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For Permanent and Contract, Account Executive

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    Salesforce Administrator - Operations

    England, Hertfordshire, Watford

    • £45,000 to £450,000 GBP
    • Other Positions Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Job Title: Salesforce Administrator- Operations

    Location: Watford

    Work location: Remote

    Salary:£45,000

    Job Type: Full time



    Role Overview:

    Responsible for the translation of business requirements into functional specifications enabling SF development. Ensuring that the salesforce platform provides the business with and effective and efficient way to process the lifecycle.



    Key Responsibilities:
  • Salesforce Administration:
    • Perform daily administration of the Salesforce platform, including user account maintenance, reports and dashboards, workflows, and other routine tasks.
    • Manage and maintain data integrity, security, and compliance within Salesforce.
    • Customize and configure Salesforce objects, fields, page layouts, record types, and validations.
  • User Support and Training:
    • Provide day-to-day support to Salesforce users, troubleshooting issues and providing guidance on best practices.
    • Develop and deliver training materials and sessions for new and existing users to enhance their understanding and usage of Salesforce.
  • Process Improvement:
    • Collaborate with stakeholders to identify areas for process improvement and recommend solutions within the Salesforce platform.
    • Design and implement enhancements to streamline and optimize business processes using Salesforce automation tools such as Process Builder, Flow, and Lightning components.
  • Reporting and Analytics:
    • Create and maintain custom reports and dashboards to provide actionable insights to stakeholders.
    • Analyse data to identify trends, opportunities, and areas for improvement.





    Personal Specifications:
    • Extensive experience with salesforce
    • Willing to undertake training and examinations if required
    • Salary Sacrifice knowledge and experience
    • Experienced in business UAT with the ability to write scenarios and scripting
    • Significant experience in a leasing environment


    Enterprise Sales Executive | $140,000 Base + Commission

    USA, California, Mountain View

    • Negotiable
    • Sales Role
    • Skills: Sales, Salesforce
    • Seniority: Mid-level

    Job description



    Qualifications:

    • Prior experience in selling enterprise-level search solutions is required.
    • Proficiency in understanding how technology and solutions align with various business requirements.
    • Expertise in one of the following domains: AI/Machine Learning, Customer Support, or CX.
    • Proven track record in driving business development across the entire sales cycle.
    • Strong written and verbal communication abilities.
    • Minimum of 3 years of quota-based sales experience within a prominent Technology/Services organization, focusing on software solutions & IT software products.
    • Capability to articulate the business proposition effectively and provide analyses to assist clients in their purchasing decisions.



    Roles and Responsibilities:

    • Engage with both new and existing clients in meaningful, business-centric discussions.
    • Identify and assess business opportunities while addressing customer pain points, security challenges, and application modernization needs.
    • Manage intricate sales cycles, engaging key stakeholders, and elucidating the value proposition of our solutions to C-level executives.
    • Forecast sales projections and revenue targets while ensuring client satisfaction.
    • Conduct territory/vertical identification and research to formulate a robust go-to-market strategy and identify qualified target accounts.
    • Develop sales pipelines through cold calling, email campaigns, direct connections, and market intelligence.
    • Collaborate effectively with business partners and other departments, including software sales, sales operations, IT services, and customer success, to devise innovative solutions tailored to meet customer requirements.

    VP of Transportation Accounts 2024 - 0031

    USA, Virginia, Arlington

    • $180,000 to $250,000 USD
    • Other Positions Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description

    • Your future duties and responsibilities:
      * Lead DOT/FAA account customer delivery, sales pipeline development, capture activities, and technical solution development.
      * Provide management and oversight of DOT service delivery in areas such as Application/Software Development, Data Analytics, Cloud Enablement, DevOps, SaaS/PaaS Implementation, Agile Transformation, Digital Modernization, and Cybersecurity.
      * Develop and maintain close relationships with Indev's transportation clients.
      * Support high-quality delivery, customer relationship management, recruiting, lead capture, and sales efforts.
      * Communicate effectively with senior managers, colleagues, and stakeholders.
      * Utilize knowledge of government IT contracting, acquisition trends, and federal customer buying behaviors.
      * Shape proposal criteria to maximize scoring and develop winning proposals.


    Required :

    * 10+ years of experience with capture of IT services work, business development, and proposal development in the transportation market.
    * Deep customer relationships within the transportation market.
    * Experience with all aspects of capture management, including developing and submitting winning proposals.
    * Expertise in SaaS/PaaS Implementation (notably Salesforce), Agile Software Development, Cloud Engineering, DevOps, and Cybersecurity.
    * Proven knowledge of DOT customer mission requirements and IT buying habits.
    * Strong leadership, business ethics, and negotiation skills.
    * Excellent oral and written communication skills.
    * Domain technical expertise in a relevant technical field such as SaaS/PaaS Implementation (notably Salesforce), Agile Software Development, Cloud Engineering, DevOps, and Cybersecurity, in addition to formal management education and experience.
    * In-depth proven knowledge of DOT customer mission requirements and IT buying habits is preferred.

    Salesforce Marketing Cloud Administrator

    USA, Maryland

    • $100,000 to $120,000 USD
    • System Administrators Role
    • Skills: Salesforce Marketing Cloud Implementation
    • Seniority: Mid-level

    Job description




    Key Responsibilities:
    * Design, build, and execute marketing journeys and automation workflows using Journey Builder, tailored to specific customer segments and personas.
    * Develop and deploy personalized, multi-channel campaigns utilizing MobileConnect, including SMS, MMS, and push notifications, to reach customers on their preferred channels.
    * Collaborate with marketing, sales, and other teams to define campaign objectives, audience targeting criteria, and messaging strategies.
    * Leverage AMPscript for content personalization.
    * Configure and optimize data extensions, data filters, and decision splits within Journey Builder to ensure accurate audience segmentation and campaign personalization.
    * Implement MobileConnect keywords, shortcodes, and subscription management processes to facilitate opt-ins and opt-outs in compliance with regulations.
    * Monitor campaign performance and engagement metrics, conducting A/B tests and analyzing results to optimize campaign effectiveness and ROI.
    * Work closely with Salesforce administrators and developers to integrate Marketing Cloud with other systems and data sources for seamless data flow and campaign execution.
    * Provide training and support to marketing teams on the use of Journey Builder and MobileConnect, empowering them to create and manage their campaigns independently.
    * Stay updated on industry best practices, new features, and trends within Salesforce Marketing Cloud, recommending enhancements and optimizations to maximize platform capabilities.
    * Ensure compliance with data privacy regulations, such as GDPR and CCPA, in all marketing activities and campaigns.



    Required Qualifications:
    * Certified Marketing Cloud Administrator
    * 3 to 5 years of experience in marketing operations, campaign management, or similar roles, with a focus on Salesforce Marketing Cloud.
    Desirable Qualifications
    * Bachelor's degree in Marketing, Communications, Business, or related field.
    * Additional certifications including Marketing Cloud Developer, Marketing Cloud Email Specialist, and Marketing Cloud Account Engagement Specialist
    Required Skills
    * Proficiency in Journey Builder and MobileConnect within Salesforce Marketing Cloud, including configuration, automation, and reporting.
    * Experience with Data Extensions, Automation Studio Content Builder, Email Studio, etc.
    * Strong understanding of marketing automation concepts, customer journey mapping, and segmentation strategies.
    * Excellent analytical skills, with the ability to interpret data, identify trends, and make data-driven recommendations.
    * Strong project management skills, with the ability to prioritize tasks, manage timelines, and collaborate with cross-functional teams.
    * Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts to non-technical stakeholders.
    * Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs and priorities.


    Salesforce Consultant

    Canada, Quebec, Montréal

    • CA$100,000 to CA$150,000 CAD
    • Consultants Role
    • Skills: Salesforce, Salesforce Sales Cloud
    • Seniority: Mid-level

    Job description



    * Open-budget salary
    * Leader in digital services and consulting
    * Hybrid model
    About the Company
    Mason Frank International is in collaboration with our client, a leading organization for over 20 years of experience, specializing in crafting innovative technological and operational strategies for forward-thinking enterprises.
    They are seeking an experienced Salesforce Consultant to drive end-to-end delivery for Salesforce implementations. You'll play a pivotal role in understanding client needs, designing tailored solutions, and nurturing strong client relationships while ensuring project success within scope and budget.
    Responsibilities
    * Gain in-depth understanding of client business processes to design effective Salesforce solutions
    * Lead project deliverables from discovery to deployment and training
    * Collaborate with team members to enhance Salesforce functionality
    * Maintain clear communication with clients and team to ensure project success
    Skills
    * MUST BE BILINGUAL (ENGLISH AND FRENCH)
    * Expertise in Sales and Service Cloud implementation and data modeling
    * Familiarity with marketing automation tools and specialized industry insights
    * Prior experience in business analysis or project management roles is highly regarded
    Certifications
    You will already have or willing to obtain the following certifications:
    * Salesforce Sales Cloud Consultant
    * Salesforce Service Cloud Consultant
    * Salesforce Experience Cloud Consultant
    * Salesforce Certified Administrator
    This position is available for an immediate start and is interviewing NOW. Click 'APPLY' or contact +1 647 932 6330 / d.gnuyen1@masonfrank.com for more details regarding the role.

    Head of Salesforce CRM / Sales Enablement

    USA, New York

    • $190,000 to $250,000 USD
    • Other Positions Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description





    Requirements:

    • Bachelor's degree in business, engineering, computer science, data sciences, finance, or related fields.
    • Experience in leading CRM, Sales enablement and Sales Data strategy in a global asset management firm (business lines include wealth management and institutional).
    • Salesforce Administrator or Advanced Administrator certifications.
    • Strong understanding of the Salesforce CRM and related technology landscape, best practices, data architecture design, implementation and integration; ability to leverage experience to deliver analytics and insights to support growth.
    • Detailed understanding of the sales business process from lead generation, pipeline management, sales forecasting and client service models.
    • Ability to translate business needs and use cases into technical specs and functional requirements.
    • Experience working with large datasets from multiple sources, specifically with 3rd party data such as Bright scope, SalesConnect, RIA database, firm level reports, discovery data and data packages.
    • Deep understanding of master data management concepts, principles and best practices.




    You will :
    • Work with key stakeholders to develop and implement and drive adoption of critical tools to enhance sales and marketing effectiveness and productivity. (e.g., Seismic, Cvent, RFP360, Pardot, and PowerBI.).
    • Design and implement a data governance and change management process.
    • Responsible for oversight of CRM and data management vendor services (e.g., SS&C, Broadridge, Salesforce.com).
    • Enhance and manage case management and backlog management protocols.
    • Stay current on Salesforce innovation and design, refine and communicate a clear vision of how potential enhancements can be applied to enable sales team execution and deliver solutions that help their sales efforts.
    • Collaborate with technology to design an effective data architecture for the sales enablement platform and tools. Drive prioritization for the technology team.


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