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Salesforce Technical Sales - only German Speaker

Responsibilities:

• Understand client requirements and craft tailored solutions using Salesforce products and services.
• Conduct product demonstrations and presentations to prospective clients.
• Engage in technical discussions with clients to address their specific needs and concerns.
• Translate technical requirements into clear proposals and recommendations.
• Build and maintain strong client relationships through effective communication.
• Stay updated on the latest Salesforce features, updates, and industry trends.
• Provide pre-sales technical support to the sales team and clients.

Qualifications:

• More than 5 years of direct experience in Salesforce projects within Swiss companies.
• Strong proficiency in the German language, both spoken and written.
• Excellent technical knowledge of the Salesforce platform, including LWC, Visualforce, APEX, Mulesoft, and Heroku.
• Advantageous to have experience with multiple Salesforce Clouds, such as SFDC, SFMC, SFCC, Manufacturing Cloud, etc.
• Exceptional communication and presentation skills.
• Ability to understand complex technical requirements and translate them into client-friendly solutions.
• Strong problem-solving skills and a proactive attitude.
• Located in Zurich or willing to relocate.

If you are an experienced Salesforce professional within the Swiss market, possess strong technical acumen, and thrive in a client-facing role, we encourage you to apply. Please send your CV and a brief cover letter to n.laribi@masonfrank.com. We look forward to discussing your potential contribution to our client.

Salesforce Architect, French or German speaker, Geneva/Zurich (m/f/d)

We are seeking a skilled Salesforce Architect with a strong technical background and expertise in solution design. As a Salesforce Architect in the pre-sales phase, you will play a crucial role in understanding client requirements, designing effective Salesforce solutions, and presenting them to potential customers.

Responsibilities:

Collaborate with the sales team to understand client needs and objectives.

Conduct discovery sessions with clients to gather business and technical requirements.

Design innovative and scalable Salesforce solutions that align with client objectives.

Create high-level solution architectures, including integration strategies and data models.

Prepare and deliver compelling presentations and demonstrations of proposed solutions to clients.

Provide expert advice and guidance to clients on Salesforce best practices and industry trends.

Collaborate with internal teams to estimate project efforts and define implementation strategies.

Develop and deliver comprehensive technical proposals, including project scope, timeline, and cost.

Engage in technical discussions with clients to address concerns, clarify requirements, and ensure solution feasibility.

Stay updated with the latest Salesforce features, releases, and industry developments.

Requirements:

Strong technical background with hands-on experience in Salesforce development and architecture.

Proven experience in pre-sales or solution design roles, preferably in the Salesforce ecosystem.

In-depth knowledge of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and others.

Excellent problem-solving and analytical skills to assess client needs and design effective solutions.

Strong presentation and communication skills to articulate complex technical concepts to non-technical stakeholders.

Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.

Salesforce certifications, such as Salesforce Certified Technical Architect, are highly desirable.

French or German speaker only

If you are a passionate and experienced Salesforce Solution Architect looking to join a top Salesforce partner, we would love to hear from you. Apply now and be a part of large scale projects !

If you want to apply please send me an email with your CV at n.laribi@masonfrank.com.

Job Responsibilities

As a Senior Salesforce Marketing Cloud Consultant, you will be part of a dynamic team with a strong entrepreneurial spirit. From day one, you will support projects in the German speaking area in Zurich, collaborating with us and our clients to design and implement Salesforce projects.

In this role, your responsibilities will ideally encompass a variety of tasks:

• Collaborate with our Business Analysts and Strategy Consultants on holistic journey concepts.
• Design solution concepts within the Marketing Cloud and develop Marketing Automation strategies in partnership with our clients.
• Ensure technical excellence in the execution of our Marketing Cloud projects.
• Engage actively in the implementation and execution of Salesforce projects, serving as a valuable sparring partner for configuration experts and developers.

Qualifications

Ideally, you should have experience with at least two of the following Salesforce products:

• Sales Cloud
• Service Cloud
• Communities / Experience Cloud
• Marketing Cloud / Pardot

Additional requirements include:

• Fluent proficiency in both German and English.
• A minimum of three years of experience on the Salesforce platform.
• Preferably, possession of multiple Salesforce certifications.
• Prior experience in managing larger client projects.

(Senior) Salesforce Developer

Unsere Kunden sind derzeit auf der Suche nach Salesforce Entwickler (m/w/d) zur Verstärkung Ihres Teams in Zürich und Buchs (St. Gallen).

Dein Verantwortungsbereich:

• Du spielst eine aktive Rolle in aktuelle Digitalisierungsprojekte, vor allem bei der Entwicklung und Umsetzung von neue CRM-Systems.
• Du arbeitest eng mit Experten aus verschiedenen Bereichen und der IT zusammen. Ihr teilt euch Gedanken zu fachlichen und technischen Anforderungen mit und holst im Rahmen der Business-Analyse Inputs zur Umsetzung und Weiterzuentwicklung ein.
• Du bist Teil des CRM-Teams und verantwortlich für alle Schritte, die zu einer nutzer- und kundenfreundlichen Lösung führen - von der Analyse über die Planung bis hin zur Integration in andere Systeme, dem Testen und schliesslich der Einführung der Lösungen

Dein Profil:

• Min. 2-3 Jahre Salesforce-Entwicklungserfahrung
• Idealerweise bist du Salesforce-Zertifiziert
• Mehr jährige Erfahrung und gute Kenntnisse in Apex und LWC und Visualforce
• Du sprichst Deutsch auf B2-Niveau und fliessend Englisch

Bewerbungen offen für Schweizer/EU-Bürger oder Inhaber einer gültigen Schweizer Arbeitsbewilligung

Wenn du dich für diese Stelle interessierst und mehr wissen möchtest, zögere bitte nicht, mich zu kontaktieren.

Victoria Boller
Senior Recruitment Consultant
Mason Frank International
v.boller@masonfrank.com / +41 44 668 9836

IT Process Owner Salesforce 100% (m/f/d)

In this role, you will have the following responsibilities:

• Planning and further development of the CRM application Salesforce in collaboration with users
• Application lifecycle management of the CRM application Salesforce
• Ensuring compliance with IT security and IT governance guidelines
• Prioritizing the use of Salesforce standard features and best practices
• Identifying opportunities to improve business processes with Salesforce
• Analyzing new requirements from business areas, identifying possible solutions, and supporting the implementation process
• Developing user reports, participating in the documentation of new processes and workflows, and assisting with testing and training
• Taking on project management tasks
• Creating and maintaining user groups

For this exciting and versatile position, you should bring the following qualifications:

• Bachelor's or Master's degree in Computer Science, Digital Marketing, Data Science, or a related field
• Several years of experience in IT-related handling of the Salesforce platform, including data models
• Experience in an international manufacturing company is a significant advantage
• Profound experience in project management and sub-project management
• Good knowledge of modern IT system landscapes
• Fluency in German and English, both spoken and written

Responsibilities:


* Identifying new approaches and solutions to business problems
* Creation and design of the product vision and roadmap in cooperation with the departments and the cross-cloud management team
* Leverage standard Salesforce features and best practices as much as possible
* Developing user stories, contributing to the documentation of new processes and procedures, and supporting tests and training
* Assessment and prioritization of the requirements from the departments and development of solutions in coordination with the responsible IT managers
* Ensuring transparency of the statuses of epics and user stories and taking on project management tasks
* A team player. Coordination talent, performance and solution-oriented and inspire us


Experience:


* Completed studies in business administration or business informatics or comparable training
* At least 3 years of experience as a Salesforce Product Owner or Business Analyst with in-depth knowledge of Salesforce processes and the Salesforce product (preferably in the Service Cloud and Experience Cloud area)
* In-depth knowledge in the analysis of business processes in a service-oriented organization
* Several years of experience in agile project management and specialist knowledge of the entire software life cycle
* Salesforce certification or high Trailhead qualification is an advantage
* Fluent German and good English skills

Salesforce Consultant Multi-Cloud, Genève (m/f/d)

Nous recherchons un consultant Salesforce qui dispose d'une expérience confirmée et d'un excellent relationnel. La maîtrise du français est obligatoire.

Responsabilités :

• Gérer et entretenir la configuration et le paramétrage de la plateforme Salesforce.
• Collaborer avec les équipes internes pour répondre aux besoins métier en utilisant les fonctionnalités de Service Cloud, Experience Cloud et Marketing Cloud.
• Assurer la maintenance régulière de la plateforme, y compris les mises à jour et les améliorations.
• Fournir un support technique aux utilisateurs finaux et résoudre les problèmes liés à la plateforme.
• Gérer les autorisations, les rôles et les profils des utilisateurs pour assurer la sécurité des données.
• Créer et personnaliser des rapports et des tableaux de bord pour analyser les données Salesforce.
• Former les utilisateurs sur l'utilisation efficace de la plateforme.

Exigences :

• Plus de 3 ans d'expérience en tant qu'Administrateur Salesforce.
• Solides compétences en gestion de Service Cloud, Experience Cloud et Marketing Cloud.
• Excellente maîtrise de la configuration et du paramétrage de la plateforme Salesforce.
• Capacité à établir et à entretenir d'excellentes relations interpersonnelles.
• Maîtrise du français, à l'oral et à l'écrit.
• Certification Salesforce est un atout majeur.
• Compétences de résolution de problèmes et orientation vers les détails.

Si vous avez l'expérience requise et que vous êtes passionné par Salesforce, je serais ravie de discuter de cette opportunité avec vous. Veuillez soumettre votre CV et une lettre de motivation à n.laribi@masonfrank.com.

CRM Product Owner
Canton St. Gallen

As a CRM Product Owner, your primary objective will be to envision and implement scalable software sales processes within Salesforce.com Sales Cloud, collaborating closely with your team.

Key Responsibilities:

Strategic Vision and Roadmap Development:

Assume ownership of the strategic vision and future roadmap for global software product sales processes supported by Salesforce.com Sales Cloud.

Take full responsibility for every aspect, decision, and task related to your product.

Thought Leadership and Analysis:

Provide thought leadership by thoroughly analyzing new business requirements.

Translate these requirements into actionable plans and architect solutions that are fit for purpose.

Develop IT strategy and guidelines in alignment with the overarching vision.

Collaboration and Stakeholder Engagement:

Offer strategic counsel on business processes and solutions.

Collaborate closely with business stakeholders to define and adapt requirements for the integration of scalable software sales processes into the CRM solution.

Post-Merger Integration:

Lead the major project of integrating a new software into the existing CRM landscape.

Your ability to harmonize requirements from Global IT and align them within the dynamic software sales roadmap will be instrumental in achieving success in this role.

This position presents a unique opportunity to drive innovation and transformation within the company's CRM processes.

Profile:

• University degree in Information Management, Computer Science, Business Informatics, or similar
• at least 2 years of experience as a Product Owner in an Agile Software Development setting.
• Experience with CRM systems is required, experience with Salesforce would be an advantage.
• Good understanding of system integration technologies and/or software development
• Strong analytical skills and business understanding
• Strong communication skills and an understanding of corporate politics
• Fluent English speaking and with a valid EU/Swiss passport or a Swiss working permit

Are you interested in the position and meet the above requirements?

Then apply via the "Apply" button.

Victoria Boller
Senior Recruitment Consultant
v.boller@masonfrank.com