • Represent the company professionally in all interactions, leading by example and adhering to safe working practices.
    • Participate constructively in the Annual Staff Review process and undertake any other reasonable tasks as required.


    Experience and Knowledge Requirements
    • Need to be eligible for security clearance in the UK.
    • Confident working independently to manage and develop a Salesforce environment, from everyday admin tasks to more advanced configuration.
    • Proactive and self‑motivated, with the ability to take ownership of Salesforce strategy, innovation and continuous improvement.
    • Strong technical knowledge of Salesforce Sales Cloud and related tools, with proven experience delivering system enhancements, process improvement and automation.
    • Skilled in building and optimising Flows, automations, dashboards and reports to drive efficiency, insight and productivity.
    • Clear and confident communicator, capable of translating complex business requirements into practical Salesforce solutions.
    • Solid background as a Salesforce Administrator, ideally gained over three or more years in a similar role.
    • Salesforce Administrator or Advanced Administrator certification preferable.
    • Awareness or experience of AI‑powered Salesforce technologies, including Agentforce and Data Cloud.
    • Strong attention to detail, data accuracy and document standards.

    Salesforce Administrator

    USA, Texas, Dallas

    • $120,000 to $150,000 USD
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Administrator



    Location: Dallas, TX (Onsite 2-3 days per week)
    Employment Type: Full‑Time

    Role Overview



    We are looking for a Salesforce Administrator who can manage day‑to‑day platform operations, support business users, and ensure a secure, scalable environment. The ideal candidate is comfortable handling a diverse workload and maintaining high standards of quality and documentation. Additional responsibilities may be assigned based on evolving business needs, and reasonable accommodations will be provided when required.

    Key Responsibilities

    User & Security Management

    • Administer user accounts, permissions, roles, access settings, SSO, and licensing.
    • Apply industry‑aligned security principles, including least‑privilege access and structured governance.

    Configuration & Automation

    • Build and maintain declarative solutions using Flow, validation rules, approval processes, layouts, Lightning configuration, and foundational Experience Cloud setup.
    • Favor low‑code and no‑code solutions to support scalable system design.

    Data Quality & Maintenance

    • Ensure high‑quality, accurate data across all Salesforce objects.
    • Execute data imports/exports, cleanup efforts, and deduplication.
    • Prepare data sets using Excel functions (e.g., VLOOKUP/XLOOKUP) and load them via Data Loader or similar tools.

    Business Support & Analysis

    • Review and clarify incoming requests and serve as the initial point of troubleshooting for functional issues.
    • Reproduce and categorize potential defects, escalate as needed, and keep stakeholders informed.
    • Write simple user stories and acceptance criteria, manage ticket queues, support UAT, and maintain clear documentation.

    Release & Change Enablement

    • Bundle and validate admin updates, assist in testing cycles, and run smoke checks.
    • Produce succinct release notes.
    • Experience with deployment tools like Copado, Git, or Azure DevOps is advantageous.

    Training, Reporting & Adoption

    • Create brief user guides and in‑app prompts that support system adoption.
    • Build core dashboards and reports, and help drive consistent KPI usage across teams.

    Required Qualifications

    • 5+ years of Salesforce administration experience (Sales Cloud, Service Cloud, Experience Cloud) in an active, mid‑size production environment.
    • Strong expertise in Flow and the Salesforce security model, including Experience Cloud management.
    • Skilled in data loading, cleanup, and transformation, with solid Excel proficiency.
    • Strong communication abilities and comfort working with both business and technical partners.
    • Ability to manage competing priorities and maintain organized documentation.
    • Salesforce Administrator (ADM‑201) certification.

    Preferred Qualifications

    • Advanced certifications such as Advanced Administrator (ADM‑211), Platform App Builder, or relevant Consultant certifications.
    • Agile team experience, including participation in sprint ceremonies and work tracking (Azure DevOps preferred).
    • Exposure to CI/CD practices, automated testing, and tools like Copado or Git.
    • Familiarity with additional Salesforce technologies such as Data Cloud, Marketing Cloud, B2B Commerce, or telephony/CTI integrations.
    • Basic understanding of SOQL and high‑level Apex troubleshooting concepts.

    Education

    • Bachelor's degree in Information Systems, Computer Science, Business, or equivalent professional experience.


    Salesforce Administrator / Inhouse Consultant (m/w/d)

    Germany, Hessen, Gießen (35396)

    • €75,000 to €90,000 EUR
    • System Administrators Role
    • Skills: Salesforce, CRM, Salesforce Cloud, Service Cloud, Salesforce Administrator, Inhouse Salesforce Consultant
    • Seniority: Mid-level

    Job description



    Standort: Gießen
    Beschäftigungsart: Vollzeit

    Sie möchten die Weiterentwicklung einer modernen CRM-Landschaft aktiv mitgestalten und Ihre Erfahrung im Salesforce-Umfeld in einem dynamischen Arbeitsumfeld einbringen? Dann bietet Ihnen diese Position als Salesforce Administrator / Inhouse Consultant (m/w/d) die ideale Möglichkeit dazu.

    In dieser Rolle übernehmen Sie die Verantwortung für die Administration und Optimierung der Salesforce-Plattform und arbeiten eng mit verschiedenen Fachbereichen zusammen, um Geschäftsprozesse effizient abzubilden und kontinuierlich zu verbessern.

    Ihre Aufgaben
    • Administration und Weiterentwicklung der Salesforce-Plattform (z. B. Sales Cloud, Service Cloud)
    • Anpassung von Workflows, Flows, Reports und Dashboards
    • Analyse von Anforderungen aus den Fachbereichen und Umsetzung in Salesforce-Lösungen
    • Sicherstellung der Datenqualität sowie Pflege und Strukturierung von Datenmodellen
    • Unterstützung der Anwender sowie Durchführung von Schulungen und Trainings
    • Zusammenarbeit mit internen Teams und externen Partnern zur Umsetzung von Projekten und Erweiterungen
    • Mitwirkung bei Integrationen und der kontinuierlichen Optimierung der Systemlandschaft


    Ihr Profil
    • Erfahrung in der Administration von Salesforce
    • Gute Kenntnisse in Salesforce-Konfiguration (Flows, Reports, Dashboards, Benutzerverwaltung)
    • Verständnis für CRM-Prozesse, idealerweise in den Bereichen Vertrieb oder Kundenservice
    • Analytische Denkweise und strukturierte Arbeitsweise
    • Kommunikationsstärke sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
    • Sehr gute Deutsch- und gute Englischkenntnisse


    Das erwartet Sie
    • Spannende Aufgaben in einer modernen Salesforce-Umgebung
    • Home-Office-Anteil und flexible Arbeitszeiten
    • Möglichkeit, eigene Ideen einzubringen und Prozesse aktiv zu gestalten
    • Individuelle Weiterbildungs- und Zertifizierungsmöglichkeiten (z. B. Salesforce Zertifizierungen)
    • Attraktives Gehaltspaket und langfristige Perspektiven


    Wenn diese Position Ihr Interesse geweckt hat und Sie Ihre Erfahrung einbringen möchten, freuen wir uns darauf, von Ihnen zu hören.

    Senden Sie uns gerne Ihre aussagekräftigen Bewerbungsunterlagen oder nehmen Sie unverbindlich Kontakt mit uns auf, um weitere Informationen zu dieser Position zu erhalten.

    Wir freuen uns auf Ihre Bewerbung und darauf, Sie kennenzulernen.

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    Salesforce Delivery Manager

    England, London

    • £70,000 to £80,000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    Salesforce Delivery Manager

    Location- London/Remote Uk wide (London Office)

    Contract Type- Permanent, Hours- Full Time, Salary - £70,000-£85,000

    This is an excellent opportunity for a Salesforce Delivery Manager with the necessary experience to join a fantastic consultancy in London

    Key responsibilities
    • Lead the end-to-end delivery of Salesforce projects, including project planning, execution, monitoring, and control
    • Project scope, goals, and deliverables in collaboration with multiple different stakeholders
    • Maintain & enhance project plans, ensuring they are aligned with project goals and objectives




    Requirements
    • Minimum of 4 years of experience in delivery management, with a proven track record of delivering Salesforce projects on time and within budget
    • Budgetary preparation experience
    • Certified Salesforce Administrator and/or Salesforce Project Manager
    • Strong understanding of Salesforce Sales Cloud & Service Cloud




    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com



    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    Remote nCino Development Lead | $165,000+

    USA, Colorado, Denver

    • $130,000 to $170,000 USD
    • Developers Role
    • Skills: nCino, Salesforce
    • Seniority: Mid-level

    Job description





    Role Summary
    Lead the technical design and delivery of enhancements to the commercial lending platform (nCino), partnering with business and IT teams to execute scalable, secure solutions in a regulated banking environment.

    Key Responsibilities
    • Lead end‑to‑end technical delivery for nCino enhancements, including configuration, custom development, integrations, security, vendor coordination, and production migration.
    • Serve as technical authority during discovery and refinement, advising on feasibility, risks, and solution design.
    • Mentor and support junior developers through task breakdown, code reviews, training, and escalation support.
    • Own complex, business‑critical development work and establish standards for code quality, architecture, and best practices.
    • Provide level‑of‑effort estimates and make final technical decisions when implementation tradeoffs arise.
    • Partner with product owners to manage backlog health, address technical debt, and participate in Agile ceremonies.
    • Troubleshoot and resolve advanced platform issues; track vendor releases and evolving platform capabilities.
    • Ensure compliance with internal policies, regulatory requirements, and security standards.


    Qualifications
    • Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
    • 8+ years of software development and/or business application administration experience.
    • 3+ years administering nCino
    • 1+ year in a lead or supervisory role.
    • Experience owning product roadmaps, releases, risk management, and full SDLC delivery.
    • Strong ability to communicate technical concepts to business and executive stakeholders.


    Preferred Experience
    • Cloud‑based commercial lending platforms, workflow/BPM tools, and regulated environments.
    • Agile / Scrum / SDLC methodologies and tools (Azure DevOps, Jira, etc.).
    • Apex, Java, or similar web development languages.
    • Commercial lending operations and vendor‑led development teams.


    Certifications
    • nCino and/or Salesforce Administrator (required or within 6 months of hire).
    • Advanced Salesforce Administrator, nCino Platform Developer, or nCino Commercial Banking certifications (preferred).

    Salesforce Administrator

    Scotland, Edinburgh

    • £50,000 to £55,000 GBP
    • System Administrators Role
    • Skills: Salesforce.com
    • Seniority: Mid-level

    Job description



    Salesforce Administrator

    Edinburgh | Hybrid (minimum 2 days per week in the office) | Up to £55,000

    Make your mark by joining our client as a Salesforce Administrator within their Revenue Operations team. Our client is a well-established, global organisation operating within a regulated environment, where Salesforce plays a central role in supporting commercial decision-making and sales effectiveness.

    The role sits within the Revenue Operations function, reporting into Sales / Revenue Operations leadership, and works closely with Sales, Finance and Marketing stakeholders across the business.

    Key Responsibilities
    • Own the day-to-day administration of Salesforce, ensuring data quality, usability and strong adoption across Sales teams.
    • Build and maintain reports and dashboards that provide clear visibility of pipeline, performance and forecasting.
    • Support sales process optimisation by improving workflows, fields, automation and overall CRM efficiency.
    • Act as a trusted partner to Sales stakeholders, translating operational needs into practical Salesforce solutions.
    • Contribute to wider sales operations initiatives, including forecasting support, territory changes and system improvements.
    • Support onboarding and offboarding processes within Salesforce, ensuring smooth transitions for starters, movers and leavers.


    The ideal candidate will possess:
    • Hands-on Salesforce administration experience, with strong reporting and dashboard capability.
    • A solid understanding of sales operations, CRM best practice and data-driven decision making.
    • Excellent communication skills, with the ability to work confidently with non-technical stakeholders.
    • Strong attention to detail, with a proactive and problem-solving mindset.
    • Experience working in a fast-paced, commercial or scaling environment.


    This is a hybrid role, with a minimum of two days per week in the Edinburgh office, offering flexibility alongside the opportunity to be part of a collaborative, forward-thinking team.

    Salesforce Administrator

    England, Greater Manchester, Manchester

    • £50,000 to £55,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Job Title: Salesforce Administrator



    Location: Manchester (Hybrid - 3 days per week in the office)
    Salary: £50,000 - £55,000 per annum + Benefits
    Employment Type: Permanent

    Overview



    An established end customer based in Manchester is looking for an experienced Salesforce Administrator to take ownership of their Salesforce platform and support a user base of approximately 70 users. The organisation uses Sales Cloud as its core CRM alongside other Salesforce products and is continuing to invest in the platform to support business growth.

    This role is ideal for a hands-on administrator who enjoys working closely with stakeholders, improving system adoption, and driving continuous improvement across Salesforce.

    Key Responsibilities



    • Act as the primary Salesforce Administrator for a 70-user environment


    • Manage and maintain Salesforce Sales Cloud and other Salesforce products


    • Configure and support:


      • Users, profiles, roles, permission sets, and security settings


      • Custom objects, fields, page layouts, record types, validation rules, and flows


    • Provide day-to-day user support, including troubleshooting issues and managing requests


    • Work closely with sales and wider business teams to gather requirements and translate them into Salesforce solutions


    • Support system enhancements, releases, and ongoing platform improvements


    • Maintain data quality, including data imports, cleansing, and reporting


    • Create and maintain reports and dashboards to support business insight


    • Manage integrations with third-party systems where required


    • Ensure best practices are followed around documentation, change management, and platform governance

    Required Skills & Experience



    • Proven experience as a Salesforce Administrator in a commercial environment


    • Strong hands-on experience with Sales Cloud


    • Experience supporting a multi-user Salesforce org (circa 50+ users preferred)


    • Good understanding of Salesforce configuration (no/low-code)


    • Experience with automation tools such as Flow


    • Strong stakeholder management and communication skills


    • Ability to work independently and take ownership of the Salesforce platform

    Benefits



    • Salary of £50,000 - £55,000 depending on experience


    • Hybrid working model (3 days per week in the Manchester office)


    • Competitive benefits package


    • Opportunity to own and shape the Salesforce platform within an end-customer environment

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    Salesforce & Sales Operations Specialist

    USA, Texas, Houston

    • $110,000 to $130,000 USD
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Job Summary:
    The Salesforce CRM & Sales Operations Specialist is responsible for administering and optimizing Salesforce and related sales technologies to support a disciplined, data-driven, and scalable sales process. This role collaborates with cross-functional teams-including Sales, Estimating, Operations, and Finance-to ensure systems, workflows, and data support accurate forecasting, efficient quote-to-order execution, and clear visibility across the project pipeline. Operating in a project-based environment, the administrator ensures strong pipeline discipline, data quality, and process consistency, leveraging CRM, ERP, and analytics to streamline workflows, improve reporting, and enable a predictable order process for both internal teams and clients.

    Key Responsibilities:

    Salesforce Administration & System Management
    • Administer users, roles, permissions, and security settings in Salesforce.
    • Configure and maintain objects, fields, page layouts, automation (Flows), validation rules, and approval processes.
    • Manage opportunity stages, lead conversion, and quoting workflows aligned with project-based sales cycles.
    • Develop and maintain dashboards and reports for pipeline visibility, forecasting, and operational KPIs.
    • Support integrations between Salesforce, ERP systems, and analytics tools in collaboration with IT.


    Sales Operations & Process Improvement
    • Design and maintain scalable sales workflows that support a clean order process from quote through order entry.
    • Partner with cross-functional teams to translate business requirements into system configurations and process improvements.
    • Monitor pipeline performance, forecasting accuracy, and operational KPIs using Salesforce, Power BI, and Excel.
    • Identify process bottlenecks in the lead-to-order lifecycle and implement improvements to increase speed, accuracy, and consistency.


    Data Governance & Reporting
    • Maintain data standards including field definitions, naming conventions, and picklists.
    • Ensure data accuracy and completeness through ongoing monitoring, cleanup, and duplicate management.
    • Document system configurations, data models, and governance practices.
    • Ensure reporting and dashboards provide reliable insights for leadership and operational planning.


    User Support & Change Management
    • Serve as the primary support resource for Salesforce users.
    • Provide training and guidance to ensure strong system adoption.
    • Manage enhancement requests and coordinate system improvements using structured testing and release practices.


    Pipeline & Project Coordination
    • Maintain disciplined opportunity and project pipeline tracking across the sales lifecycle.
    • Ensure opportunity records accurately reflect stage, probability, value, and timing.
    • Coordinate with cross-functional teams to remove roadblocks and maintain project momentum.
    • Support forecasting and production planning by aligning pipeline data with ERP schedules and capacity constraints.


    Required Qualifications:
    • 5+ years of experience in Sales Operations, CRM administration, or related operational roles.
    • Hands-on experience administering Salesforce, including configuration, automation, and reporting.
    • Salesforce Administrator Certification (ADM-201) or equivalent experience.
    • Experience with analytics tools such as Power BI or Excel for forecasting and pipeline analysis.
    • Strong organizational and communication skills with the ability to work across multiple departments.


    Preferred Qualifications:
    • Experience in manufacturing, utilities, construction, or engineered-to-order environments.
    • Experience with Salesforce CPQ, Revenue Cloud, or CRM-ERP integrations.
    • Experience integrating Salesforce with ERP systems.
    • Additional Salesforce certifications or advanced reporting experience.


    Success Metrics:
    • High Salesforce user adoption across sales and operations teams.
    • Accurate, reliable pipeline reporting and forecasting.
    • Reduced friction in lead-to-order workflows.
    • Improved data quality and operational visibility across the project pipeline.
    • Exceptional task tracking and organizational skills with the ability to prioritize, monitor progress, and follow up effectively.
    • Ability to manage detailed documentation, version control, and process compliance with high accuracy.

    Salesforce Admin

    England, West Yorkshire, Leeds

    • £30,000 to £45,000 GBP
    • System Administrators Role
    • Skills: Salesforce.com
    • Seniority: Junior

    Job description



    Salesforce Administrator | Leeds (Hybrid)

    We are an exciting technology business based in Leeds currently hiring for a Salesforce Administrator to join our internal team. Salesforce sits at the centre of our operations, and this role will play an important part in supporting and developing the platform as the company continues to scale.

    What you'll be doing:
    • Supporting and developing the internal Salesforce platform used across the business.
    • Building and improving automation using Salesforce Flow as the organisation continues to modernise processes and move away from legacy ways of working.
    • Assisting with more complex technical requirements across the platform. While the environment follows a clicks before code approach, some exposure to Apex would be beneficial when supporting advanced automation and troubleshooting.
    • Helping ensure systems remain well integrated as the organisation continues to grow, maintaining strong data quality and a reliable single source of truth across platforms.
    • Working with specialist tools including Certinia to support the professional services function. Previous experience with Certinia or similar PSA tools would be advantageous.


    What we're looking for
    • Experience working as a Salesforce Administrator, ideally with the Salesforce Administrator certification.
    • Strong experience building and managing automation using Flow Builder. You should be confident creating, troubleshooting and improving flows within a live environment.
    • Some exposure to Apex is desirable, whether through reading existing code, supporting developers or making small updates.
    • Experience working with PSA tools such as Certinia or FinancialForce would be beneficial but is not essential.
    • A proactive approach to improving systems and processes, with the confidence to suggest enhancements that help the wider business get more value from Salesforce.


    The Setup & Package
    • Salary: £30,000 - £45,000 (dependent on your level of experience).
    • Location: Our office is in Leeds
    • Hybrid Working: Hybrid working with 3 days per week in the Leeds office.
    • Culture: We're a tech-led business that values internal progression.


    If this sounds like the next step in your Salesforce career, please apply with an up to date CV to learn more about the opportunity.

    Salesforce Administrator Jobs

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