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For Permanent and Contract, Business Analyst / Systems Analyst

    Inhouse Salesforce Business Analyst - Oslo

    Norway, Oslo

    • NOK 700,000 to NOK 1,000,000 NOK
    • Business Analysts Role
    • Skills: Salesforce, APEX, Lightning, Community Cloud, Technical Architect, Architect, Sales, Marketing, CRM, Lightning, Salescloud, Servicecloud
    • Seniority: Mid-level

    Job description

    Senior Salesforce Business Analyst - Finance Industry

    Are you an experienced Salesforce Business Analyst seeking a challenging role that combines business acumen with hands-on configuration skills? Then read on.

    About Us: My client is a respected leader in the finance industry, recognised for our commitment to innovation and excellence. We are working with them to expand their Salesforce team and we are seeking a Salesforce Business Analyst.

    Role Overview: As a Salesforce Business Analyst, you will be a key player in translating business requirements into effective technical solutions. This role offers a unique opportunity to work within one of Norway's largest and most experienced in-house Salesforce teams.

    Key Responsibilities:
    • Requirements Gathering: Collaborate with stakeholders to understand and document business needs.
    • Analysis and Design: Evaluate and enhance existing business processes, ensuring seamless Salesforce integration.
    • Configuration and Customisation: Hands-on configuration of Salesforce platform, utilising standard and custom objects, workflows, and process builder.
    • Testing and Quality Assurance: Develop and execute test plans, ensuring the reliability and effectiveness of Salesforce implementations.
    • Documentation: Create and maintain comprehensive documentation of business processes, requirements, and solutions.
    • Support and Maintenance: Provide ongoing support to Salesforce users, troubleshoot issues, and recommend system improvements.

    • Proven experience as a Salesforce Business Analyst at an inhouse organisation or a consultancy
    • Strong understanding of Salesforce capabilities, with hands-on experience in configuration and workflows.
    • Excellent analytical and problem-solving skills.
    • Effective communication and collaboration abilities.
    • Experience with Sales, Service or Marketing Cloud (we utilise all 3, plus Financial Services Cloud and are looking to expand our offering next year).
    • Salesforce Administrator or Salesforce Business Analyst certifications are advantageous.
    • Norwegian and English proficiency is required.

    We know it's a great place to work, but here is why you should apply and find out for yourself:-
    • The chance to work in an inhouse team of 10+ talented SF developers, analysts and architects!
    • Multi-cloud org with Sales & Service Cloud, Marketing Cloud, FSC + plenty of other tools being looked at for the future roadmap!
    • The work will involve a high degree of exposure to the entire group, and has excellent opportunities for learning and skill development, leading to continued progression over your career!

    Reach out if you require more information before submitting your application: j.bright@frankgroup.com

    Salesforce Business Analyst

    USA, Illinois

    • Up to $100,000 USD
    • Business Analysts Role
    • Seniority: Mid-level

    Job description

    Job Opportunity: Salesforce Business Analyst

    Company Overview:
    Join a dynamic team at Mason Frank International, a leading IT recruitment agency specializing in Salesforce talent acquisition. We are currently representing our esteemed client, a prominent End User in the Utilities sector headquartered in Illinois, United States. Our client is seeking a skilled Salesforce Business Analyst to join their team remotely.

    Position: Salesforce Business Analyst
    Location: Remote (Preference for candidates in Chicago area, but other nearby markets considered)
    Salary: $100,000 per annum

    Role Overview:
    As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between technical solutions and business needs. The ideal candidate will have substantial experience working with Salesforce, with a focus on business analysis alongside hands-on experience within the Salesforce environment. You will primarily be responsible for core Business Analyst tasks, including requirement gathering, leading meetings, training, and identifying opportunities for process improvement.

    Key Responsibilities:

    Conducting day-to-day activities within the Salesforce environment, including ticket management, user management, troubleshooting, and generating reports and dashboards.
    Supporting integration initiatives between Salesforce and other ERP systems, requiring knowledge of training and understanding of integration processes.
    Collaborating closely with cross-functional teams to ensure successful integration and alignment of Salesforce solutions with business objectives.
    Maintaining clear documentation and effectively communicating technical concepts to both technical and non-technical stakeholders.
    Demonstrating self-sufficiency and the ability to work autonomously without the need for micromanagement.


    Extensive experience as a Salesforce Business Analyst, with hands-on experience in Salesforce administration.
    Proficiency in Salesforce administration tasks, including user management, troubleshooting, and report/dashboard generation.
    Strong communication skills with the ability to translate technical concepts to business stakeholders and vice versa.
    Experience working in smaller team environments, ideally with 3-4 team members.
    Familiarity with DevOps processes and ability to manage project workflows effectively.
    Personality Fit:

    Excellent communication skills with a clear and concise communication style.
    Strong preference for candidates who thrive in documenting processes and procedures.
    Self-motivated and capable of working independently with minimal supervision.
    Personable and approachable demeanor, fostering effective collaboration within the team.
    Application Process:
    If you meet the qualifications and are excited about this opportunity, please email your resume to b.nason@masonfrank.com. Please note that our client is hesitant about full contractors and prefers candidates with a substantial track record for full-time employment.

    Don't miss this chance to join a dynamic team and contribute to exciting projects in the Utilities sector! Apply now and take your career to the next level with Mason Frank International.

    Chef de projet / BA - Dynamics 365 - Salesforce

    France, Île-de-France, Paris

    • €55,000 to €70,000 EUR
    • Other Positions Role
    • Skills: Salesforce, Sales Cloud, Service Cloud, Microsoft Dynamics 365
    • Seniority: Senior

    Job description

    Mason Frank international est spécialisé sur le marché Salesforce à l'international. Fort de notre position de leader, nous répondons à une clientèle exigeante et à la recherche de candidats talentueux pour intégrer leurs équipes. Nous vous offrons les meilleures opportunités de développement de carrière dans le monde et garantissons une totale confidentialité.

    Mon client enduser recherche activement son Chef de projet / Business Analyst (domaine finance/compta):

    Contexte :
    • Office basé dans le 92 (avec 2 à 3 jours de remote)
    • Filiale d'AXA
    • Spécialisé dans la gestion de sinistres automobiles
    • Accompagne ses clients (assureurs) en leur proposant une solution complète pour faciliter la gestion de sinistres avec rapidité, efficacité et professionnalisme
    • Contexte très dynamique avec beaucoup d'opportunités métiers
    • Projets : 3 release/an, construction de nouvelles solutions IT pour développer les nombreuses nouvelles offres Business

    Les missions :
    • Piloter le projet existant end to end
    • Rédaction des specifications et US
    • Etre l'interlocuteur principal entre les métiers et les developpeurs
    • Prioriser la roadmap
    • Gestion qualité, délais, planning
    • Design des solutions avec le support de l'intégrateur : SFDC /MSFT/D365/DARVA
    • Piloter les tests et livraisons
    • Suivi des résultats

    Description du profil souhaité :
    • 4/5 d'XP en gestion de projet
    • Maîtrise de Microsoft Dynamics 365 surtout
    • Connaissance de Salesforce un gros plus
    • Appétence pour les domaines finance et comptabilité
    • Pas de management
    • Pas de gestion de budget
    • Être autonome et pragmatique
    • Anglais professionnel

    Les entretiens débutent ASAP car le besoin ets urgent, saisissez cette belle opportunité en m'envoyant votre CV !

    Vous pouvez aussi me contacter au 09 75 18 70 80 ou par mail à l'adresse suivante :

    Salesforce Business Analyst

    Italy, Milan

    • €20,000 to €45,000 EUR
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description


    Per conto di un nostro prestigioso cliente finale in Lombardia, appartenente al settore Retail, sono alla ricerca di un Salesforce Business Analyst con almeno 2 anni di esperienza su piattaforma Salesforce e disponibile a lavorare in sede.

    Dal 2022, l'azienda ha effettuato il passaggio a Salesforce volendo centralizzare le informazioni, ampliare il raggio d'azione commerciale con l'apertura di un e-commerce B2B e migliorare l'integrazione con il loro ERP.

    Per poter accelerare l'implementazione di quanto già previsto e per ulteriori sviluppi futuri, il cliente e' indirizzato ad internalizzare una risorsa che abbia esperienza e competenze nelle seguenti macro aree:

    - Sales/Commerce

    - Service

    - Process automation

    - Reporting

    - Pubblicazione/personalizzazione community Clienti e Fornitori

    - Integrazione dati con sistemi esterni

    La risorsa dovrà essere di supporto anche in altre attività IT, come la configurazione di PC, dispositivi e utenti o il monitoraggio e la gestione dell'infrastruttura.

    Mason Frank International is the leading global provider of high-caliber permanent and freelance Salesforce professionals across all stages of the CRM lifecycle, from discovery to post-implementation. Since 2010 we've established an exceptional reputation for connecting top Salesforce professionals with excellent opportunities in the market.


    France, Île-de-France, Paris

    • €55,000 to €65,000 EUR
    • Consultants Role
    • Seniority: Junior

    Campaign Performance Analyst

    USA, California, Irvine

    • Up to $130,000 USD
    • Sales Role
    • Seniority: Junior

    Job description

    Job Title: Campaign Performance Analyst

    Salary: USD 130,000

    Headquarters: California, United States

    Work Model: Onsite

    Work Location: Irvine

    Company Overview:
    Join our team at Mason Frank International, a leading IT Recruitment Company specializing in niche roles within the financial sector. We're currently partnering with our client, a prominent End User in the Broker, Exchange, Intermediary, and Capital Market domain, to find a talented Campaign Performance Analyst to join their team in Irvine, California.

    Role Overview:
    As a Campaign Performance Analyst, you'll play a crucial role in optimizing and analyzing marketing campaigns to drive business growth and enhance customer engagement. Leveraging your expertise in data analysis and campaign optimization, you'll collaborate with cross-functional teams to identify opportunities, implement strategies, and measure performance across various marketing channels.

    Key Responsibilities:
    • Analyze campaign performance metrics and provide actionable insights to optimize marketing strategies and drive ROI.
    • Develop and implement tracking mechanisms to monitor campaign effectiveness and identify areas for improvement.
    • Collaborate with marketing teams to define key performance indicators (KPIs) and develop dashboards for reporting.
    • Utilize advanced analytics techniques to uncover trends, patterns, and opportunities for campaign optimization.
    • Conduct A/B testing and multivariate analysis to enhance campaign targeting, messaging, and creative elements.
    • Work closely with stakeholders to understand business objectives and translate them into measurable marketing goals.
    • Stay updated on industry trends and best practices in campaign management, analytics, and optimization.
    • Provide recommendations for process improvements and automation to streamline campaign operations.

    Required Skills:
    • Proficiency in data analysis tools such as SQL, Python, or R.
    • Strong analytical skills with the ability to interpret complex data sets and draw actionable insights.
    • Experience with marketing analytics platforms such as Google Analytics, Adobe Analytics, or similar tools.
    • Excellent communication skills with the ability to present findings and recommendations to stakeholders.
    • Detail-oriented mindset with a focus on accuracy and precision in data analysis.
    • Proven track record of optimizing marketing campaigns and driving measurable results.
    • Bachelor's degree in Marketing, Business Analytics, Statistics, or a related field.

    Other Details:
    This is a fantastic opportunity to join a dynamic team at the forefront of the financial services industry. We offer a competitive salary of USD 130,000 along with comprehensive benefits and opportunities for professional growth.

    To apply, please send your resume and cover letter to j.kenney@masonfrank.com. Join us in shaping the future of marketing in the financial sector!

    Mason Frank International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Salesforce Business Analyst / Systems Analyst Jobs

    For the latest Salesforce Business Analyst jobs, look no further than Mason Frank—we find great Salesforce jobs for talented professionals around the world. Our team of expert recruitment consultants has strong ties across the Salesforce community, giving them access to hundreds of prospective employers on the lookout for Salesforce Business Analysts. Ready for your next Salesforce career move? View our available jobs and apply today.