Job Description:
As a Salesforce Solution Architect with our client, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with customers to understand their needs, design custom solutions, deliver & implement innovative real-world solutions. You will be expected to provide consultative advice regarding industry best practices and create a solution that always best meets our client's needs.
Key Responsibilities Include
Pre-sales discovery, documenting business requirements, functional requirements & technical requirements in a pre-sales environment to generate a solution and Scope of Work
Work with Practice Director(s) in resourcing sold Scopes of Work
Work closely with key stakeholders (internal & client facing) to capture business needs, define requirements and business processes
Fully solutioning scopes of work that meet business needs in a clear and cohesive manner
Ownership of Solution Design Documentation with the support, as needed, of Technical and Solution Architects that includes but is not limited to:
Detailed user stories and acceptance criteria
Entity Relationship Diagrams and Data dictionary
Current state and future state process flows
Wireframes and mockups
Lead project implementation & oversee architectural design, while working directly with our Practice Director, other Solution Architects, Project Manager, and team of Analysts & Developers to ensure project delivery is on track
Facilitate project introduction, kick off meetings & weekly client status meetings, while creating and managing project timeline
Provide final QA of all completed work
Design and deliver end user training for clientele, as needed
Work with client to continue engagement with new projects & develop a clear roadmap of new initiatives for discussion, as needed
Assume joint responsibility for the success of the project end-to-end with Project Manager & delivery team members
Experience & Requirements
(Our ideal candidate will possess the following skills)
Demonstrated competency & experience with all Salesforce core products
Multiple Salesforce Certifications and a minimum of 4+ years' experience on the Salesforce platform
Experience managing & delivering multiple projects at the same time
Experience successfully leading and owning multiple enterprise strategic projects from end to end
Experience providing business/operations/technical consulting to senior leaders of organization from SMB to Enterprise
Detail-oriented, enthusiastic, self-starter with ability to work both independently and in a team environment- ability to manage a delivery team is a must!
Strong, dynamic communication skills - both written & verbal - with ability to work cross-functionally and speak to members at any level of an organization (both client & prospect)
Ability to log time on a daily basis for client and project reporting needs
Positive minded, solutions-oriented approach and outlook is critical
Ability to work - and thrive - in a fast-paced, high-growth, innovative environment
Prior leadership experience highly desired
Salesforce specializations in addition to Core platform a plus!
