Training & certifications
Where to go to learn
Get the latest on all things Salesforce, from cutting-edge industry updates and career advice to technical how-to guides from the experts on the Mason Frank Blog.
Respondent-recommended resources
Official Salesforce material
Respondent-recommended YouTube Channels
Respondent-recommended X (Twitter) handles to increase your Salesforce knowledge
Expert Insight
Amit Chaudhary co-founder of community events like Apex Hours and Virtual Dreamin, tells us “Playing an active part in the Salesforce community can also help to increase your range of experience. Around the world, a range of user groups meet regularly, usually with experts sharing their own insight with community members, discussing day-to-day challenges and how they solve them. You don't just have to do it in person though - follow hashtags, join groups and take part in conversations: you'll be amazed at how quickly you'll be able to build your own Salesforce knowledge."
X (Twitter) handles recommended
by Mason Frank
Salesforce Trailhead
Salesforce offers a complimentary training program that enables users to learn the key features of Salesforce for free. By successfully finishing modules and acquiring Trailhead badges, learners can attain Trailblazer ranks, starting from Scout and advancing up to All Star Ranger.
In this year’s survey, 94% of respondents use Salesforce Trailhead, this matches the same percentage as in our previous study.
Breakdown of Trailblazer ranks
Scout
0 Badges / 0 Points
Hiker
1 Badge / 200 Points
Explorer
5 Badges / 3,000 Points
Adventurer
10 Badges / 9,000 Points
Mountaineer
25 Badges / 18,000 Points
Expeditioner
50 Badges / 35,000 Points
Ranger
100 Badges / 50,000 Points
Double Star Ranger
200 Badges / 100k+ Points
Triple Star Ranger
300 Badges / 150k+ Points
Four Star Ranger
400 Badges / 200k+ Points
Five Star Ranger
500 Badges / 250k+ Points
All Star Ranger
600 Badges / 300k+ Points
What are the benefits of gaining Trailhead badges?
How does Trailhead increase your chances of employment?
Trailhead indicates your commitment to continuous learning
“Along with certifications, it shows your commitment to learning new skills and keeping up with new releases and features.”
Consultant, United States
“It shows dedication to learning and that you’re able to apply your knowledge. Trailhead, combined with certifications and experience, best demonstrates to employers that you are truly skilled and don’t just have “textbook” knowledge.”
Application Architect, United States
“Using Trailhead shows employers you are willing to spend time on skills development.”
Software Engineer, United States
It demonstrates an investment in your development and career
“It shows you have invested time in learning and improving yourself, and willingness to start/grow your career.”
Stocking Team Associate, United States
It’s a showcase for Salesforce skills you don’t use day-to-day
“It has shown skills that I haven’t been able to demonstrate in my current job, as I am very new to Salesforce.”
Associate Consultant, United Kingdom
Trailhead helps you keep up with platform changes
“Trailhead provides a mechanism to stay ahead of new trends and the direction of what’s next or best practices.”
Application Manager, United States
It is a way to keep your Salesforce skills up-to-date
“Trailhead allows me to keep my skills fresh and updated, learning new things.”
Administrator, United States
Some hiring managers have reviewed my Trailhead badges
“Hiring managers sometimes ask for my Trailhead hyperlink to see the courses I’ve taken.”
Systems Administrator, United States
Salesforce ohana
According to our survey, 47% of respondents expressed a sense of belonging to the Salesforce Ohana. However, 30% don’t feel part of it, and a further 23% are uncertain how they feel.
What makes professionals feel like a part of the Salesforce Ohana?
Why don’t some respondents feel a part of the Salesforce Ohana?
- I’ve no interest in engaging with the Salesforce community
- I consider the Ohana to be more of a marketing tactic
- I don’t have the time to participate
- I’m unsure what the Salesforce Ohana is
Salesforce Events
Is the Salesforce community planning on attending events in the coming year?
Online events
- Yes
- No
- Not sure
| 71% | 13% | 16% |
|---|
In-person events
- Yes
- No
- Not sure
| 49% | 21% | 29% |
|---|
What would encourage the Salesforce Ohana to pay for a virtual event?
- A clear return on investment, with valuable content and insights that would benefit my professional development
- Hands on-training sessions (e.g., a boot camp)
- Discount on certifications
- If I was sponsored or reimbursed by my employer to attend
- If I was given the opportunity to network with the attendees
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables allow you to compare your salary or benchmark your teams’ salaries no matter their role in the Salesforce ecosystem.
