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For Permanent and Contract, Business Analyst / Systems Analyst

    Salesforce Business Analyst

    England, London, City of London

    • £400 to £500 GBP
    • Business Analysts Role
    • Seniority: Senior

    Job description



    Salesforce Business Analyst - £500 Per Day - 6+ Month Contract

    My client are currently looking for a Salesforce Business Analyst to join their company for a long term project, working in their London office 2 days per week. This role is Inside IR35.

    The successful candidate should obtain the following credentials;
    • An experienced Salesforce Business Analyst delivering business transformational programs with an enterprise level organisation
    • Proven Salesforce CPQ experience and configuration, advantageous
    • Experience of SAP or ERP systems integrated to Salesforce


    This role will be great opportunity for someone who has strong communication skills.

    In this specific role, your main responsibilities will be as follows;
    • Work with relevant business areas to determine and document the process, provide guidance and advice on Salesforce and industry best practices
    • Verify and reflect upon the solution roadmap, make sure that roadmap is transparent to all involved team members
    • Enable the team to deliver the envisioned solution, e. g. by providing the necessary information to Tech/Delivery Leads and Scrum Team.


    Interviews will be taking place this week, so apply now or risk missing out on this opportunity.

    Mason Frank International is a market leading CRM recruitment firm with a track record of success. We have a reputation across Europe of placing top quality individuals into their ideal roles.

    To discuss this and other similar opportunities please send your CV to
    d.gorman@masonfrank.com or call Darcy Gorman on +44 (0)20 3 879 8392 ASAP!

    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy

    Technical Business Analyst (Salesforce)

    England, London, City of London

    • £45,000 to £48,000 GBP
    • Business Analysts Role
    • Seniority: Mid-level

    Job description



    Job Description

    My client are a reputable and thriving end-user operating in the travel industry. They currently have over 30 heads in their CRM team and are looking to add a technical BA to join!

    This role will be a part-time position with the choice to work from anything between 2.5 - 4 days per week.


    Role & Responsibilities
    • Build a strong understanding of the business to identify true needs and requirements.
    • Analyse and interpret business needs into scalable Tech solutions and/or improved/changed business processes
    • Work with teams to identify synergies / best practises across the group & analyse the balance
      between system scalability and specific market or brand requirements
    • Define, document and present business requirements.
    • Understand, document & manage dependencies with or impact on other systems / projects
    • Support project implementation and the handover of new solutions (e.g. testing, training, handover to
      application support)
    • Work within a defined project structure, supporting the PM to understand how changes may impact
      scope, quality, timescales or cost as needed.



    Skills & Qualifications
    • 2-3 years' experience as a technical business analyst
    • Salesforce experience
    • Excellent analytical and technical skills
    • Experience gathering and analysing business requirements
    • Turning technical requirements into functional solutions
    • Strong stakeholder management and communication skills


    Benefits
    • Gain expsoure to a variety of different techs
    • Excellent travel discounts and perks!
    • Career progression and development opportunities
    • Chance to be a part of a collaborative and sociable team

    new

    Sr. Salesforce Technical Administrator

    USA, Illinois, Chicago

    • Up to £130,000 GBP
    • Developers Role
    • Skills: APEX
    • Seniority: Mid-level

    Job description



    Salesforce Technical Administrator |$130,000|ONSITE|

    A huge financial firm is looking to add a Salesforce Technical Administrator to help grow their Salesforce instance. They want someone who is able to gather requirements and communicate them to stakeholders. This position is onsite in Chicago 5x a week. MUST KNOW APEX.



    Primary Responsibilities:
    • The Application Systems Analyst will be responsible to support, debug and test applications and integrations with Salesforce. This role will employ best practices and follow company standards.

      This position requires advanced knowledge of functional and technical skills and will be involved in technical design specifications, building integrations, testing, and deploying solutions.

      Responsibilities:

      Technical:
      Maintain deep, trusted relationships with stakeholders and technical professionals across the organization.
      Partner with Business Analysts to research existing and/or new capabilities of the existing or potential technologies.
      Partner with the rest of the technology team to troubleshoot production issues.
      Understand the configuration to Brookfield's Salesforce instance and be able to speak to them, both technically and functionally, to all levels of the organization.
      Accountable for the execution of assignments to include proper support for tickets, enhancement requests, and project work.


    Required Skills



    3+ years experience in the following:
    Salesforce toolkit and
    Force.com platform technologies within Sales Cloud: custom objects, controllers & triggers, Apex classes / test classes, Process Builder, Workflows, Visualforce, SOQL, SOAP/REST based web services.
    Web services API integrations
    Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings and develop conclusions and recommendations.-Active Salesforce certifications (preferred)



    • 3+ years experience as a Salesforce Administrator
    • 3+ years experience with Agile methodology.












    Benefits:
    • Health/Dental/Vision
    • Stock Options
    • 401k
    • PTO


















    CONTACT:

    Nate Phone: 646 - 863 - 7603 Email: n.bridgeman@masonfrank.com

    Website: www.masonfrank.com

    Mason Frank International is the global leader for Salesforce.com recruitment and advertising. We have finalized more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. Specializing solely in placing candidates in the Salesforce.com market, I have built relationships with many of the key employers in North America. My knowledge and understanding of where the best opportunities and Salesforce.com jobs are is unrivaled in the industry.

    Salesforce/Administrator/Finserv/EndUser /SFDC/FSL





    new

    Salesforce Administrator

    England, London, City of London

    • £40,000 to £55,000 GBP
    • System Administrators Role
    • Seniority: Mid-level

    Job description



    Salesforce - Business Analyst - Hybrid Working - End User - Oxford

    A great opportunity for an experienced Salesforce Business Analyst to join a Global Technology company who specialize in the medical sector.
    - 3 years as a Business Analyst
    - 3 years working with Salesforce with the ability to configurate
    - Paying up to £55,000 with a bonus
    - 2 days a week in the office in Oxford



    📧s.oconnor@masonfrank.com
    ☎ +442073370824



    Role & Responsibilities
    • Serve as primary System Administrator for the Salesforce.com environment
    • Collaborate with IT to manage Salesforce.com data feeds and integrations
    • Handle all basic administrative functions including user account maintenance, reports user management, profiles, roles, permissions and dashboards
    • Responsible for the development and maintenance of workflows, assignment rules, queues, licenses, release management, troubleshooting, capacity & storage, and general systems maintenance and other routine tasks.
    • Lead on the identification of Salesforce development opportunities to ensure Salesforce is being utilised to its fullest capability, meeting the needs of our customers and organisation
    • Able to support end-to-end configuration and change management of the system within the current IT Change Management process, as & when improvements are implemented
    • Work independently with members of the user community to define and document development requirements
    • Co-ordinate the evaluation, scope and completion of new development requests
    • Maintain the Salesforce deployment - troubleshooting and fixing problems as they are logged
    • Assist in training of new users, and grow the Salesforce.com skill set across the organisation
    • Act as the liaison between our users, vendors and our in-house IT team
    • Complete regular internal system audits and prepare for upgrades
    • Be the main point of contact for third party partners



    Skills & Qualifications
    • EXperienced in Sales Cloud, exposure to other clouds and products would be beneficial
    • Proven experience of diagnosing issues from error codes, logging, de-bugging in process builder, workflows, apex, objects, FLS, etc
    • Experience of working with Flows & Report Building
    • Salesforce Admin ADM201
    • Able to demonstrate Strong understanding of Salesforce best practices and functionality
    • Knowledge of project management practices and tools


    If you are able to work freely within Europe and would like to discuss this and other exciting Salesforce.com opportunities in more detail then please send your CV to Stephen O'Connor at s.oconnor@masonfrank.com

    Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.

    Salesforce BA

    England, London

    • £45,000 to £52,000 GBP
    • Business Analysts Role
    • Skills: Service cloud experience is a must!!!
    • Seniority: Senior

    Job description



    Job Description

    Role & Responsibilities
    • Analyse and understand customer journeys and business needs, developing an accurate view of user cases and user journeys across all divisions, as well as the differing business contexts
    • Provide clear process documentation and review against Client Care best practices, highlighting any missing processes and/or opportunities to streamline processes either through better system use or working practices
    • Document and review Salesforce Service Cloud bespoke enhancements against Client Care best practices and optimal Salesforce Service Cloud usage, highlighting any opportunities to optimise and ensure that system design fully meets business and compliance requirements
    • Current telephony system architecture to be documented and reviewed against business needs and user journeys with a view to identify opportunities to improve seamless flow between channels and teams assessed
    • Document IT systems Support model and governance model across all user cases highlighting any gaps
    • Translate business requirements into user stories based on clients and advisers' journeys



    Skills & Qualifications
    • 3+ years' experience in Business Analyst client care roles in an omnichannel environment
    • Experience in Salesforce Service Cloud (mandatory) as well as a good understanding of E-com processes and systems; knowledge of Adyen and S.A.P. helpful
    • Exceptional analytical skills
    • Excellent documentation and written skills to manage user stories, process flows, and architecture diagrams
    • Excellent team attitude, approachable and good communication skills with the ability to work collaboratively, influence and generate stakeholder engagement

    Salesforce CPQ Business Analyst - WA - $140K

    USA, Washington, Seattle

    • £132,000 to £145,000 GBP
    • Business Analysts Role
    • Skills: Salesforce, Salesforce.com, SFDC, Salesforce CPQ, CPQ Business Analyst, Salesforce CPQ Administrator, Sales Cloud, Business Analyst, Senior Business Analyst, Salesforce Business Analyst, Salesforce BA, Salesforce BSA, Business Systems Analyst
    • Seniority: Mid-level

    Job description



    Salesforce CPQ Business Analyst - Seattle, WA - $140K

    This Salesforce CPQ Business Analyst role is an opportunity to work with stakeholders to develop solutions that have a direct impact on the business. In this role, you would apply your Salesforce configuration and data analysis knowledge to optimize every day potential. Grow with this company to become an industry expert and allow the company to provide you with all the necessary resources needed to deliver your own goals and those of the business!

    Ideal Candidate Experience:
    • 3+ years of experience as a Salesforce Business Analyst
    • 2+ years of experience with Salesforce CPQ
    • Experience with the following are of highest priority, but experience with all is not required: Salesforce CPQ, Salesforce Sales Cloud, Salesforce Experience Cloud
    • Work collaboratively with various business units/departments
    • Salesforce implementation experience huge plus


    Next Steps:

    If you are interested in an exciting new Salesforce CPQ Business Analyst role, send your resume to
    g.livingston@masonfrank.com

    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency.

    We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com Pacific Northwest market, I have built relationships with most of the key employers and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    To apply for this role: or for information on the Salesforce.com market and some of the opportunities that are available I can be contacted at 303-558-4360 or g.livingston@masonfrank.com

    Salesforce Business Analst

    England, London

    • £40,000 to £52,000 GBP
    • Business Analysts Role
    • Seniority: Mid-level

    Job description



    Role & Responsibilities
    • Analyse and understand customer journeys and business needs, developing an accurate view of user cases and user journeys across all divisions, as well as the differing business contexts
    • Provide clear process documentation and review against Client Care best practices, highlighting any missing processes and/or opportunities to streamline processes either through better system use or working practices
    • Document and review Salesforce Service Cloud bespoke enhancements against Client Care best practices and optimal Salesforce Service Cloud usage, highlighting any opportunities to optimise and ensure that system design fully meets business and compliance requirements
    • Current telephony system architecture to be documented and reviewed against business needs and user journeys with a view to identify opportunities to improve seamless flow between channels and teams assessed
    • Document IT systems Support model and governance model across all user cases highlighting any gaps
    • Translate business requirements into user stories based on clients and advisers' journeys



    Skills & Qualifications
    • 3+ years' experience in Business Analyst client care roles in an omnichannel environment
    • Experience in Salesforce Service Cloud (mandatory) as well as a good understanding of E-com processes and systems; knowledge of Adyen and S.A.P. helpful
    • Exceptional analytical skills
    • Excellent documentation and written skills to manage user stories, process flows, and architecture diagrams
    • Excellent team attitude, approachable and good communication skills with the ability to work collaboratively, influence and generate stakeholder engagement

    Salesforce Business Analyst

    England, London

    • £40,000 to £52,000 GBP
    • Business Analysts Role
    • Seniority: Mid-level

    Job description



    Role & Responsibilities
    • Analyse and understand customer journeys and business needs, developing an accurate view of user cases and user journeys across all divisions, as well as the differing business contexts
    • Provide clear process documentation and review against Client Care best practices, highlighting any missing processes and/or opportunities to streamline processes either through better system use or working practices
    • Document and review Salesforce Service Cloud bespoke enhancements against Client Care best practices and optimal Salesforce Service Cloud usage, highlighting any opportunities to optimise and ensure that system design fully meets business and compliance requirements
    • Current telephony system architecture to be documented and reviewed against business needs and user journeys with a view to identify opportunities to improve seamless flow between channels and teams assessed
    • Document IT systems Support model and governance model across all user cases highlighting any gaps
    • Translate business requirements into user stories based on clients and advisers' journeys



    Skills & Qualifications
    • 3+ years' experience in Business Analyst client care roles in an omnichannel environment
    • Experience in Salesforce Service Cloud (mandatory) as well as a good understanding of E-com processes and systems; knowledge of Adyen and S.A.P. helpful
    • Exceptional analytical skills
    • Excellent documentation and written skills to manage user stories, process flows, and architecture diagrams
    • Excellent team attitude, approachable and good communication skills with the ability to work collaboratively, influence and generate stakeholder engagement


    Apply via the link or contact me directly:
    0203 808 7287
    n.sands@masonfrank.com

    Salesforce Business Analyst / Systems Analyst Jobs

    For the latest Salesforce Business Analyst jobs, look no further than Mason Frank—we find great Salesforce jobs for talented professionals around the world. Our team of expert recruitment consultants has strong ties across the Salesforce community, giving them access to hundreds of prospective employers on the lookout for Salesforce Business Analysts. Ready for your next Salesforce career move? View our available jobs and apply today.