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For Permanent and Contract, Business Analyst / Systems Analyst

    Salesforce Business analyst

    England, London

    • £500 to £550 GBP
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Job Title: Salesforce Business Analyst (Contract)
    Location: Hybrid (Remote with occasional on-site meetings, London)
    Contract Duration: 8 Months
    Industry: Retail
    Day Rate: 500 - 550 (Outside IR35)


    About the Role
    I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud, Service Cloud, and Commerce Cloud.

    They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform.


    Key Responsibilities


    • Act as the Lead Business Analyst across Salesforce implementation projects


    • Serve as the primary liaison between the Salesforce delivery teams and Project Manager


    • Gather, analyse, and document business requirements across Sales Cloud, Service Cloud, and Commerce Cloud


    • Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria


    • Translate business needs into clear, actionable requirements for developers and solution architects


    • Support UAT planning, execution, and feedback cycles


    • Ensure alignment between business goals and technical solutions throughout the implementation lifecycle


    • Work closely with cross-functional teams including developers, architects, testers, and third-party vendors


    • Report progress and escalate issues to the Project Manager in a timely manner



    Required Skills & Experience


    • Strong knowledge of Sales Cloud and Service Cloud


    • Familiarity or previous exposure to Salesforce Commerce Cloud is a nice to have, but not essential


    • Experience working in retail or B2C environments preferred


    • Excellent stakeholder management and communication skills


    • Experience working in Agile and hybrid delivery environments


    • Ability to work independently and drive outcomes in a fast-paced setting


    • Comfortable acting as the bridge between business teams and technical delivery

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    Salesforce Administrator (SaaS Business)

    England, London

    • £60,000 to £75,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Salesforce Administrator



    Location: London (Hybrid - 3 days per week in office)
    Salary: £60,000 - £75,000 + Benefits
    Team: Revenue Operations / GTM


    About Us



    Mason Frank have partnered with a high-growth SaaS business transforming the way organisations operate and scale. Our GTM and Revenue Operations team is at the core of driving efficiency, insight, and automation across our commercial functions. As we continue to grow, we're looking for an experienced Salesforce Administrator to take ownership of our Salesforce environment and help us evolve our systems to match our ambitious goals.


    The Role



    As a Salesforce Administrator, you'll be the go-to expert for all things Salesforce - designing, implementing, and optimising solutions that empower our Sales, Marketing, and Customer Success teams. You'll work closely with cross-functional stakeholders to ensure our platform supports our GTM strategy and drives operational excellence.

    This role sits within our Revenue Operations team and requires a balance of technical expertise, business acumen, and proactive problem-solving.


    Key Responsibilities



    • Own and manage the Salesforce platform (Sales Cloud & Service Cloud), ensuring optimal performance, scalability, and data integrity.


    • Oversee Salesforce security model & system configuration including Profiles, Permission Sets, Role Hierarchies, and User Access Policies.


    • Diagnose and resolve technical issues within Salesforce swiftly and effectively.


    • Design and build scalable applications and automations, including


    • Complex Record-Triggered Flows, Screen Flows, Custom Settings, and Validation Rules


    • Partner with GTM stakeholders to gather requirements and translate them into technical solutions that drive business impact.


    • Lead end-to-end delivery of Salesforce projects - from architecture and design through to implementation and adoption.


    • Champion Salesforce best practices and continuously improve system efficiency, automation, and user experience.



    About You



    • 3-4 years of hands-on experience as a Salesforce Administrator or Developer in a commercial (Sales & Service Cloud) environment.


    • Proven experience architecting and building successful Salesforce applications.


    • Strong understanding of the Salesforce security model and configuration management.


    • Demonstrable experience leading large-scale Salesforce projects end-to-end.


    • Excellent requirements gathering, problem-solving, and stakeholder communication skills.


    • Passionate about leveraging new Salesforce capabilities to improve processes and performance.


    • Salesforce Administrator and/or Advanced Administrator certification desirable.



    Why Join Us



    • Competitive salary (£60,000 - £75,000) plus comprehensive benefits


    • Flexible hybrid working (3 days in our London office)


    • Opportunity to make a tangible impact in a fast-scaling SaaS business


    • Collaborative, innovative environment with a strong focus on personal growth


    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com

    new

    Mulesoft Consultant

    USA, Kansas, Pleasanton

    • Negotiable
    • Consultants Role
    • Skills: Salesforce, Salesforce Mulesoft
    • Seniority: Senior

    Job description



    My customer is a leading technology consulting firm delivering multi-cloud and quote-to-cash transformation projects for clients in high-tech, manufacturing, financial services, retail, and healthcare. They're currently seeking a Senior MuleSoft Consultant (Contract) to take on an exciting new project.


    Position Summary



    My customer is seeking a Senior MuleSoft Consultant (Contract) with at least five (5) years of hands-on experience implementing MuleSoft solutions and designing integration architectures.

    This role combines both development and architecture responsibilities, focusing on designing modern API-led integration patterns and building robust solutions using MuleSoft's Anypoint Platform. The engagement is remote with occasional onsite collaboration and involves close work with stakeholders, integration teams, and other cloud specialists (including Salesforce).

    Key Responsibilities



    Integration Strategy & Architecture


    • Analyze client systems and identify integration opportunities.


    • Define integration patterns, security models, and data governance standards.


    • Create scalable architecture designs that ensure performance and reliability.


    Solution Design & Development


    • Build and configure integration flows using Anypoint Studio, DataWeave, API Manager, and Runtime Manager.


    • Develop REST/SOAP APIs, transformations, and error-handling logic.


    • Implement reusable components and connectors to integrate Salesforce and other systems.


    API Management


    • Design and manage APIs, applying access control, rate limiting, and security policies.


    • Configure monitoring and logging to ensure operational stability.


    Testing & Quality Assurance


    • Create and execute unit, integration, and performance tests.


    • Troubleshoot issues, perform root-cause analysis, and deploy fixes.


    Collaboration & Leadership


    • Partner with business analysts, Salesforce consultants, and data teams to define technical solutions.


    • Mentor junior developers and promote best practices in code quality and architecture.


    • Support deployment and provide post-implementation optimization.

    Required Qualifications



    • Experience: Minimum 5 years delivering MuleSoft integrations. Proven success in enterprise-grade integration design and implementation.


    • Technical Skills: Strong expertise in the MuleSoft Anypoint Platform, API-led architecture, REST/SOAP, JMS, and cloud platforms (AWS, Azure).


    • Design & Architecture: Skilled at creating scalable integration strategies and documentation. Familiar with OAuth, JWT, SSL, and data governance best practices.


    • Cross-Platform Integration: Experience connecting MuleSoft with Salesforce, ERP, or other enterprise systems.


    • Communication & Leadership: Excellent stakeholder communication and mentoring experience.


    • Certification: MuleSoft developer/architect certifications (MCD-Level 1/2, MCPA) preferred; Salesforce certifications a plus.

    Preferred Qualifications



    • Experience with CI/CD pipelines (Git, Jenkins, Azure DevOps).


    • Familiarity with DevOps, containerization (Docker/Kubernetes), and automated testing frameworks.


    • Knowledge of AI/analytics integrations or low-code/no-code automation tools.

    Why Join This Project



    Impactful Work: Support major enterprises in modernizing their systems through API-driven, cloud-first integration strategies.
    Diverse Engagements: Gain exposure to multiple industries, from financial services to healthcare and manufacturing.
    Collaborative Culture: Work with a forward-thinking consulting team that values innovation, empowerment, and continuous learning.
    Mission-Driven: Partner with an organization committed to social responsibility and measurable client success.

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    Lead Salesforce Developer

    England, East Riding of Yorkshire, Kingston Upon Hull

    • £65,000 to £70,000 GBP
    • Developers Role
    • Skills: Salesforce, salesforce developer, lead salesforce developer, sales cloud, service cloud, Apex
    • Seniority: Senior

    Job description

    Salesforce Developer - Hull (Onsite)



    We're excited to be supporting a highly respected, forward-thinking business in Hull that's growing its in-house Salesforce capability. This is a fantastic opportunity for a Salesforce Developer who's ready to take ownership, make an impact, and be part of a collaborative team that's genuinely driving innovation through technology.

    This organisation has built a strong reputation for investing in its people and empowering them to do their best work. You'll be joining a welcoming, supportive environment where new ideas are encouraged, and your personal and professional growth is a real priority.

    🌟 The Role



    As a Salesforce Developer, you'll play a key part in designing, developing, and delivering Salesforce solutions that streamline business processes and improve user experience. You'll work closely with internal stakeholders and the wider digital team to bring ideas to life - from custom development and automation through to integration's and optimising existing systems.

    Your day-to-day will include:


    • Designing and developing custom Salesforce solutions using Apex, Lightning Components, and Flows


    • Integrating Salesforce with other business systems and third-party platforms


    • Optimising code for performance, scalability, and maintainability


    • Creating and maintaining documentation, technical specs, and training materials


    • Collaborating across teams to translate business requirements into smart technical solutions


    • Staying ahead of the curve with new Salesforce features and best practices

    🧠 What We're Looking For



    We're keen to speak with developers who:


    • Have at least 2 year's hands-on experience working as a Salesforce Developer


    • Are confident working across multiple Salesforce Clouds


    • Have solid experience with Apex, Lightning Components, and App Builder


    • Are comfortable gathering business requirements and translating them into technical solutions


    • Bring a proactive, problem-solving mindset and a collaborative approach


    Additional Salesforce certifications or broader development experience (e.g. .NET, SQL, or SAP) would be a bonus - but what matters most is your drive to learn, your technical curiosity, and your passion for building great solutions.

    🎯 Why This Role?



    This business genuinely values its people. You can expect:


    • A competitive salary and strong benefits package


    • 25 days holiday, pension, and quality tech setup (laptop, smartphone, etc.)


    • Funded Salesforce certifications and event attendance


    • Real opportunities to shape how Salesforce is used across the organisation


    If you're a Salesforce Developer looking for a role where you can grow, be heard, and make a tangible difference, this is the opportunity for you.

    📩 Interested?
    Get in touch for a confidential chat - we'd love to tell you more about the team, the culture, and the exciting projects you could be part of.

    new

    Salesforce Developer

    Belgium, Antwerp

    • €65,000 to €80,000 EUR
    • Developers Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Developer: Complex Builds Only



    For a customer of mine I am looking for a Salesforce Developer and Engineer who wants to work on real engineering problems, scalable architectures, deep integrations, and performance-driven design, not just admin tweaks and quick fixes.



    In this role, you'll join a product engineering team that builds and maintains high-quality Salesforce solutions for global clients. You'll collaborate closely with Product Engineers and QA to translate shaped specifications into robust, maintainable code.



    Your focus: implementation excellence, turning ideas into clean, scalable Salesforce systems that last.



    What You'll Do
    • Build well-structured Apex classes, triggers, and Lightning Web Components.
    • Integrate Salesforce with external systems using APIs and middleware.
    • Configure Flows, permissions, and declarative features when they're the right tool for the job.
    • Write and maintain automated tests (unit, integration, regression).
    • Participate in code reviews and uphold shared engineering standards.
    • Work closely with Product Engineers to clarify specs, edge cases, and trade-offs.
    • Support CI/CD pipelines and release processes to keep deployments smooth and traceable.




    What You Bring
    • Solid experience as a Salesforce Developer (Apex, LWC, Flows).
    • Strong grasp of Salesforce best practices, including governor limits, FFLIB, and test-driven development.
    • A passion for clean, maintainable code and performance-minded design.
    • Familiarity with Git, branching strategies, and CI/CD pipelines.
    • Curiosity to learn, adapt, and push the Salesforce platform further.




    Nice to Have
    • Experience in consulting or fast-paced product delivery environments.
    • Knowledge across multiple Salesforce Clouds (Sales, Service, Marketing, CPQ).
    • Exposure to DevOps, automated testing frameworks, or middleware integrations.




    Why Join
    • High-impact engineering: every project is complex and technically challenging.
    • No admin grind: pure focus on design, build, and improvement.
    • Collaborative, low-ego culture: engineers, not order-takers.
    • Clear path from Salesforce Dev to Architect: with ownership and technical leadership opportunities.

    Salesforce Marketing Cloud Technical Specialist - 6m

    England, London, City of London

    • Negotiable
    • Marketing Automation Role
    • Skills: Salesforce.com, Salesforce Marketing Cloud
    • Seniority: Mid-level

    Job description



    Salesforce Marketing Cloud Consultant - 6m - Temp



    The Day To Day



    In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities.



    The Key Skills
    • Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects
    • Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud
    • Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics).
    • Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript).




    If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the context information below:



    Email - a.adesanya1@masonfrank.com

    Phone - +44 20 3148 4636

    Salesforce Developer

    England, Wiltshire, Swindon

    • £600 to £600 GBP
    • Developers Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Senior

    Job description



    Salesforce Developer - 6-Month Contract
    Location: Midlands (2 Days On-Site / 3 Days Remote)
    Contract Type: Outside IR35
    Industry: Healthcare
    Start Date: 1/11/2025

    I'm working closely with a leading healthcare organisation in the Midlands that is undergoing a critical transformation of their Salesforce ecosystem. They're looking for an experienced Salesforce Developer to support a key project unpicking a heavily integrated Service Cloud instance, while also helping to scope and build out a brand-new Health Cloud implementation.

    Key Responsibilities:



    • Analyse and untangle a complex, heavily integrated Salesforce Service Cloud setup.


    • Work closely with Solution and Enterprise Architects to help scope, shape, and estimate the upcoming project phases.


    • Collaborate with cross-functional teams to understand the current architecture and drive improvements.


    • Assist in the design and development of a greenfield Health Cloud implementation.


    • Build scalable, maintainable solutions using Apex, LWC, and Salesforce APIs.


    • Support integration efforts with both internal systems and third-party platforms.


    Experience Needed



    • Strong hands-on development experience with Salesforce, particularly Service Cloud.


    • A track record of working in heavily integrated Salesforce environments.


    • Solid skills in Apex, Lightning Web Components (LWC), Visualforce, and REST/SOAP APIs.


    • Experience collaborating with technical architects and delivery teams.


    • Exposure to Health Cloud is a nice-to-have, but not essential.

    Salesforce Business Analyst / Systems Analyst Jobs

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