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For Permanent and Contract, Account Executive

    Salesforce Program Manager/Director

    USA, Illinois, Chicago

    • $160,000 to $225,000 USD
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description

    Qualifications

    • Experience: 15-20 Years
    • 15-20 years of total IT work experience in working with US based customers with good understanding of Salesforce and Data related deliveries, HLS domain is good to have
    • Should be located in Chicago area and willing to work out the office, hybrid.
    • Liaison with customer sponsor/ stakeholders for delivery, relations and customer expectation management with proven customer centricity
    • Managing the overall account governance including customer feedback, escalations, risks, issues, dependencies, etc
    • Background in SF deliveries with good understanding of SF ecosystem thereby able to influence innovations
    • Adept at working with Sales and other stakeholders and supporting pre-sales as well as growth opportunities
    • Understand various account planning techniques such as V2MOM, SWOT, Account plans, etc
    • Understands the various commercial and service models of engagements
    • Background in various types of delivery processes (Agile, Waterfall, Iterative) with proven track record of process improvements
    • Pharma/ Life sciences industry experience



      Responsibilities

      • Participating/ conducting the weekly/ monthly and quarterly governance meetings
      • Working closely with the onshore and offshore team to ensure delivery are completed on schedule and quality
      • Should have delivered transformation programs as well as Service programs, both in Fixed Price as well as TnM model
      • Ensuring the overall compliance in terms of SOW, Billing, Compliance etc
      • Adhere to the coding and review practices laid down by the team
      • Be equally responsible for the quality and timeliness of the modules you are working on

    new

    Lead Salesforce Engineer

    England, London

    • £80,000 to £100,000 GBP
    • Developers Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    Role: Lead Salesforce Engineer

    Salary: Up to £100,000 per annum

    Work Model: Hybrid (London)

    Mason Frank is proud to be partnering with a prominent company in financial services sector to find a Lead Salesforce Engineer. The company is undergoing a transformative journey, expanding its global footprint and enhancing the value it delivers to clients.

    Key Responsibilities:
    • Lead the design and development of Salesforce solutions, including Sales Cloud, CPQ, and Marketing Cloud.
    • Manage and mentor a team of Salesforce administrators, guiding them through complex technical challenges.
    • Build and maintain strong relationships with internal teams (Sales, Marketing, Technology) and external partners to deliver successful projects.
    • Drive Salesforce security best practices and ensure data compliance across all platforms.
    • Collaborate on the creation of a robust Salesforce architecture that integrates seamlessly with other business platforms.
    • Oversee the implementation of automation processes to improve the efficiency of internal teams, including sales and marketing.
    • Manage Salesforce user administration tasks, including system security, role modifications, and process optimization.
    • Develop and deliver Salesforce dashboards and reports to support business decisions and performance tracking.
    • Ensure a smooth deployment pipeline between Salesforce environments.


    What We're Looking For:
    • Proven leadership experience within a Salesforce environment, with the ability to mentor and guide teams.
    • Extensive hands-on experience with Salesforce technologies: Sales Cloud and Marketing Cloud.
    • Strong problem-solving skills with a focus on delivering efficient, scalable solutions.
    • Excellent communication and collaboration abilities, capable of working with cross-functional teams and external partners.
    • In-depth knowledge of Salesforce security and data modelling.
    • Experience with large-scale Salesforce deployments, from design to delivery.
    • Ability to translate business requirements into technical Salesforce solutions.


    Desirable:
    • Experience working with Salesforce consultancies or integrating Salesforce with financial systems.
    • Proficiency in Apex programming and Salesforce certifications (Sales Cloud, CPQ, Marketing Cloud).
    • Experience with SQL, SOQL, and Marketing Cloud integration options.


    Application Process: If this sounds like the role for you, and you're excited to work at the cutting edge of Salesforce technology, we'd love to hear from you. Please click the link or send your CV to l.camilleri@masonfrank.com

    Salesforce Solutions Architect

    England, London, City of London

    • £80,000 to £90,000 GBP
    • Architects Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    Job Role: Solutions Architect!

    Salary: £80,000 - £90,000

    Work Model: Hybrid (Must be UK-Based)

    Mason Frank have partnered with a renowned business driving innovation in the digital services space, working with enterprise-level clients to revolutionise CRM, marketing, business intelligence, and cloud solutions. Be a part of their dynamic team leading the charge in transforming customer relationships and empowering the next generation of businesses to unlock new opportunities.

    Your Role:
    As a Salesforce Solutions Architect, you'll take the lead in shaping cutting-edge Salesforce solutions, guiding both technical and functional teams with best-practice frameworks. You'll work closely with C-suite stakeholders, ensuring seamless implementation and innovative architecture that drives business growth.

    Key Responsibilities:
    • Design and architect Salesforce solutions, guiding delivery from concept to completion.
    • Build trusted relationships with clients and partners, establishing effective workflows and ensuring best practices.
    • Steer project and delivery plans, and occasionally support sales in crafting architectural visions for new projects.
    • Drive innovation by recommending platform solutions and managing technical challenges.


    What You Bring:
    • Expertise as a Salesforce Architect on enterprise-level projects, particularly within Energy & Utilities.
    • Strong knowledge of Salesforce products like Sales Cloud, Service Cloud, CPQ, Field Service Lightning, and more.
    • Ability to lead complex multi-platform projects with ISV partner solutions.
    • A deep understanding of Salesforce governor limits, identity management, and cyber security regulations.
    • Experience with architectural governance, data migration, and integration best practices.
    • Exceptional communication and presentation skills, with some pre-sales experience being a plus.


    What You Bring:
    • Expertise as a Salesforce Architect on enterprise-level projects, particularly within Energy & Utilities.
    • Strong knowledge of Salesforce products like Sales Cloud, Service Cloud, CPQ, Field Service Lightning, and more.
    • Ability to lead complex multi-platform projects with ISV partner solutions.
    • A deep understanding of Salesforce governor limits, identity management, and cyber security regulations.
    • Experience with architectural governance, data migration, and integration best practices.
    • Exceptional communication and presentation skills, with some pre-sales experience being a plus.


    Hybrid Working Environment:
    Balance between office, client sites, and home. You'll have the flexibility to work where it makes the most sense for you, your role, and our clients.

    Diversity and Inclusion:
    We celebrate diversity and champion an inclusive work environment where everyone can bring their full selves to work.

    Ready to Take the Lead? Let's transform the future of customer engagement together!

    l.camilleri@masonfrank.com

    Application Manager Salesforce

    Switzerland, Schwyz

    • CHF 95,000 to CHF 115,000 CHF
    • Consultants Role
    • Skills: Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Implementation
    • Seniority: Mid-level

    Job description



    Salesforce Application Manager m/w/d

    Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Ein Kunde von uns in Schwyz, sucht derzeit eine/n Salesforce Application Manager zur Verstärkung ihres IT-Teams.

    Beschreibung der Aufgaben
    • Technische Betreuung des Anwendungsportfolios (Salesforce B2B Commerce, Marketing Cloud, Sales Cloud, Service Cloud)
    • Sicherstellung der Verfügbarkeit der Anwendungen inkl. 2nd Level Support
    • Analyse von Geschäftsanforderungen und Entwicklung von Spezifikationen
    • Erfassung und Koordination von Applikation-Changes
    • Planung und Durchführung von Release-Updates in Abstimmung mit dem Service Owner
    • Mitarbeit in Projekten im zugeteilten Service- und Applikationsumfeld
    • Erstellung von Systemdokumentationen und Testfällen sowie Planung und Durchführung von Schulungen für End User


    Profil
    • Abgeschlossene Ausbildung im Bereich Informatik (Wirtschaftsinformatik, FH oder äquivalente Qualifikation)
    • Mehrjährige Erfahrung in der Betreuung von Business Applikationen (CRM- und e-Commerce Systemen von Vorteil)
    • IT Service Management Kenntnisse
    • Freude in einem internationalen Unternehmen zu arbeiten
    • Teamplayer mit Eigenverantwortung und Selbständigkeit
    • Fliessend Deutsch und Englisch


    Bewerbungen offen für Schweizer/EU-Bürger oder Inhaber einer gültigen Schweizer Arbeitsbewilligung.

    Wenn du dich für diese Stelle interessierst und mehr wissen möchtest, zögere bitte nicht, mich zu kontaktieren.

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