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Become a Delivery Consultant at a strong Salesforce partner in Switzerland. Join a dynamic and challenging environment where the well being of each employee is considered.

• Good experience in Sales cloud, Service cloud & Experience cloud.
• Identify risks that threaten deliveries in the region and recommend workarounds.
• Get creative designing, prototyping, and building Salesforce systems, working closely with the client, able to talk about trade-offs.
• Establish, grow and maintain relationship with salesforce Account executives and partner managers in the region.
• Identifying needs, understanding customer pain points, developing, and influencing solutions based on analysis of customer business goals and objectives.
• Working with the delivery team to develop detailed solution design schedule and resource plan for implementation.
• Excellent verbal, written and presentation skills.
  
  

• At least 4-5 years of experience in Salesforce project
• Confirmed experience in consulting
• Great communication skills
• Salesforce certified
• French and English are manadatory
  
  

• Providing digital solutions for sales, marketing, and other areas of the company.
• Supporting the sales and marketing department in system maintenance and development.
• Developing, operating, and supporting Salesforce applications.
• Contributing to central ICT development tasks.
• Participating in digitalization projects such as customer portals and case management.

• Technical know-how and well-established skills related to Salesforce.
• An ICT university degree and knowledge of computer science and/or Salesforce certifications.
• Agile project management - preferably with "on the job" experience.
• Strong knowledge with Apex, LWC, Visualforce.
• Sensitivity and interest in digital trends.
• German B2~
• Swiss, EU, or other passport holders with active work authorization in Switzerland (B/C permit)

• Vous assurerez le lien et la rédaction des spécifications entre les équipes techniques et business
• Vous participerez à des projets d'implémentation
• Vous planifirez les test et collaborerez avec l'équipe en charge des tests et l'équipe de projet

• Vous avez minimum 5 ans d'expérience sur des fonctions similaires
• Vous êtes riche d'une précedente expérience dans le retail
• Vous possédez des connaissances et déjà expérimenté des solutions Cloud, POS, ERP, Cegid, Salesforce

• Environnement dynamique
• Projets nombreux
• Plusieurs avantages

• Du arbeitest gemeinsam mit Business Analysten und Strategieberatern an Journey-Konzepten
• Du entwirfst Lösungskonzepte in der Marketing Cloud und entwickelst gemeinsam mit Kunden Marketing Automation Konzepte
• Du bist verantwortlich für die technische Exzellenz der Implementierungen in Marketing Cloud Projekten
• Du engagierst dich bei der Implementierung & Umsetzung von Salesforce-Projekten

• 3 Jahre Erfahrung mit Salesforce (Marketing Cloud/Pardot, Sales Cloud, Service Cloud, Experience Cloud)
• Du hast sowohl technische als auch funktionale Erfahrung und Kenntnisse mit Salesforce
• Idealerweise hast du mehrere Salesforce-Zertifizierungen
• Du sprichts fliessen Deutsch und Englisch
• Du hast bereits Erfahrung in der Steuerung grösserer Kundenprojekte

• You will proactively work on integration evolution with other applications of the domain
• You will participate in and carry out the various phases of Salesforce improvement projects
• You design innovative solutions that minimise customisation needs and optimise value for business teams
• You will accompany, challenge and frame the business requests
• You will act as a Salesforce functional referent for various departments and be a source of ideas for the business

• You have 7 years of experience on IT projects related to Salesforce (Service Cloud, Sales Cloud, Experience Cloud)
• A first experience with other Salesforce products is a plus
• You have previous experience in retail, luxury goods or banking
• You have excellent communication skills and enjoy working in a team to manage collaboration with different functions
• You have a professional level of English
• German or French are mandatory

• Dynamic and international environment
• Well-being of the employees

• Umsetzung von Kundenanforderungen mit Hilfe der Salesforce-Plattform
• Entwicklung von Konzepten auf Basis von Kundenanforderungen
• Design, Entwicklung und Anpassung von verschiedenen Salesforce-Produkten

• Abschluss einer Hoch- oder Fachhochschule, oder gleichwertige Ausbildung in Informatik
• Mind. 2-3 Jahre Berufserfahrung als Salesforce Consultant
• Sehr gute Kenntnisse in der Administration und dem Customizing der verschiedenen Salesforce-Produkten
• Fachliches Wissen in den Bereichen Marketing, Sales und Service
• Fliessend Deutsch und Englisch
• Eine Salesforce-Administrator-Zertifizierung und jede weitere Salesforce-Zertifizierung wäre von Vorteil
• Erfahrung in Manufacturing oder Construction wäre von Vorteil
• Reisebereitschaft von 40%-60% innerhalb der Deutschschweiz

• Planning and further development of the global Salesforce CRM software portfolio (Sales Cloud, Service Cloud, Field Service, B2B Marketing Engagement, Partner Experience, Customer Experience) in collaboration with relevant stakeholders
• Assessment and prioritization of requirements from business units
• Developing user stories, contributing to the documentation of new processes and procedures, and supporting testing and training
• Ensuring transparency and actively managing the backlog and sprints
• Taking on project management tasks
• Application lifecycle management of the Salesforce CRM software portfolio
• Establishing, implementing, and maintaining global technical guidelines for managing and supporting the group-wide solution
• Working closely with digital experience managers to analyze and orchestrate the customer journey
• Ensuring and managing operational and project-related budgets

• Experience in planning and implementing global CRM projects; Salesforce certification is desirable
• Experience in agile project management
• Demonstrated experience with product ownership, business relations, application lifecycle management, as well as software and 3rd party consulting and contractor management
• Several years of professional experience in an industrial environment, preferably in marketing, sales, or sales support
• Excellent interpersonal skills, intercultural competencies, and strong communication skills in German and English.
  

• Support the consulting and strategy team with your technical expertise.
• Development of integration solutions between Salesforce and existing applications
• Supporting customers in various Salesforce projects
• You will develop and be responsible for the solution architecture of the customer projects
• You will be responsible for your own customer projects from your first day onwards
  
  

• Bachelor's degree
• Based in Switzerland, you can work from wherever you want (Zürich, Geneva, Lausanne, Basel, or other cities within the country)
• First experience as a solution architect (m/f/d) in Salesforce Marketing Cloud projects
• Experience with various Salesforce products: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud or Pardot
• Salesforce certifications are a must
• Project Management
• Communication skills
• Must speak either English & French or English & German
  
  

• Take responsibility for the digital transformation projects with Salesforce
• Evaluate, analyse the customer's need to define an architecture solution across the Salesforce platform (Core, Heroku, MuleSoft)
• Lead teams in technical and non-technical topics
• Drawing up quotations, supporting the pre-sales team in using your specialist knowledge
• Apply the cutting-edge best practices to ensure successful Salesforce implementations
• Experience in migration from other systems
  
  

• University degree in Informatics or similar education
• More than 5 years of professional experience in implementation projects
• Experinece with Sales and Service Cloud
• Nice to have: Marketing Cloud or Commerce Cloud
• Knowledge of databases and data modelling, API implementation and web services, systems integration and related tools
• Salesforce platforms, technologies and tools (Lightning, Apex, SFDX, Heroku, MuleSoft) is a strong plus
• Pro-active and independent way of working
• Excellent in French and English