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For Permanent and Contract, Business Analyst / Systems Analyst

    Senior Functional Analyst - Competence Coach

    Belgium, Flemish Brabant, Londerzeel

    • €72,000 to €72,000 EUR
    • Business Analysts Role
    • Skills: Business Analysis
    • Seniority: Senior

    Job description



    Job Title: Senior Functional Analyst / Competence Centre Coach

    Location: Flemish Brabant Region, Belgium
    Company: Leading IT Consultancy Firm

    Salary: Up to €5200 per month + benefits (including company car + fuel, monthly net allowances, performance bonus, Group Insurances, Health Insurances, meal vouchers, eco cheques)


    About Them: My client is a premier IT consultancy firm located in the Flemish Brabant region, renowned for delivering innovative solutions and exceptional client service. They are seeking a highly experienced Senior Functional Analyst who will also take on the role of Competence Centre Coach 10% of the time. This is a fantastic opportunity for a seasoned professional to step into a leadership role and drive their Functional Analyst Center of Competence. My client is ambitious to grow their functional analyst centre of competence to 15 consultants over a short term plan. If you want to be the figure head of this growth then this could be the perfect role for you!

    Key Responsibilities:
    • Conduct comprehensive business and functional analysis to identify and document client requirements.
    • Utilize UML and BPMN for designing and modeling business processes.
    • Employ SQL for database querying and data analysis.
    • Manage project tasks and progress using JIRA.
    • Collaborate with IT teams working with .NET, Java, Angular, and other technologies.
    • Provide mentorship and coaching to team members, fostering their professional growth.
    • Step up as the Competence Centre Coach, guiding the team and setting best practices.


    Required Skills and Experience:
    • A minimum of 7 years of experience in Agile/Scrum environments.
    • At least 5 years of experience in Business Analysis and Functional Analysis.
    • Proficiency with UML, BPMN, SQL, and JIRA.
    • Excellent command of Dutch and English (both oral and written).
    • Experience with UX/UI design is a plus.
    • Previous experience working in IT teams with technologies such as .NET, Java, Angular, etc., is highly desirable.
    • Proven experience in coaching and mentoring other team members.
    • Strong analytical skills and exceptional communication abilities.


    What They Can Offer:
    • Competitive salary up to €5200 per month.
    • Comprehensive benefits package including:
      • Company car + fuel
      • Monthly Net allowances
      • Performance bonus
      • Meal Vouchers
      • Group and Health Insurance plans
      • Eco cheques
    • A collaborative and dynamic work environment.
    • Opportunities for professional development and career advancement


    Interested? Lets chat!

    Senior Functional Analyst - Competence Centre Coach

    Belgium, Flemish Brabant

    • €65,000 to €72,000 EUR
    • Business Analysts Role
    • Skills: Functional Analysis, Competence Centre Coach
    • Seniority: Senior

    Job description



    Job Title: Senior Functional Analyst / Competence Centre Coach

    Location: Flemish Brabant Region, Belgium
    Company: Leading IT Consultancy Firm

    Salary: Up to €5200 per month + benefits (including company car + fuel, monthly net allowances, performance bonus, Group Insurances, Health Insurances, meal vouchers, eco cheques)


    About Them: My client is a premier IT consultancy firm located in the Flemish Brabant region, renowned for delivering innovative solutions and exceptional client service. They are seeking a highly experienced Senior Functional Analyst who will also take on the role of Competence Centre Coach 10% of the time. This is a fantastic opportunity for a seasoned professional to step into a leadership role and drive their Functional Analyst Center of Competence. My client is ambitoius grow their functional analyst centre of competence to 15 consultants over a short term plan. If you want to the figure head of this growth then this could be the perfect role for you!

    Key Responsibilities:
    • Conduct comprehensive business and functional analysis to identify and document client requirements.
    • Utilize UML and BPMN for designing and modeling business processes.
    • Employ SQL for database querying and data analysis.
    • Manage project tasks and progress using JIRA.
    • Collaborate with IT teams working with .NET, Java, Angular, and other technologies.
    • Provide mentorship and coaching to team members, fostering their professional growth.
    • Step up as the Competence Centre Coach, guiding the team and setting best practices.


    Required Skills and Experience:
    • A minimum of 7 years of experience in Agile/Scrum environments.
    • At least 5 years of experience in Business Analysis and Functional Analysis.
    • Proficiency with UML, BPMN, SQL, and JIRA.
    • Excellent command of Dutch and English (both oral and written).
    • Experience with UX/UI design is a plus.
    • Previous experience working in IT teams with technologies such as .NET, Java, Angular, etc., is highly desirable.
    • Proven experience in coaching and mentoring other team members.
    • Strong analytical skills and exceptional communication abilities.


    What They Can Offer:
    • Competitive salary up to €5200 per month.
    • Comprehensive benefits package including:
      • Company car + fuel
      • Monthly Net allowances
      • Performance bonus
      • Meal Vouchers
      • Group and Health Insurance plans
      • Eco cheques
    • A collaborative and dynamic work environment.
    • Opportunities for professional development and career advancement


    Interested? Lets chat!

    Data Test Analyst

    England, West Sussex, Horsham

    • £35,000 to £41,000 GBP
    • System Administrators Role
    • Seniority: Mid-level

    Job description



    Data Test Analyst

    Location- London or Sussex 1 day per Month , Start date- ASAP

    Contract Type- Permanent, Hours- Full Time, Salary - £35,000-£41,000 + Excellent Benefits

    If you are a skilled Data Test Analyst who excels in a a large technical environment, where you can apply your skills by working closely with Operations and IT teams, then this could be for you.

    The Data Test Analyst role involves migrating data between source and target, system integration's and data mapping.

    The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

    Key responsibilities
    • Execution of manual and or automated testing using test cases
    • Detailing all test levels in test outcome reports for go live.
    • Create or update test cases and scenarios in advance of test activities
    • Work with Project Managers with testing effort and planning of testing


    Requirements
    • Experience using SOQL or SQL
    • Experience with Data Mapping sheets and understanding the rest required
    • Experience with Manual integration testing from multiple systems
    • Experience with API testing and tools




    Benefits
    • 35 hour work week
    • 25 days leave (increasing with years of service)
    • Generous Pension Scheme
    • Heath care cash plan
    • Life Assurance
    • Sick Pay
    • Discount Schemes


    If you are interested in this role, please send all enquires to     j.mist1@masonfrank.com







    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    new

    Salesforce Business Analyst

    Switzerland, Bern

    • CHF 100,000 to CHF 130,000 CHF
    • Consultants Role
    • Skills: Salesforce, Project Management, Salesforce Implementation, Business Analysis
    • Seniority: Mid-level

    Job description



    Salesforce Business Analyst

    Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Ein Kunde von uns in Bern/Zürich, sucht derzeit eine/n Inhouse Salesforce Business Analyst.

    Verantwortungsbereich:
    • Du unterstützt das Unternehmen bei der agilen Weiterentwicklung seines operativen und analytischen CRM (Salesforce).
    • Prozess- und technische Beratung für das Unternehmen
    • Customizing für Salesforce CRM
    • Konzipieren und Erstellen von End-to-End-Lösungen in komplexen Systemlandschaften
    • Bereitstellung von 2nd- und 3rd-Level-Support
    • Erstellen von technischen Dokumenten, Test- und Schulungskonzepten inkl. Implementierung
    • Sicherstellung des Betriebs (inkl. Incident Management)


    Profil:
    • Mehrjährige Erfahrung im CRM-Umfeld (Salesforce) als Spezialist*/Berater*, einschliesslich Implementierungsprojekten
    • Projektmanagement Erfahrung
    • Fundiertes Wissen über betriebswirtschaftliche und damit verbundene Geschäftsprozesse
    • Ausgeprägte Sozialkompetenz, Teamfähigkeit und Kundenorientierung
    • Selbstständiger Arbeitsstil und hohe Eigenmotivation
    • Stilsicheres Deutsch in Wort und Schrift


    Bewerbungen offen für Schweizer/EU-Bürger oder Inhaber einer gültigen Schweizer Arbeitsbewilligung.

    Wenn du dich für diese Stelle interessierst und mehr wissen möchtest, zögere bitte nicht, uns zu kontaktieren.

    Functional Analyst

    Belgium, Brussels

    • €80,000 to €85,000 EUR
    • Business Analysts Role
    • Seniority: Senior

    Job description



    Interested to join a company that is in the top 25 percentile of Belgian companies who remunerate their employees? Continue reading on!

    About Them: Our client is not your average utilities company in Belgium. They are the cool kids on the block, committed to delivering mind-blowing solutions to their clients while sipping on their morning brew of innovation juice.

    The Gig: They are on the lookout for an IT Business/Functional Analyst who's got a knack for untangling complex problems. Fluent in either French or Dutch (or both, if you're feeling fancy), with a side of English proficiency, you'll be the hero they need to save the day!

    Your Mission, Should You Choose to Accept It:
    • Collaborate with HR, ops, and the IT team to decode their wildest dreams into actionable requirements.
    • Translate those requirements into user stories so clear, even your grandma could understand.
    • Lead workshops like a boss, guiding their diverse team to the land of efficient solutions.
    • Prioritize tasks faster than you can say "Mussels in Brussels"
    • Charm end-users with your training sessions, ensuring they're as happy as a Pig in mud.
    • Work hand-in-hand with their dev team to turn dreams into reality.
    • Test, test, and test some more to make sure everything runs smoother than Belgian chocolate.


    Requirements:
    • A Bachelor's degree in IT, Business, or something equally awesome.
    • Previous experience as an IT Business/Functional Analyst - Salesforce preferred
    • Fluent in French and/or Dutch + Technical level English
    • Knowledge of workforce management solutions? Even better! (SAP, Microsoft PS)
    • Agile, Scrum, waterfall-bring on the methodologies!
    • Great communication skills-seriously, no mumbling allowed.


    Why You Should Join Them: Aside from the chance to work with an awesome team, they are proud to be in the top 25 percentile of Belgian companies when remunerating their employees meaning, not only you will be happy but it'll make your wallet feel nice and full too!

    (up to €6,000 a month, cha-ching!). Maybe even more if you come with loads of experience!

    Benefits on top - Including Company Car + Fuel, Meal vouchers, Health and Group Insurances etc. Oh and an even nicer perk, but ill keep that a secret. If you want to find out what that is reach out directly to discuss more!

    Salesforce Developer

    USA, New York

    • $120,000 to $145,000 USD
    • Developers Role
    • Skills: Apex, Salesforce, Field Service Lightning
    • Seniority: Mid-level

    Job description

    Responsibilities

    • Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
    • Develop Apex (classes and triggers), to extend Salesforce in order to support business requirements
    • Custom User Interface development, including Lightning pages, and Lightning Web Components
    • Integrations: Use Salesforce APIs to integrate with other systems used in the organization
    • Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development
    • Take ownership of release cycles to implement and deploy new/updates to existing applications and code
    • Integrating and maintaining business applications to Salesforce, such as Calabrio, Replicant, Qualtrics, Avaya, etc.
    • Collaborating with Automotive IT and Operations for other systems to integrate across the business
    • Supporting the Salesforce Administrator


    Required:
    • Salesforce [enter your Salesforce products e.g. Sales Cloud product knowledge and at least 5 years of Salesforce development experience,
    • 2 days per week required in office (New York City )
    • Field Service Lightning experience required****
    • Able to work independently,
    • Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members,
    • Certified Salesforce Platform Developer I,
    • Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle.
    • Experience implementing and developing in Apex, LWC, Visualforce, and Java,
    • General web development experience with HTML, CSS, Javascript,

      Cannot offer sponsorship
      Cannot offer c2c or c2h

    Salesforce Sr Business Analyst

    USA, Illinois, Schaumburg

    • $110,000 to $130,000 USD
    • Business Analysts Role
    • Skills: Salesforce, Salesforce Sales Cloud
    • Seniority: Mid-level

    Job description



    SALESFORCE BUSINESS ANALYST NEEDED

    REMOTE

    FULLTIME

    Must have:

    Bachelor's degree in accounting, Business, or Technology related field or relevant experience
    10+ years' experience in related field with demonstrated direct experience documenting business relationships and driving business transformation efforts
    5+ years of     Salesforce.com experience documenting/refining business requirements. Candidate will demonstrate a strong understanding of salesforce.com process flows and objects
    SFDC Admin Certifications is preferred, but not required



    You will:
    Facilitate and actively participate in all phases of the business process enablement life cycle, including and especially the documentation of detailed business requirements
    Guides the successful completion of major programs or projects. Generally, acts as a project lead, but may manage as needed
    Ability to engage with stakeholders to understand and document business challenges and desired outcomes. Drive in-depth discovery sessions to troubleshoot complex processes, functional, and application issues and manage these through to resolution
    Applies advanced technical principles; theories and concepts; and a high level of creativity in identifying and defining business needs for complex business initiatives
    Contributes to the development of new principles and concepts
    Documents detailed business requirements and converts requirements into creation of user stories and acceptance criteria that will be leveraged by development teams
    Applies advanced skills to analyze and establish one or more approaches. Evaluates alternatives and explores the adaptation of policies, procedures, standards, techniques, and technology to meet specific needs and provide for the best solution

    Cannot offer sponsorship

    cannot offer c2c/ c2h .

    Salesforce Functional Consultant - Health Cloud

    Canada, Ontario, Toronto

    • CA$100,000 to CA$200,000 CAD
    • Consultants Role
    • Skills: Salesforce, Salesforce Health Cloud
    • Seniority: Senior

    Job description

    • Open budget salary
    • Remote - Anyone in Canada can apply
    • Globally known company


    About the Company

    Mason Frank International is in collaboration with our client, a globally known software engineering company. We're looking for a Salesforce Functional Consultant who has worked in the healthcare industry, has technical expertise within the Salesforce ecosystem, and also knows how to collaborate with clients and stakeholders effectively.

    It is a remote position and you will be working with US-based clients (working hours are dependent on their time zone), so anyone in Canada can apply.

    Responsibilities
    • Design and implement Salesforce solutions to meet business requirements, specifically within the healthcare sector.
    • Customize Salesforce applications to align with healthcare standards and best practices, including FHIR and payer/provider data integration.
    • Ensure seamless integration and exchange of healthcare data across different systems using Salesforce.
    • Work with stakeholders to define and implement data interoperability solutions that improve patient care and operational efficiency.
    • Collaborate with cross-functional teams to streamline data sharing processes and improve accuracy and timeliness of information exchange.


    Skills
    • Proven experience as a Salesforce Functional Consultant or similar role, with a focus on healthcare.
    • In-depth knowledge of healthcare data interoperability, FHIR standards, and payer/provider data integration.
    • Strong understanding of Salesforce platform capabilities, specifically Health Cloud.
    • Experience with Salesforce customization, including workflows, process builder, and custom objects.
    • Excellent problem-solving skills and ability to troubleshoot technical issues.
    • Strong communication and stakeholder management skills.


    This position is available for an immediate start and is interviewing NOW. Click 'APPLY' or contact +1 647 932 6330 /     d.nguyen1@masonfrank.com for more details regarding the role.

    Salesforce Full Stack Developer

    Canada, Quebec, Montréal

    • CA$100,000 to CA$120,000 CAD
    • Developers Role
    • Seniority: Mid-level

    Job description

    • $100,000-120,000 CAD
    • Hybrid model in Montreal - Open to remote in Toronto
    • Globally known company


    About the Company

    Mason Frank International is in collaboration with our client, a globally known co-working space company. We're looking for a Salesforce Developer who is passionate about building advanced applications to improve the internal tools, improve the services and allow operations to be scalable. It's a human size environment that you will find, and for this you will need to thrive in small, focused, and highly collaborative teams, that is passionate about delivering high-quality, maintainable code in a fast-paced environment.

    This role is a hybrid model with 1 or 2 day per week in the office in Montreal, Canada. But we are open to speaking with candidates in Toronto with the right experience.

    Responsibilities:
    • Implement suitable solutions on the Javascript stack or the Salesforce platform
    • Maintain & execute enhancements to existing systems
    • Integrate Salesforce with other core systems (e.g., Netsuite, Zuora, Stripe, HubSpot, Workato) to streamline business processes
    • Deliver very high quality code, with best practices, and keep it up-to-date
    • Future-proof the solutions you deliver by minimizing built-in assumptions, and writing tests where appropriate
    • Design, document, and implement solutions to leverage microservices architecture.


    Skills:
    • Experience as a Salesforce developer using Apex and Lightning UI components (Aura and LWC)
    • Experience working in a production Javascript/Typescript stack and a background on NodeJS, ReactJS, and NoSQL databases
    • Experience with Workato, Hubspot, and DocuSign is a plus
    • Experience with Typescript, NextJS, PostgreSQL databases is an asset
    • Experience working with a microservices architecture is an asset


    This position is available for an immediate start and is interviewing NOW. Click 'APPLY' or contact +1 647 932 6330 /     d.nguyen1@masonfrank.com for more details regarding the role.

    Salesforce Voice Lead

    England, London, City of London

    • £55,000 to £85,000 GBP
    • System Administrators Role
    • Seniority: Mid-level

    Job description



    Salesforce Voice Lead

    Location- 3 day's per week in London, Start date- ASAP

    Contract Type- Permanent. Hours- Full Time, Salary - £80,000-£85,000

    This role will be a vital role in the transformation of voice and omni-channel communication systems. This role will support the global head on system services across 35 locations globally

    The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

    Key responsibilities
    • Work closely with the wider IT and salesforce teams to deliver an integrated solution
    • Maintain Voice compliance across global locations
    • Oversee 2 staff members (an Engineer and analyst)
    • Work closely with various contact centres within the business




    Requirements
    • Experience with Voice communication systems
    • Strong project management experience
    • Experience working with senior stakeholders
    • Experience with Voice Compliance policy's.
    • General understanding of Telecommunications, Telephony, Voice
    • Ability to be hands on




    Benefits
    • 25 days annual leave (rising on years of service)
    • Discretionary bonus
    • Life Assurance
    • Pension Scheme
    • Season Ticket Loan & Cycle to work scheme

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