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For Permanent and Contract, Trainer

    Ref: 111021ZP

    Salesforce Trainer - Remote - $90/hr

    USA, Colorado

    • 90 to 90 USD
    • Trainers Role
    • Skills: Salesforce, Salesforce.com, SFDC, SDLC, Agile, Salesforce Trainer, Salesforce Consultant, Apex, Lightning, Developer, Development, Stakeholders, Analysis, Visualforce, SCRUM, Trainer, Change Manager, SME, Instructional Design, Articulate 360
    • Seniority: Senior

    Job description



    Salesforce Trainer - Remote - $90/HR

    Looking for a Salesforce Trainer in the Financial Services industry who will work with existing staff on the development, production, and delivery of projects within Salesforce and other high priority projects.

    The Role:

    You will work with support teams, SMEs, and other staff and team members during review sessions to identify learning engagement opportunities. Review methods and procedures for applicability on new assignments. Demonstrate good judgment in implementing methods and techniques for obtaining results.

    Your responsibilities will include:
    • Work with learning and development team, determine the design standards for content and implement templates and style guides
    • Create assessment-driven content for Salesforce to ensure learner understanding of concepts and processes
    • Work with SMEs and support team to develop instructional design plans for digital program platforms
    • Conduct workshops on Salesforce to introduce latest content for release.
    • Participate in cross-functional teams to offer and gather input on how to instructionally enhance the content.
    • Stay up-to-date on current trends and research on innovations and developments in the fast-moving field of instructional design.


    Preferred Knowledge, Skills, and Abilities:
    • Excellent knowledge of Salesforce
    • Knowledge of Articulate 360
    • Excellent written and verbal communication skills
    • Strong understanding of Adult Learning Theory, instructional design models, and evaluation models
    • Strong presentation skills
    • Extensive experience within instructional design
    • Experience within a call center environment
    • Bachelor's degree in instructional design, Communication, Education, or related field
    • Professional certifications preferred




    If you are looking for your next long-term contract working on the latest technology, please send your updated resume to
    z.price@masonfrank.com.

    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are. I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role or for information on the Salesforce.com market and some of the opportunities that are available I can be contacted at (303) 558-4404 or z.price@masonfrank.com.

    Ref: LON-13581

    CRM Manager/Salesforce Training and Adoption

    England, Surrey, Epsom

    • 38000 to 45000 GBP
    • Trainers Role
    • Skills: CRM Manager, Salesforce Trainer, Training, Administrator
    • Seniority: Mid-level

    Job description



    Salesforce Trainer/CRM Manager - 38-45k

    One of the UK's leading health care charities are looking for an experienced CRM Manager to work with their users across the charity and ensure that they are all up-skilled and can use the CRM effectively.



    The opportunity

    This role will support Hospitals, GPLOs, Central staff, Corporate Sales, Business Services as well as any other areas where Salesforce is utilised, so extensive experience with SF implementation in other organisations is key. This role is pivotal to ensuring our SF system is used in the correct way and thus encouraging correct adoption.

    Through this role, there will be an improvement in data capture and adherence to processes, both of which are imperative to driving the business forward. This position will work closely with IT and Digital, Senior CRM Manager and Head of CRM to ensure the right target areas are focused upon.

    A final key element will be the feedback this role also acquires from the daily users. Working with the Senior CRM Manager any significant issues or risks reported will be logged and added to the Backlog to be addressed by IT ensuring continuous improvement and that our system is meeting the needs of the business.



    The person

    To succeed as a CRM Manager you will need:
    • Experience of working in a training capacity and producing guidance material.
    • Confident explaining SF to numbers of stakeholders.
    • Able to work with all levels of user expertise in relation to SF CRM.
    • SF Marketing Cloud working experience.
    • Knowledge of both B2B and B2C working practices.
    • Strong leadership - being able to lead by inspiring, engaging and driving performance from direct and indirect teams towards a common goal.
    • Enthusiasm, positive attitude - engender momentum in initiatives, especially where detail is yet to be developed, but the goal is inspiring.
    • Problem solver - approaches challenges with a drive to bring people together to solve them. A curious nature and an eye for detail will be key to supporting IT and our SF users.
    • Strong stakeholder management skills in a matrix environment - working with disparate teams to bring them together.




    Key information about the role.

    Essential - Degree of Higher Qualification in Digital, IT or Business/Marketing or equivalent qualification.

    Extensive knowledge of Salesforce

    An understanding of agile project management principles is beneficial

    Salary - £38,000 - £45,000 Dependent on Experience.



    If you are interested please get in touch with me via email at
    g.jackson@masonfrank.com or apply here.

    Ref: SFA123

    Salesforce Administrator

    England

    • 40000 to 50000 GBP
    • System Administrators Role
    • Skills: Salesforce Administrator, Administrator, Certified, Trainer
    • Seniority: Mid-level

    Job description



    My client is a market leading automotive retailer.

    The Salesforce administrator is responsible for the day-to-day health and configuration of the Salesforce application. This includes managing a range of regular, routine administrative tasks within the Salesforce application, ranging from helping users develop reports and resetting passwords to maintaining data quality, managing systems changes and deployment, adding fields, running backups, provision of training for the IT Service Desk team, among other tasks. This role is a critical part of the Business Support service team, also providing end user technical support for escalations


    Role & Responsibilities
    • Unlocking user accounts, resetting passwords
    • Dealing with SSO, Certificate and Authentication issues
    • Troubleshooting email campaigns
    • Fixing data records
    • Managing report queries
    • Monitoring, management, and completion of daily, weekly, monthly, quarterly and yearly administrative tasks as defined by the Senior Program architect as part of the Salesforce configuration.
    • User training



    Qualifications
    • MUST BE UK BASED
    • ADM 201 Certificate, Preferable
    • Must have experience with User training in person and virtually


    Benefits
    • 25 Days Holiday
    • Laptop of your choice
    • Free Eyesight tests
    • Childcare vouchers
    • Training with the aim of career progression


    If you are UK Based Salesforce Administrator, and you are interested in finding more about this role, don't hesitate to apply for this role and I'll be in contact. Alternatively, you can reach me on



    Phone: +44 (0)203 868 5180 (ext 5180)
    Email:
    j.akinloye@masonfrank.com

    Ref: MFI13102105

    Salesforce Consultant

    Italy, Milan (province), Milano

    • Negotiable
    • Consultants Role
    • Skills: Salesforce, Salesforce.com, Functional Consultant, Consultant, Salesforce Consultant, Sales, Service, Marketing, Sales Cloud
    • Seniority: Junior

    Job description



    Are you passionate about wanting to relocate to Norway?

    Our client has one of the most exciting opportunities yet! We're looking for experienced Salesforce Functional Consultants to join a fast-growing team in Oslo!

    As part of a global company, you'd be responsible for working with multiple clients from small-medium firms across an array of industries from retail, media, services & transport to finance to health-care or education. As a Salesforce Platinum partner, they understand how to deliver on creating the best and most unique solutions to suit every client's needs.

    With so many types of projects to work on and highly experienced Salesforce team members around you, there's a wealth of knowledge and expertise to be passed on to fuel your career path in this company!

    Keen to be a part of it all? Check out the requirements to see if you're what we're looking for!



    Job responsibilities:
    • Identify client business processes and undergo requirements gathering as you work closely with the business to understand their needs and offer advisory support.
    • Continuously develop the customer journey and experience for your clients as you deliver a high quality service.
    • Create and engage in dialogue within the markets and product owners.
    • Plan and execute sprints and facilitate workshops with relevant markets.
    • Analyse and evaluate throughout project progress to improve standards and continue to create a great experience for users and customers as you work on multiple accounts simultaneously.


    Qualifications:
    • Experience in Sales, Service or Marketing Cloud (Essential)
    • Fluent in English (Essential)
    • Salesforce Certifications (Desirable)
    • Trailhead Badges & Active Trailhead Use (Desirable)
    • Scandinavian Speaking (Desirable)
    • Previous Nordic project experience (Desirable)
    • Understanding from a technical perspective is beneficial though not required, e.g. experience of coding in APEX (Desirable)


    Additional Benefits:
    • Be a passionate member of an energetic and driven group of individuals who have a great sense of team spirit and uphold company values.
    • Fantastic brand new office with a great company culture based in Oslo, Norway with exclusive weekly personal trainer and beverages/music perks!
    • Flexibility when it comes to working. Scope to work remotely from home some days but also take an active lead in working on-site with the customers when necessary and learn from other Salesforce experts in the office.
    • Opportunities for travel, as a global company the door is wide open for your future career path!


    Based in Oslo already? Or are you ready to pack your bags and relocate to Norway? If it sounds like the perfect fit for you then don't hesitate to get your application in today!

    Ref: MFI12102101

    Salesforce Functional Consultant

    Norway, Oslo

    • Negotiable
    • Consultants Role
    • Skills: Salesforce, Salesforce.com, Solution Architect, Sales Cloud, API, APEX, visualforce, AGILE
    • Seniority: Junior

    Job description



    Are you passionate about wanting to relocate to Norway?

    Our client has one of the most exciting opportunities yet! We're looking for experienced Salesforce Functional Consultants to join a fast-growing team in Oslo!

    As part of a global company, you'd be responsible for working with multiple clients from small-medium firms across an array of industries from retail, media, services & transport to finance to health-care or education. As a Salesforce Platinum partner, they understand how to deliver on creating the best and most unique solutions to suit every client's needs.

    With so many types of projects to work on and highly experienced Salesforce team members around you, there's a wealth of knowledge and expertise to be passed on to fuel your career path in this company!

    Keen to be a part of it all? Check out the requirements to see if you're what we're looking for!



    Job responsibilities:
    • Identify client business processes and undergo requirements gathering as you work closely with the business to understand their needs and offer advisory support.
    • Continuously develop the customer journey and experience for your clients as you deliver a high quality service.
    • Create and engage in dialogue within the markets and product owners.
    • Plan and execute sprints and facilitate workshops with relevant markets.
    • Analyse and evaluate throughout project progress to improve standards and continue to create a great experience for users and customers as you work on multiple accounts simultaneously.


    Qualifications:
    • Experience in Sales, Service or Marketing Cloud (Essential)
    • Fluent in English (Essential)
    • Salesforce Certifications (Desirable)
    • Trailhead Badges & Active Trailhead Use (Desirable)
    • Scandinavian Speaking (Desirable)
    • Previous Nordic project experience (Desirable)
    • Understanding from a technical perspective is beneficial though not required, e.g. experience of coding in APEX (Desirable)


    Additional Benefits:
    • Be a passionate member of an energetic and driven group of individuals who have a great sense of team spirit and uphold company values.
    • Fantastic brand new office with a great company culture based in Oslo, Norway with exclusive weekly personal trainer and beverages/music perks!
    • Flexibility when it comes to working. Scope to work remotely from home some days but also take an active lead in working on-site with the customers when necessary and learn from other Salesforce experts in the office.
    • Opportunities for travel, as a global company the door is wide open for your future career path!


    Based in Oslo already? Or are you ready to pack your bags and relocate to Norway? If it sounds like the perfect fit for you then don't hesitate to get your application in today!

    Ref: MFI29102101

    Salesforce Functional Consultant in Norway

    Spain, Barcelona

    • Negotiable
    • Consultants Role
    • Skills: Salesforce, Salesforce.com, Solution Architect, Sales Cloud, API, APEX, visualforce, AGILE
    • Seniority: Mid-level

    Job description



    Are you passionate about wanting to relocate to Norway?

    Our client has one of the most exciting opportunities yet! We're looking for experienced Salesforce Functional Consultants to join a fast-growing team in Oslo!

    As part of a global company, you'd be responsible for working with multiple clients from small-medium firms across an array of industries from retail, media, services & transport to finance to health-care or education. As a Salesforce Platinum partner, they understand how to deliver on creating the best and most unique solutions to suit every client's needs.

    With so many types of projects to work on and highly experienced Salesforce team members around you, there's a wealth of knowledge and expertise to be passed on to fuel your career path in this company!

    Keen to be a part of it all? Check out the requirements to see if you're what we're looking for!



    Job responsibilities:
    • Identify client business processes and undergo requirements gathering as you work closely with the business to understand their needs and offer advisory support.
    • Continuously develop the customer journey and experience for your clients as you deliver a high quality service.
    • Create and engage in dialogue within the markets and product owners.
    • Plan and execute sprints and facilitate workshops with relevant markets.
    • Analyse and evaluate throughout project progress to improve standards and continue to create a great experience for users and customers as you work on multiple accounts simultaneously.


    Qualifications:
    • Experience in Sales, Service or Marketing Cloud (Essential)
    • Fluent in English (Essential)
    • Salesforce Certifications (Desirable)
    • Trailhead Badges & Active Trailhead Use (Desirable)
    • Scandinavian Speaking (Desirable)
    • Previous Nordic project experience (Desirable)
    • Understanding from a technical perspective is beneficial though not required, e.g. experience of coding in APEX (Desirable)


    Additional Benefits:
    • Be a passionate member of an energetic and driven group of individuals who have a great sense of team spirit and uphold company values.
    • Fantastic brand new office with a great company culture based in Oslo, Norway with exclusive weekly personal trainer and beverages/music perks!
    • Flexibility when it comes to working. Scope to work remotely from home some days but also take an active lead in working on-site with the customers when necessary and learn from other Salesforce experts in the office.
    • Opportunities for travel, as a global company the door is wide open for your future career path!


    Based in Oslo already? Or are you ready to pack your bags and relocate to Norway? If it sounds like the perfect fit for you then don't hesitate to get your application in today!

    Salesforce Trainer Jobs

    If you're looking for the latest Salesforce Trainer jobs, look no further than Mason Frank. We're experts in recruiting for Salesforce roles worldwide and have built incredible relationships across the ecosystem over the years, meaning employers come to us first with their Salesforce Trainer vacancies. Because we're dedicated solely on recruiting for Salesforce jobs, our expert recruiters know all the ins and outs of getting you that dream career move.