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Senior Salesforce Marketing Cloud Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Senior Salesforce Marketing Cloud Consultant zur Erweiterung des Salesforce-Teams.

Deine Rolle

In dieser Position übernimmst du die Verantwortung für innovative Projekte im Salesforce-Umfeld - von der ersten Idee über die technische Umsetzung bis hin zur kontinuierlichen Weiterentwicklung.
Du arbeitest eng mit Kund:innen aus unterschiedlichen Branchen zusammen und bringst dein Know-how in cross-funktionale Teams ein.

Deine Aufgaben

• Gestaltung und Umsetzung wirkungsvoller, datengetriebener Customer Journeys über verschiedene Kanäle hinweg
• Entwicklung skalierbarer Marketinglösungen mit Schwerpunkt auf Salesforce Marketing Cloud und Data Cloud
• Technische Verantwortung bei der Implementierung von Marketing-Automation-Prozessen - in enger Zusammenarbeit mit Admins, Architekt:innen und Entwickler:innen
• Nutzung der Data Cloud zur Echtzeit-Segmentierung, Datenaktivierung und zielgerichteten Kampagnensteuerung
• Beratung von Kunden bei Strategieentwicklung, Use-Case-Definition und praktischer Umsetzung - von klassischem CRM bis hin zu automatisierter, datenbasierter Kundenkommunikation

Dein Profil

• Mindestens 3 Jahre Erfahrung mit Salesforce, idealerweise mit starkem Fokus auf Marketing Cloud und Data Cloud
• Relevante Salesforce Zertifizierungen wie z. B. Marketing Cloud Consultant, Marketing Cloud Developer oder Data Cloud Consultant
• Strategisches Denken kombiniert mit technischem Verständnis und Begeisterung für zielgerichtete, personalisierte Kommunikation
• Souveränes Auftreten gegenüber Stakeholdern sowie Freude an der Arbeit in interdisziplinären Teams
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Salesforce Solution Architect
Employment Type: Full-Time

About the Opportunity

We're looking for a seasoned Salesforce Solution Architect to join a mission-driven technology team focused on transforming nonprofit and public sector organizations. In this strategic leadership role, you'll shape innovative Salesforce-based ecosystems that help organizations streamline operations, better serve their communities, and scale their impact.

You'll play a pivotal role in designing, advising, and overseeing the technical delivery of Salesforce solutions-primarily built on NPSP (Nonprofit Success Pack) and Nonprofit Cloud. If you thrive at the intersection of technology, human-centered design, and meaningful work, we'd love to connect.

What You'll Do

• 
  
  Serve as the lead technical architect on client projects, with full ownership over the design and implementation strategy.
• 
  
  Collaborate with stakeholders to deeply understand mission, workflows, and system needs; turn them into architectural blueprints.
• 
  
  Design solutions that optimize performance, scale effectively, and integrate cleanly with external platforms and data sources.
• 
  
  Translate functional requirements into technical documentation including diagrams, estimates, and task lists.
• 
  
  Contribute to sprint planning, backlog grooming, and technical oversight in coordination with project management.
• 
  
  Monitor quality and consistency during development and deployment; ensure readiness for production releases.
• 
  
  Provide architectural oversight across configuration, custom development, APIs, data migration, and automation tools.
• 
  
  Coach technical teammates and help build internal best practices around scalable Salesforce solutioning.

---

What You Bring

• 
  
  Minimum 5 years of hands-on Salesforce experience, including designing and building solutions for nonprofits using NPSP or Nonprofit Cloud.
• 
  
  Strong knowledge of platform capabilities: declarative automation, Apex/LWC, security, API integrations, and data modeling.
• 
  
  Prior experience leading technical delivery on implementation or transformation projects within nonprofits or human services preferred.
• 
  
  Excellent communication and facilitation skills-able to guide clients through complex decisions with clarity and confidence.
• 
  
  Familiarity with Agile/Scrum methodologies and modern SDLC practices.
• 
  
  Salesforce certifications highly desired (such as Application Architect, Nonprofit Cloud Consultant, Platform Developer I/II).

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

Salesforce Consultant | 6-Month Contract | £500/Day | Outside IR35 | Remote

You will be joining a large-scale organisation undergoing a major Salesforce transformation to enhance its impact in the non-profit sector. This is a greenfield implementation project where your expertise will support the orgainsation streamline its sponsorships, donations, and fundraising.

As a Salesforce Consultant, you'll lead discovery sessions, gather and translate requirements from stakeholders across departments, and configure the platform to support fundraising, service delivery, and community engagement. You'll also support integrations with third-party tools and ensure the system rollout is smooth and scalable.

Key Responsibilities

• Lead requirements gathering and solution design for a non-profit Salesforce transformation
• Configure and optimise Sales Cloud, Service Cloud, and Non-Profit Cloud
• Build workflows and process automations tailored to non-profit operations
• Support integrations with third-party platforms (e.g. donation systems, email marketing tools)
• Deliver user training and create tailored training materials
• Collaborate with stakeholders across fundraising, programmes, and operations

Job Title: Salesforce Consultant
Salary: £60,000 per annum
Location: London, Hybrid

Mason Frank has collaborated with a boutique Salesforce consultancy with a sharp focus on delivering elegant, scalable, and user-centric CRM solutions. Their clients range from high-growth startups to established enterprises across industries. As a small expert-led team, they value autonomy, depth of knowledge, and a collaborative spirit.

The Role

Our client is seeking a Salesforce Techno-Functional Consultant who bridges the gap between business requirements and technical implementation. You'll work closely with stakeholders to understand needs, design smart solutions, and lead the configuration and customisation of Salesforce across Sales Cloud, Service Cloud, or other platforms.

This is an ideal opportunity for someone who thrives in a fast-paced, flexible environment and enjoys wearing both strategic and technical hats.

Responsibilities

• 
  
  Collaborate with clients to gather and refine business requirements
• 
  
  Translate functional needs into technical specs and scalable solutions
• 
  
  Configure Salesforce (flows, process builder, custom objects, page layouts, reports, dashboards)
• 
  
  Write and review Apex code, Visualforce, Lightning Components (as needed)
• 
  
  Lead client workshops, demos, and user training sessions
• 
  
  Provide expert advice on Salesforce best practices, data strategy, and integration
• 
  
  Support testing, deployment, and post-go-live optimisation

Requirements

• 
  
  3-6 years of experience as a Salesforce consultant or developer
• 
  
  Strong hands-on experience with at least two Salesforce clouds (e.g. Sales, Service, Experience, Marketing)
• 
  
  Proficient in declarative configuration and at least working-level Apex/Lightning
• 
  
  Ability to manage client relationships and lead discovery workshops
• 
  
  Salesforce certifications (Admin + at least one Consultant/Developer cert) preferred
• 
  
  Experience in a consulting or client-facing environment strongly preferred
• 
  
  Bonus: familiarity with third-party integrations, CPQ, or industry-specific solutions

THE OPPORTUNITY

We are looking for Salesforce Functional/Solution and Technical Experts with extensive experience in Field Service implementation to support a leading Salesforce Partner.



KEY RESPONSIBILITIES

Technical Experts:

• Architect scalable, secure Salesforce solutions that align with client business objectives
• Document technical designs and solution architectures to guide development and implementation
• Provide oversight, governance, and leadership throughout the Salesforce project lifecycle
• Ensure adherence to best practices, technical standards, and quality assurance
• Collaborate closely with functional experts and delivery teams to deliver seamless, integrated solutions

Functional Experts:

• Collaborate with client stakeholders to gather and define clear business requirements and project deliverables
• Facilitate discovery workshops, solution showcases, and end-user training sessions
• Define clear and actionable user stories, business workflows, and acceptance criteria
• Develop and maintain detailed functional specification documents
• Work closely with cross-functional delivery teams to ensure alignment
• Lead and manage the end-to-end implementation lifecycle from a functional perspective

ABOUT YOU

• Proven experience with Salesforce Field Service solutioning and implementation
• Solid understanding of Field Service business processes and workflows
• Confident communicator connecting business goals with technical solutions for successful outcomes

Ready to make an impact? Apply now and help shape the future of Salesforce Field Service solutions!

Job Title: Salesforce Consultant
Location: Hybrid (Glasgow)
Employment Type: Contract
Rate: £550 per day
Start Date: ASAP

Mason Frank is working with an exciting Salesforce end-user on an Experience Cloud implementation project. They're seeking an experienced Salesforce Consultant to join on a 6-month contract. This hybrid role involves remote work with some on-site collaboration in Glasgow.

Responsibilities:

• Design and deliver scalable Salesforce solutions
• Support the delivery of Experience Cloud portals
• Lead workshops and advise on best practices
• Integrate with Sales Cloud, Service Cloud, and external systems
• Provide documentation and training

Requirements:

• Proven Salesforce Consultant experience
• Experience Cloud implementation expertise
• Strong configuration skills (flows, process builder, custom objects)
• Excellent stakeholder engagement

If interested, please apply with your CV and I'll be in touch!

Job Title: Salesforce Field Service Consultant
Location: Remote
Job Type: Full-Time

Overview:
We are seeking a skilled Salesforce Field Service Consultant to lead and support platform enhancements across Salesforce, with a primary focus on Field Service (FSL). This role involves end-to-end configuration, user support, and optimization of the Salesforce platform, with responsibilities spanning from mobile configuration to Experience Cloud site development.

Key Responsibilities:

• 
  
  Customize and enhance Salesforce features related to Field Service, including scheduling, work order management, dispatcher tools, and technician mobile functionality.
• 
  
  Build and manage branded Experience Cloud sites, integrating self-service appointment scheduling and service intake workflows.
• 
  
  Configure mobile capabilities for field teams, including offline mode, dynamic screens, and mobile-optimized flows.
• 
  
  Develop and maintain automation using Flows, approval processes, page layouts, and dashboards to support operational efficiency.
• 
  
  Administer platform security through role hierarchies, profiles, permission sets, and record sharing logic.
• 
  
  Maintain data quality using validation rules, Flow-based checks, and import/export tools like Data Loader.
• 
  
  Manage deployment pipelines using sandboxes, change sets, and version control methodologies.
• 
  
  Troubleshoot and resolve platform issues, coordinating with internal users and external partners as needed.
• 
  
  Gather functional requirements through stakeholder meetings and translate them into technical tasks and user stories.
• 
  
  Participate in Agile team practices, contributing to sprint planning, daily standups, and retrospectives; manage tasks via Jira or similar tools.
• 
  
  Create clear and maintainable documentation such as user guides, configuration logs, and process documentation.
• 
  
  Provide onboarding and training support for new users and ensure ongoing adoption through workshops and support materials.
• 
  
  Continuously monitor platform usage and performance; recommend enhancements and identify opportunities for automation or optimization.
• 
  
  Keep up to date with Salesforce releases and best practices to ensure the platform evolves with business needs.

Qualifications:

• 
  
  Bachelor's Degree required.
• 
  
  Salesforce Administrator Certification required.
• 
  
  Salesforce Field Service Consultant Certification strongly preferred.
• 
  
  6+ years of hands-on experience in a Salesforce Admin, Consultant, or Analyst capacity.
• 
  
  At least 1 year of direct experience implementing and supporting Salesforce Field Service (FSL).
• 
  
  Experience managing and supporting Experience Cloud sites, including design, security, and content updates.
• 
  
  Proven ability to translate business needs into scalable, efficient Salesforce solutions.

Nonprofit Cloud Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Nonprofit Cloud Consultant zur Erweiterung des Salesforce-Teams.

Was dich erwartet

• Du unterstützt gemeinnützige Organisationen bei der Implementierung und Weiterentwicklung ihrer Salesforce-Lösungen - mit Fokus auf der Nonprofit Cloud (NPC).
• Du erfasst und analysierst Anforderungen, gestaltest passende Geschäftsprozesse und konfigurierst durchdachte CRM-Systeme.
• In agilen Projekten übernimmst du Verantwortung - von Datenmigrationen über Rollen- und Berechtigungskonzepte bis hin zu Integrationen.
• Du vereinst technisches Know-how mit fachlichem Verständnis - für sinnstiftende CRM-Lösungen, die echten Mehrwert schaffen.

Was du mitbringst

• Mehrjährige Erfahrung in Salesforce- oder vergleichbaren CRM-Projekten.
• Fundiertes Wissen in der Salesforce Nonprofit Cloud (NPC oder NPSP).
• Ausgeprägte Kommunikationsfähigkeit sowie Einfühlungsvermögen im Umgang mit Kund:innen und Projektteams.
• Fliessende Deutschkenntnisse sowie sichere Englischkenntnisse - in Kommunikation, Dokumentation und Präsentation.
• Kenntnisse im Bereich Zahlungsabwicklung und Integration von Spendentools (z. B. CAMT-Dateien, RaiseNow, FinDock) sind ein Plus.

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.