Senior Salesforce Administrator

Senior Salesforce Administrator / Business Analyst

Location: Randstad, Netherlands
Type: Full-time, Permanent

About the Company

A well-established international organization is looking for an experienced Salesforce professional to take ownership of its CRM environment and lead ongoing improvement projects. The business operates across multiple regions, uses Salesforce as a central system for operations and stakeholder management, and is investing heavily in digital transformation and data-driven processes.

You'll work closely with internal teams across departments to ensure Salesforce is efficient, scalable, and aligned with business goals.

The Role

This is a senior, hands-on position combining Salesforce administration, business analysis, and system improvement. You'll be responsible for maintaining the platform, managing integrations, supporting users, and turning business requirements into well-designed Salesforce solutions.

Key Responsibilities

Salesforce Management & Optimization

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  Own day-to-day Salesforce administration, configuration, and support
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  Create and manage flows, validation rules, approval processes, and page layouts
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  Ensure data integrity through regular audits, deduplication, and quality checks
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  Manage user access, roles, and permissions
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  Prepare reports and dashboards to support operational and strategic decisions

Business Analysis & Process Design

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  Gather requirements from stakeholders across departments
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  Map business processes and translate them into Salesforce solutions
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  Identify areas for system improvement and automation
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  Communicate technical ideas clearly to non-technical users

Integration & System Development

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  Oversee integrations between Salesforce and other internal platforms
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  Work with third-party vendors or developers on enhancements and new features
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  Evaluate and implement suitable AppExchange solutions

Governance & Continuous Improvement

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  Maintain best practices for configuration, testing, and release management
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  Keep up to date with new Salesforce releases and recommend relevant updates
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  Document processes and ensure consistent user adoption

What You'll Need

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  5+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or similar)
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  Strong configuration skills using Flows, Process Builder, and advanced admin tools
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  Experience gathering business requirements and translating them into Salesforce solutions
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  Solid understanding of data models, permissions, and platform architecture
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  Exposure to integrations and API-based tools
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  Excellent communication skills and stakeholder management experience
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  Salesforce certifications (Admin / Advanced Admin / App Builder) are an advantage

Nice to Have

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  Experience with global or multi-department organizations
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  Familiarity with project management or agile methodologies
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  Ability to work independently across time zones and functions

What's on Offer

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  Hybrid, flexible working setup
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  International, collaborative environment
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  Chance to take real ownership of the Salesforce platform
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  Competitive compensation upto €75000/year including holiday pay and professional development opportunities.

Interested to learn more, apply and lets discuss further!